Dave Caldwell Email and Phone Number
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Dave Caldwell is a digital technology leader with more than 20 years of experience across solution consulting and go-to-market functions. He has led teams that sell into segments that range from commercial to strategic and large enterprise accounts. As AVP of Solution Consulting for Industry, Strategic, and Large enterprise accounts, he oversees the teams strategy and execution with a focus on maximizing success and accelerating time-to-value for ServiceNow’s customers.Dave leads a best in class team of Solution Consultants who help our customers make work, work better for them and their customers. If you were to look at his team you would see a diverse culture made up of trust, vision, collaboration, wellbeing, high standards, execution, recognition, innovation, continuous learning and belonging. His goal is to always have an environment where people can have the best experience of their career. He does this by fostering an environment where people can thrive and dream big, with a focus on continuous improvement, and a commitment to being a consistent leader with a growth mindset.He is a strong believer in short term and long range strategic planning, with the caveat that it's rooted in the belief that we will and can execute against the plan.Other areas he has helped ServiceNow and team grow during his tenure:- Strong history of consistent performance and high employee engagement scores- Building partner relationships to scale our GTM with industry solutions- Helped launch new industry solutions targeting new personas and revenue streams- Executive sponsor for a global SC Leadership operational excellence framework - Operationalized SC Leadership best practices & standards through by developing a playbook- Operationalize how SC’s track and manage their customer journey roadmaps- Established a template to hold joint business reviews with our customers- Helped our GTM teams leverage powerful customer stories throughout the pandemic- Focused on Health & Wellbeing during the pandemic by implementing a walking challenge- Built out a team of Field CTO’s and Enterprise Architects to Envision and Roadmap with our customers- Launched the first customer success advocate program to help our customers realize their outcomes- Worked at Executive level with our (CIO) to create a GTM plan for Emergency response application
Servicenow
View- Website:
- servicenow.com
- Employees:
- 5
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Vice President, Solution Consulting - EastServicenow Jan 2024 - PresentSanta Clara, Ca, Us -
Area Vice President, Solution Consulting - Enterprise EastServicenow Jan 2022 - Mar 2024Santa Clara, Ca, Us -
Area Vice President, Solution Consulting For U.S. Healthcare | Government | EducationServicenow Jan 2019 - Feb 2022Santa Clara, Ca, UsIn my previous role at ServiceNow, I led a team of industry solution consultants, focusing on delivering value to customers through our platform and solutions. I worked to build a high-performing team by defining roles clearly, enabling growth, and collaborating closely with sales and leadership to position ServiceNow effectively across industries.I spearheaded initiatives that enhanced global collaboration and knowledge sharing, improving our strategic approach.Key Achievements:- Fostered strong partnerships with sales leadership.- Developed a diverse and high-performing team of solution consultants.- Enhanced team capabilities through targeted leadership development.- Promoted a culture of recognition, expertise, and continuous learning.- Supported diversity, inclusion, and belonging initiatives.- Implemented programs to recognize and reward employee contributions.- Maintained strong employee engagement during challenging times.- Attracted and retained top talent with a customer-centric focus. -
Sr. Director, Solution Consulting Large Enterprise And Strategic AccountsServicenow Aug 2017 - Dec 2018Santa Clara, Ca, UsLed a team of SC's for our Central Enterprise and Strategic accounts.Key Achievements: - Helped with organization design, and execution of expanding team- Worked on rolling out high touch engagements for strategic accounts- Implemented a land and expand campaign to increase market share- Hired for and implemented the Field Architect role to help scale strategic business -
Director, Solution Consulting Large Enterprise And Strategic AccountsServicenow Aug 2015 - Aug 2017Santa Clara, Ca, UsArea Lead, Great Lakes and Eastern CanadaKey Achievements: - Expanded strategic and enterprise account programs in collaboration with sales leadership.- Enhanced Sales and Solution Consulting practices through value selling techniques.- Facilitated executive alignment and vision for ServiceNow in strategic accounts.- Developed a global dashboard for improved business management and insights for SCs. -
Manager, Solution Consulting Strategic AccountsServicenow Oct 2014 - Aug 2015Santa Clara, Ca, UsStrategic Account Program Lead, Ohio ValleyKey Achievements:- Designed and implemented high-touch activities for the strategic account program.- Led a team focused on developing strategic roadmaps aligned with customer outcomes.- Successfully attained and exceeded targets for 2015. -
Senior Solution ConsultantServicenow Jan 2014 - Oct 2014Santa Clara, Ca, UsA blend of Sales and Consulting leadership working with large enterprises to help them shift from legacy Service Management systems to a new cloud based digital platform. Helped companies such as FCA, Trinity Health, Flagstar Bank, Herman Miller and many more transform their service delivery by proving ServiceNow could help them achieve their outcomes for the best value.Led a team of Financial Management champions for an emerging solution called IT Financial Management (ITFM). Learned about GTM and how to build a high performing cross functional team. -
Senior Solution ConsultantApptio Jan 2012 - Jan 2014Bellevue, Wa, UsWorked with many fortune 500 companies and CxO's to help them understand their CapEx and OpEx spend. Providing transparency into the fully burdened costs of their business services by building cost allocation strategies, cost models and business insights. Helping large enterprises shift monies from OpEx to CapEx to become more innovative and competitive in their industries. -
Senior Solution ConsultantBmc Software Dec 2009 - Jan 2012Houston, Texas, Us -
Senior Solution EngineerBorland Software Nov 2005 - Dec 2009Newbury, Berkshire, Gb -
Sales EngineerCompuware Nov 1996 - Oct 2005Detroit, Mi, Us
Dave Caldwell Skills
Dave Caldwell Education Details
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Western Michigan University - Haworth College Of BusinessBusiness - Industry Marketing
Frequently Asked Questions about Dave Caldwell
What company does Dave Caldwell work for?
Dave Caldwell works for Servicenow
What is Dave Caldwell's role at the current company?
Dave Caldwell's current role is Vice President of Presales Solution Consulting at ServiceNow.
What is Dave Caldwell's email address?
Dave Caldwell's email address is bd****@****ast.net
What schools did Dave Caldwell attend?
Dave Caldwell attended Western Michigan University - Haworth College Of Business.
What skills is Dave Caldwell known for?
Dave Caldwell has skills like Pre Sales, Enterprise Software, Cloud Computing, Saas, Solution Selling, Professional Services, It Service Management, Business Intelligence, Enterprise Architecture, Sdlc, Scrum, Management.
Who are Dave Caldwell's colleagues?
Dave Caldwell's colleagues are Ellie Mcadam, Thrusha Sahu, Tricia Wilson, Scott Dick, Solomon R., Manish Kumar Prajapat, Srikanth Reddy.
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