David Chapman Email & Phone Number

Florida, United States

Anywhere

• Receiving promotion from an initial Consultant role to serving in a Senior DevOps Lead Engineer capacity, I steer the rapid evolution of top-tier IT products for enterprise deployment. I also hold full accountability.
• Heading the IT department's multiple transitions to cloud management for a digital cloud-based Digital… Show more Receiving promotion from an initial Consultant role to serving in a Senior DevOps Lead Engineer.
• Heading the IT department's multiple transitions to cloud management for a digital cloud-based Digital Workplace Transformation project, enhancing operational agility and scalability.
• Being handpicked as key point of contact to customers at the Executive Briefing Center, exhibiting advanced, proactive problem-solving and issue mitigation skills.
• Fueling a 37% reduction in system failures through strategic performance and stability improvements, conveying outcomes to major clients to showcase tangible performance gains. Show less

Southborough, Massachusetts, United States

• Guiding Windows compliance efforts and facilitating engineering and operations integration during the acquisition of EMC IT into Dell Technologies. Producing comprehensive reporting and metrics to demonstrate notable.
• Spearheaded software cost reduction initiatives, which led to a substantial decrease in application and security tool spend.
• Piloted strategic initiative to boost performance and synchronization… Show more Guiding Windows compliance efforts and facilitating engineering and operations integration during the acquisition of EMC IT into Dell.
• Piloted strategic initiative to boost performance and synchronization capabilities of Windows OS lifecycle and system management servers and tools; receiving recognition in a resultant Dell whitepaper highlighting.
• Significantly enhanced Dell's reputation by single-handedly leading the enterprise-wide deployment of Zoom, establishing it as a key communication tool across the organization. Show less

Southborough, Massachusetts, United States

• Delivering key support to daily systems management infrastructure operations. Partnering with a small, agile team in facilitating systems management and client relations efforts. Planning and coordinating the.
• … Show more Delivering key support to daily systems management infrastructure operations. Partnering with a small, agile team in facilitating systems management and client relations efforts. Planning and coordinating.
• Orchestrating the implementation of global server infrastructure upgrades, driving migration to multipurpose server environment.
• Executing an end-to-end server infrastructure upgrade, improving stability and self-service capabilities.
• Streamlining deployment processes and elevating compliance standards through strategic tool implementation. Show less

Supporting a key client, EMC IT, in System Center Configuration Manager (SCCM) and stability improvement efforts. Liaising closely with lead engineer in crafting migration processes for new releases, ensuring uninterrupted server infrastructure and client escalation services.

Boston, MA

• On a daily basis, I was leading the complex application automation scripting and deployment projects, enhancing system efficiency and security. I delivered escalation support for client engineering issues, ensuring.
• Excelling as the lead individual in the IT… Show more On a daily basis, I was leading the complex application automation scripting and deployment projects, enhancing system efficiency and security. I delivered.
• Excelling as the lead individual in the IT organization with the capacity and knowledge to handle all planning, technical and delivery phases of end-to-end product development and deployment, including process and.
• Playing a key role in the successful execution of critical OS and application migrations, ensuring zero interruption to services during M&A process.
• Championing the planning and execution of highly visible IT projects for intellectual property, finance, and firm leadership.
• Served as the point of contact for the senior managing partners, providing tailored technical support at the CIO's request.

Boston, Massachusetts, United States

• Provided comprehensive support for the NetBenefits retirement services server infrastructure, covering architecture, engineering, escalation, and configuration to ensure optimal performance and reliability.Highlights.
• Promoted to architecture engineering to facilitate new infrastructure design and implementation projects.
• Led new collaborative product evaluations with development teams and third-party vendors.
• Supported organizational transition while… Show more Provided comprehensive support for the NetBenefits retirement services server infrastructure, covering architecture, engineering, escalation, and configuration to.
• Supported organizational transition while providing engineering support during the transition to a new cross-organizational operations model. Show less

Dallas-Fort Worth Metroplex

• Led the initiative to evaluate, implement, and up-skill the team for their first enterprise systems management solution.
• Influenced the CIO's decision to implement a proven systems management tool by overseeing an evaluation project and championing the transition to complete infrastructure and client implementation.
• Pioneered automated application deployments for new office integrations and upgrades, enhancing IT client, server systems, and network infrastructure both on-site and… Show more Led the initiative to evaluate.
• Pioneered automated application deployments for new office integrations and upgrades, enhancing IT client, server systems, and network infrastructure both on-site and remotely from the hub office in Dallas.
• Requested by leadership to evaluate hardware vendors, ultimately choosing Dell after an Executive Briefing Center engagement, which sparked my interest to work there someday. Show less

Smithfield, Rhode Island, United States

• Supported Fidelity’s institutional services HP servers, OS, and domains, while improving their systems management servers infrastructure and automated deployments.
• Point of contact for server support, Y2K efforts, application deployments, and special projects.

Smithfield, Rhode Island, United States

Led a cross-site team for desktop OS and application migrations at multiple locations, creating standardized workstation images that reduced manual support. Developed automated application installations, streamlining deployments and improving the user new-hire experience.Provided executive support and up-skilled new technicians, enhancing team.

Continuing Education Certificate Program

Continuing Education Certificate Program

Bachelor Of Arts - Ba