With over 15 years of experience in leading and delivering professional services, I am a passionate and driven leader who strives to create value for customers and stakeholders. I currently lead and oversee all aspects of the global professional services organization at Encompass Technologies, a leading provider of cloud-based solutions for the beverage industry.My core competencies include service delivery, project management, client engagement, training, change management, technical shared services, managed services, and team development. I have a diverse industry background and experience in leading multi-national teams, managing complex and large-scale projects, and guiding customers in strategic best practices. I also have certifications in change leadership, lean six sigma, and performance consulting, which enable me to deliver high-quality and impactful results.