* Writing and publishing books* Designing and selling custom graphic designs via online print-on-demand

* As Senior CD, earned awards with the department in creating: − Dozens of classroom guidebooks, user guides, quick start guides, video and voice-over scripts − Hundreds of bite-sized, online eLearning with animations, simulations, games, branching scenarios, videos for eLearning and stand-alone use − A multitude of associated quizzes, assessments, and more* As LMS Administrator, enhanced class scheduling and learning delivery by: − Managing enrollments, classes, scheduling − Building access to eLearning (SCORM), guidebooks, tests on SharePoint site − Troubleshooting with the manufacturer − Reorganizing and managing department server library of training content* Collaborated with managers, VPs, SMEs, trainers, CDs, customers, and other stakeholders* Analyzed and standardized many department processes* Department expert and mentor on existing and new software tools* Mentored newer CDs, taught classes to employees and customers* Taught classes to other CDs on best practices for our software tools* Created our templates for InDesign, PowerPoint, Captivate, and Articulate* Had a sound booth built for my voiceover recording* Requested by other departments to develop special projects

* Installed and configured ATI’s Oasis system* Provided classroom training at customer casino sites

* Owned and operated an independent, UPS-type store* Hired and managed employees* Built relationships with customers and vendors