Dave Chellis Email & Phone Number

Hendersonville, NC, US

I am responsible for managing the onboarding and implementation process for our ACA clients, to include planning, coordination, execution and review.

Managed Partner Accounts for a broad range of Equifax clients across the country, including contracts and renewals, training and presentations, technical assistance and quality assurance. Regularly led calls and PowerPoint presentations for both clients and Executive leaders within the industry and Equifax. Proactively scheduled follow-ups throughout the.

Beaufort, South Carolina, United States

Was responsible for multiple large books of business (changing frequently), containing clients located throughout the US - and representing a variety of industries. These were some of our most valued clients, with most being long-term customers who represent a significant portion of EFX's revenue steam. Established regular communication across all services.

Charleston, South Carolina Area

Managed services, support, and proactive workflow for 30-35 Strategic & Enterprise-level clients based throughout the United States. Regularly communicated with clients on ACA solutions, presented product and service updates, and acted as an expert for the ACA platform. Documented, reviewed, and presented updated trackers and findings with both clients and.

Charleston, South Carolina Area

Worked to expertly troubleshoot and triage software and technical issues within the ACA solution. Diagnosed, researched, and provided expert-level solutions to strategic, enterprise, and small-market clients. Created updated communications and knowledge-focused articles, and acted as a team lead on Qualtrics survey feedback and reporting. Communicated and.

Greater New York City Area

Researched, designed, and coded email marketing communications across 9 different websites for Quidsi (an Amazon subsidiary). Brainstormed marketing and SEO drivers in support of broadening and retaining a large customer base. Worked extensively with Sales and Creative teams on new site design initiatives, and troubleshot code and HTML issues as they.

Charleston, South Carolina Area

Provided phone, email, and chat support to a diverse set of clients ranging from small schools to large colleges. Triaged issues as they arrived, and assisted multiple clients at one time, often for hours at a time. Worked with the installation and technical teams on complex setups and hardware/software problems, often working in SQL. Handled escalation.

Charleston, South Carolina Area

Managed a team of up to 120 employees in various disciplines, from technical/creative to sales to operations. Acted as Human Resources Manager and led the hiring/training process for 75+ employees over 2 years. Taught business acumen and P&L standards to the staff, and led the store to record growth year over year, along with numerous awards. Traveled.

Charleston, South Carolina Area; Phoenix, Arizona

Supervised both small and large teams of associates, taught business acumen, and was responsible for all P&L standards. Hired, trained, and developed all employees and cultivated a mentality of customer-first, business-minded salespeople. Traveled throughout the region and participated in training, leadership, and HR seminars. Was selected as part of a.

Charleston, South Carolina Area

Researched, reviewed, and developed end-user appliance solutions for businesses and private residence customers. Traveled throughout the southeast reviewing onsite appliance needs and worked on long-term contracts for pre-built communities. Established connections with and assigned local contractors to perform installations and tech work for clients.

Asheville, North Carolina Area

Trained, managed, and developed a staff of 20-25 associates in a wide range of roles. Created a training system still in use today, and provided coaching and escalation support store-wide. Handled all opening and closing tasks as a key-holder and taught business acumen during the final few months of my tenure. Our team won regional awards for accessory and.