David Byers Email & Phone Number

Austin, Us

Oversee all technology operations including the maintenance and support of hardware and peripherals; enterprise and clinical applications; data systems; printing/scanning devices; networking; and audio-visual and communication systems. Provide guidance in the evaluation, selection, and implementation of technology solutions.Recruit and mentor IT team members and engage the contracted MSP to guarantee an agile and responsive support infrastructure. Build relationships with and manage the performance of third parties and contractors.Cultivate a team-oriented, problem-solving culture focused on delivering quality solutions that facilitate business success. Lead the collaborative analysis of business requirements and determination of technology needs across the organization.Manage the department budget and negotiate the purchase of efficient and cost-effective technology equipment, software, and services.Develop and enforce IT policies and standards which blend best practices with the unique needs of the organization.Act as HIPAA Information Security Officer and maintain the security of systems, networks, and data. Work closely with the Risk & Compliance Team to assess risks to information security.Implement comprehensive business continuity and disaster recovery protocols to minimize business impact in emergency situations.

Austin, Tx, Us

Manage all IT assets, purchasing, inventory, support, and services for approximately 225 agency staff at the Texas Capitol, Bullock Texas State History Museum, Governor’s Mansion, State Cemetery, Capitol Visitors Center and Parking Garage, and 4 retail stores. Collaborate with Texas Legislative council IT teams for all desktop support, network infrastructure upgrades and expansion, major OS updates, and hardware purchasing, maintenance, and deployment. Oversee design, security, and maintenance of agency website, and Intranet; provide technical guidance for 2 agency retail sites, and coordinate with manager of Bullock State History Museum site to ensure State technology and security requirements are met. Develop, maintain, and enforce agency security plan and data classification plan and procedures. Develop, maintain, and enforce agency IT policies and procedures.

Austin, Tx, Us

Coordinate and develop the agency's business continuity plan for Information Technology.Analyze, document, and determine procedural, technical, financial and maintenance requirements for I.T.Generate solutions and procedures for agency executives' I.T. needs, maintenance concerns, and project requirements for projects ranging from large scale parking needs to network attached storage for multimedia assets.Train, assist, and direct end users in using secured network drives, Intranet, printers, and cyber security concepts.Oversee local software and hardware inventory; assist with IT purchasing; and coordinate generation and deletion of users accounts.Research I.T.systems and best practices of other state agencies prior to implementing new procedures, systems and/or making software purchases. Oversee the agency's Intranet and Internet websites, including e-commerce websites; provide technical guidance on best practices and security.Manage Windows servers that house third-party maintenance and accounting SQL-server-based software. Manage in-house and online State History Museum ticketing, credit card processing and membership tracking systems.

Designed, built, and configured OS, security, and file management for Windows and Novell servers. Delivered network supported file and print sharing between Windows and Novell clients.Converted aging corporate networks from BNC to CAT 5 and combination CAT 5 / 802.11B.Built and administered all company networks, including hardware and software, in Bryan/College Station corporate office and three large hotels in Killeen, Texas.Constructed workstations, installed all network components, and implemented security for student computer labs in company-owned private college dormitories and apartment complex. Software deployment accomplished via generation of Symantec Ghost images. Selected, trained, and managed student workers to maintain student computer labs.Solely responsible for ensuring Y2K compliance for all company systems.Project manager for installation of 750-client fiber-backbone network, supplying connectivity and telephone service for corporate office and 18-story student dorm.