Dave Dornberg Email & Phone Number

Chicago, Illinois, United States

Chicago, Il

Responsive, effective, and efficient technical support plays a critical role in Pepper Construction’s ability to fulfill its mission “to be a leading provider of quality professional services in the construction industry.” I contribute extensive knowledge of diverse software, hardware, and cellular systems and my deep experience of user support to our technical support team. In addition to providing expert troubleshooting and problem resolution, I train new employees, and spearhead several initiatives that support the company’s technology strategy. Selected projects include: ● Assess company needs for new and replacement technology, provide expert advice, and make recommendations that enable company executives to maximize the technology budget. ● Develop and implement systems and processes to track technology-related assets for the whole company, and respond to the needs of accounts department for accurate and comprehensive data.● Enable teams to work remotely by installing and administering cloud-based systems such as Adobe Cloud for Teams.

Chicago, Il

Brought on board to meet the needs for technical services of the fourth largest energy company in the world. Progressed from initial position as a key member of the company’s hardware support team, to complete numerous technology projects to support business operations, both at company headquarters and other locations, including the Whiting Refinery. Provided software, hardware, network administration, and purchasing support across departments, including marketing,, IT, legal services, railroad, retail management, and management. Experience highlights include:● Track the new and ongoing technical support needs of 4000 employees and purchase the appropriate software, hardware, and services. ● Provide technical support during a major office building upgrade that required relocation of staff. Achieved with minimal disruption through careful collaboration, planning, scheduling, project management, and dedicated delivery of customized services. ● Maintain critical operations at company refinery and support 400 on-site refinery employees as Novell Administrator and Field Services Support Provider

Mount Prospect, Il, Pampano Beach, Fl, South Bend, In

Recruited to provide the technical support required for the successful operations of a leading drugstore chain. Initially charged with installing credit card machines in stores located in nine states. Subsequently promoted to a supervisory role to oversee the work of a five-person team of technicians. Working in multiple locations in nine different states, I quickly developed proficiency in diverse technologies, including computers, cash registers, and satellites. Experience includes technical support for company expansion into new locations, often working to meet very tight deadlines leading up to the launch of new stores.

Chicago, Il

Applied photography expertise to produce product images that enabled Sears Roebuck to successfully promote their products and help their customers make informed buying decisions.

Chicago, Il

Assistant Studio Manager who supported the studio manager of a 45-employee advertising photography studio. Worked closely with high profile clients such as Montgomery Ward, Spiegel, and Encyclopedia Britannica to create promotional images for a wide range of products.

Education record

Photojournalism, Photojournalism And Advertising Photography, 3.4

Activities and Societies: Photographer on the Bradley Scout newspaper for 4 years National Press Photographer Association, Bradley Chapter.