Dave Drewry Email & Phone Number

Hampshire, England, United Kingdom

Transformation lead, service line transformation lead and/or workstream transformation lead for major global transformation initiatives within BT Global Services aka BT Global, including:Selected by BT GS executive as one of c. 50 senior managers designing and implementing BT Global's most extensive transformation for many years, including establishing DD&SO (c. 9,000 people service line within BT Global). Worked closely with external consultancies Deloitte and Q5 providing detailed insight and expertise regarding BT's organisational design and operating model. Subsequently acting as a transformation lead to stand-up major elements of the new DDSO service line organisation.Portfolio & Service Design unit transformation lead for numerous global moves into / out of unit including business analysts, testing team, global trading unit, service management & service designers and BT's global consulting capabilities including UK, Americas, France, Benelux, Germany, AMEA, LATAM and SpainLed Operating Model / Process changes and transition logistics for inter-Line of Business organisational move relating to c. 2,500 people (Global Customer Service to P&SD)Developed RAPID-based model for core Win Business process sponsored by BT Global Services' President of Strategy

Hampshire, Uk

Led a Transformation team reporting to the unit COO delivering a portfolio of change.Personally programme led activity identifying and securing BT Global Services Leadership Team approval to the GS Customer Delivery Operating Model working with the executive sponsor and requiring significant stakeholder management at VP level; subsequently built a comprehensive operating model / playbook, working with senior management and executive stakeholders.Other team initiatives included delivering agreed site optimisations, organisational re-design optimising management spans and layers and driving process improvements including demand and supply management change control which were completed to plan.

Hampshire, Uk

Delivering a portfolio of change including personally leading a move of 600 senior delivery staff across BT Lines of Business, supporting the closure of a major office location, driving multiple improvements to BT Global Services complex delivery model and supporting the introduction of work packaging and offshore services.The successful delivery move which was completed on time without incident required revisions to operating models working with multiple COOs. The receiving VP commented to the losing and gaining Presidents that it was a 'great job'.Core member of team that successfully introduced offshore working into BT's Portfolio & Service Design group equating to 3-year business case NPV savings of £9.7m.Core member of team that successfully introduced work packaging into the above unit and went on to manage the work package process during that period.Directly supported multiple contract delivery initiatives delivering major savings e.g. Contract Optimisation £10m, Win Business optimisation £4.4m.Led the successful operational closure for the Division of a major office location which realised £2.7m gross annual running cost savings.

Hampshire, Uk

Transformation Lead for a demand / supply resource management unit, developing and implementing tooling and process improvements.Personally developed an advanced resource mgt. tool and owned the 'request work fulfilment' process for the unit.

Hampshire, Uk

Programme led the successful global roll-out (c. 30 countries) of a new demand management model building successful relationships with third parties, ensuring countries were operationally and commercially ready to go-live.

Hampshire, Uk

Core team member of two global adjudication evaluations providing expertise in evaluation models and global resourcing.Delivered to stretching timescales and the consequent bottom-line benefit to BT was shareprice impacting.

Hampshire, Uk

Divisional Head of Partnering ensuring partner investments and accreditations maintained with leading third-party suppliers and partners. During this period the Division won multiple partner awards with leading technology vendors including Cisco Systems and Sun Microsystems.

Hampshire, Uk

Initially acting as a customer relationship marketing manager, this role evolved to managing a CRM Practice of 50 specialists supporting bid and contract deliveries.Repositioned the Division's traditional contact centre propositions to customer relationship management ahead of core BT Divisions.

Hertfordshire, Uk

UK Marketing Manager for a 4G tools vendor leading all marketing activity including third-parties, events and marketing communications.

Hertfordshire, Uk

Variety of roles from initial software design and implementation of commercial transaction processing solutions, SCADA consultancy and pre-sales before transitioning to vertical marketing as the law enforcement marketing lead supporting all aspects of marketing.During this time company ownership transitioned from Honeywell to Groupe Bull