Dave Clifford Email & Phone Number

Dublin, Ie

Dublin, County Dublin, Ireland

Dublin, County Dublin, Ireland

Key Duties & Achievements:• Achieved progressive promotion to Development Director due to performance results and achievements.• Expertise in creating and delivering technology change strategies, programs and project management for the delivery of a wide range of improvement projects and transformations.• Leading high-performing global scrum teams of ~70 people, fostering a culture of learning, knowledge sharing and career development. • A trusted advisor to the SLT, negotiated and obtained required funding for the Development COP Tech Improvement strategy with the key goals of process automation, implementation of Agile methodologies and intensive team training.• As Agile SME, this led to the critical delivery of CICD for FNZ Ireland, now being rolled out globally due to its success. Assumed ownership of all client facing aspects of delivery which has increased steadily over time with significant improvements to client CSATs, improved quality and on-time delivery due to frequent Agile releases.

Dublin, Leinster, Ireland

Key Duties & Achievements:• Continuous Delivery for our clients and partners and Delivery optimisation. • Delivered On Prem to Azure Cloud migration programme as part of separation from Irish Life Group• Lead technology integration programme for IPSI as part of FNZ acquisition. • Agile transformation programme sponsor / lead incorporating migration of team of 120 from waterfall to agile scrum / kanban (production support only)• Defined and managed delivery of introduction of CI/CD i.e. automated build, test and deploy pipelines using azure devops to improve quality and pace of delivery.• Introduction of dev near shore scale up model incorporating new dev partner.

Dublin, County Dublin, Ireland

Key Duties & Achievements:• Striking a balance between delivering what the customer needs and ensuring teams are inputting and shaping releases as per quarterly roadmap • Hiring innovative, creative and eager team members that have a passion for delivering software that delights users• Management, mentoring and coaching of scrum teams in order to establish consistent, self-managing and highly functioning scrum teams that deliver quality software to a reliable cadence• Defining career levels (and profiles) for scrum team members so that all team members feel they are working in a company where their career can grow• End-to-end accountability for reliable team release using Agile (Scrum) Methodology • Building out our backlog with product team and managing and owning newly introduced quarterly planning• Successful delivery of pre-committed customer deployments to key customers using tools like Octopus and CI to automate as much of our quality and deployment as possible• Vendor selection and management in order to enable rapid engineering team output• Customer management – specifically managing full product deployment to customer sites / cloud / app stores.• Stakeholder management – working very closely with CTO/ Product to ensure teams are delivering the right features for us as a company and our customer’s needs.

Dublin, Leinster, Ireland

Key Duties & Achievements:• Selected and managed a number of vendors to enable rapid engineering team output• Focused teams on iteration based delivery of product to customers.• Reliable & accelerated delivery.• Successful roll out of Connect App (on premise and cloud deployment) product to two key customers.

Key Duties & Achievements:• Development and QA team management: Team of approx. 18 • Management of project and BAU delivery streams.• Process improvement management.• Development methodology (Agile Scrum) roll-out, ownership and management.• End-to-end accountability for project delivery.• Ongoing recruitment / team right-sizing.• Complete restructure of teams to introduce agile teams (Dev and QA combined).• Introduction of agile methodolgy.• Improvement in QA reporting procedures.• Introduction of QA automation. • Focused teams on iteration based delivery of product to customers.• Development team morale greatly improved. • Reliable & accelerated delivery.

Key Duties & Achievements:• Online delivery team management - team of approx. 15 (content editors, designers, solutions architects, java developers, front end developers) • Permanent & contractor team headcount reduction via RFP selected outsource partner (Strata3).• Outsource partner management with Strata3 MD.• Definition and delivery of the online UX strategy to reduce online journey conversion breakage.• Drive online channel share.• Online channel integration with quad play billing system.• Management and delivery of programme to replace Alterian CMS with OpenCMS for Eircom, Meteor &EMobile.• Member of online management team representing online delivery.Technologies / Methodologies: HTML, JQuery, Ajax, CSS, Ruby on Rails, Java, MySQL, Oracle, Alterian CMS, Bespoke CMS system based in Ruby, OpenCMS, Webservices (Soap & RestFul). Variant of Agile methodology

Key Duties & Achievements:• Tier 1 programme, project & BAU online delivery management across Eircom, Meteor and EMobile.• Daily management and development of the team including: performance management, conflict resolution, setting and monitoring team KPIs, process design and implementation to ensure the team delivered a quality product in an efficient manner in for both internal and external customers. • Working cross functionally with key areas of the organisation in order to develop and drive the online strategy to ensure Eircom group achieves its vision of becoming a net centric organisation. • Ownership of online design.Technologies / Methodologies: HTML, JQuery, Ajax, CSS, Ruby on Rails, Java, MySQL, Oracle, Alterian CMS, Bespoke CMS system based in Ruby, Webservices (Soap & RestFul). Variant of Agile methodology

Key Duties / Achievements:• To raise the profile of online within the business.• Establishing the online channel as a channel that contributes significant revenue and offers services on a par with other channels.• Development of Meteor’s online vision, goals and measurement.• Development of an ecommerce store which delivered 15% of company monthly sales. Previously had contributed 3-4%.• Search engine optimization strategy.• Define, manage and deliver analytical capability.• Establishment of a suite of in-house content management systems.• Roadmap of enhancements to all of Meteor’s online properties that meet consumer demands and overall business objectives.• Management of online operations team.• Management and ownership of all content & design site updates.• Management and delivery of all online enhancement projects.Technologies / Methodologies: HTML, JQuery, Ajax, CSS, Ruby on Rails, MySQL, Bespoke CMS system based in Ruby, Webservices (Soap & RestFul). Waterfall methodology.

Key Duties & Achievements:• Development of Content Management Systems using a combination of HTML, ASP, VBScript and SQL Server Databases.• Maintenance of the web server, which is used to host all clients’ websites (static and dynamic).• Additional projects including the creation of Adobe PDF versions of market books for Tourism Ireland• Creating director presentations for a special needs educational interactive CD-ROM.Key Applications Used:Macromedia Dreamweaver, Macromedia Flash, Macromedia Fireworks, Macromedia Director, Adobe Acrobat, Adobe Illustrator, Adobe Photoshop, Terminal Services Manager, Internet Information System 5.0, Microsoft SQL Server 2000 / 2002, Filemaker Pro, Microsoft Internet Explorer and Mozilla Safari.Technologies / Methodologies: HTML, ASP, VBScript, JavaScript, XML, SQL. Waterfall methodology.

Dublin, Leinster, Ireland

During my time at Ericsson I was exposed to a wide variety of technologies and platforms that we're all completely new to me. From using Linux to getting to understand how a mobile network worked. One of my key projects during my internship was to build a web based booking system for internal staff to use the internally based test mobile network.

Bachelor Of Computer Science (Bsc), Computer Software Engineering

BSc in Compter Science

Education record