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Dave Duncan is Vice President of Sustainability at PTC, responsible for the sustainability capabilities of PTC’s product portfolio to help customers sustainably design, manufacture, and service products. He also leads PTC's internal environmental programs to ensure environmental improvements are aligned with financial goals, both for PTC and our customers. Dave has held various product leadership roles across PTC since 2012 and took on the new challenge of leading PTC’s sustainability programs in 2022. Since taking on this role, Dave has led the effort for PTC’s commitment to Science-Based Targets, which will advance PTC's environmental footprint towards net-zero by 2050. He has also led the effort for PTC to begin reporting our carbon footprint to the Climate Disclosure Project (CDP). You can learn more about Dave’s leadership and PTC’s commitment to environmental sustainability by watching LiveWorx 23 recordings or visiting the Sustainability at PTC page. Prior to PTC, Dave was Vice President of Professional Services at Kaidara, an AI-powered knowledge management start-up that was acquired by Servigistics in 2010. At Servigistics, Dave served as Vice President of Product Portfolio Management until 2012 when it was acquired by PTC. Before his path to PTC, Dave held a variety of roles, including service manager at GE Healthcare, ERP technical services lead at JD Edwards (now Oracle), US Army officer in Germany and Bosnia-Herzegovina, and manufacturing QA at Bicron Electronics. Dave holds a Bachelor of Science in Civil Engineering and Operations Research from Princeton University and received a Blended Professional Certificate: Chief Sustainability Officer from MIT.
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Vice President - SustainabilityPtc Oct 2022 - PresentBoston, Massachusetts, UsLead environmental sustainability at PTC. This role spans both product portfolio management and internal programs. In product portfolio management, we offer software for manufacturers to design, produce, and service their products more sustainably. With our internal programs, we leverage industry frameworks to measure PTC's environmental footprints, decarbonize toward net-zero commitments, and mitigate climate risk. -
Vice President Of Product Management - Industrial Digital Thread PlatformPtc Sep 2018 - Oct 2022Boston, Massachusetts, UsIn plain-speak, I product-manage SaaS software that ties industrial product data together across multiple systems and makes it securely interactive with the users that need it. These users span front-line workers to management/executives across engineering, manufacturing, service/operations, and supply chain functions.In industry-speak, I have business and technical responsibility for incubating and launching new offerings to orchestrate enterprise product data via Digital Threads (among xCAD/CAE, PLM, IoT, MPM, MES, ERP, CRM, EAM, Augmented Reality, and more), and engaging users with role-based applications. My focus is bringing factory, field, and supply chain Digital Twin data to engineering roles, and broadcasting engineering-sourced data back to this extended enterprise. We serve over 10,000 customers in discrete and process manufacturing markets. Our data orchestration and visualization services have multi-tenant SaaS architectures with edge connectivity and runtime options to flexibly connect product data among a mix of Cloud and on-premise sources. -
Vice President Of Product Management - Slm, Digital Service SolutionsPtc Oct 2012 - Sep 2018Boston, Massachusetts, UsAssumed this role after PTC acquired Servigistics. Overall business and technical responsibility for a $40M business unit providing technical publications solutions to over 1500 customers. Launched the industry's first "end-to-end" solution, associating Engineering CAD geometry and Bill-of-Material (BOM) content to downstream service procedures and parts catalogs. This solution integrated 8 products, including the parts catalog acquired from Enigma during the development. Engineering associations drive configuration-specific and 3D-augmented value to service technicians. Our 3D illustration application later evolved into Vuforia's Augmented Reality work instruction editor. Role included a 2014 relocation to Europe to support growth in Western European markets. -
Vice President Of Product Portfolio ManagementServigistics, A Ptc Technology Apr 2010 - Oct 2012Boston, Massachusetts, UsAssumed this role after Servigistics acquired Kaidara. Responsible for Service Lifecycle Management (SLM) portfolio investment prioritization across products, verticals, and geographies. Established a supporting market research program to drive priorities, including drill-downs to Sales regions and account-based targeting. Built multi-product-line solution offerings to executive-level service needs. Portfolio products included service parts planning, service parts planning, knowledge management, technician service diagnostics, electronic parts catalogs, field service dispatch optimization, reverse logistics, and remote service.Participated in the diligence team with PTC for both portfolio education and knowledge management expertise. PTC acquired Servigistics in 2012. -
Vice President Of Professional ServicesKaidara Software Jul 2006 - Apr 2010Led services and participated in Product Management for this knowledge management start up. Kaidara used case-based reasoning technology to provide interactive search and diagnostics to contact centers and field service technicians of industrial equipment. Established partner-scaled implementation methods to launch within 6 weeks and financially-auditable ROI (on perpetual buy) within 12 months. Doubled revenues over 3 years and turned profitable in 2008 before the downturn. Remained solvent through the downturn with high renewal rates and install base growth. Acquired by Servigistics in 2010, and again by PTC in 2012. The product remains active today as PTC Service Knowledge and Diagnostics with many top tier enterprise-level accounts.
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Project Lead - Healthcare Enterprise ArchitectureCigna Mar 2006 - Jul 2006Bloomfield, Ct, UsProject lead for enterprise architecture projects supporting myCIGNA.com. Projects include security (IBM TAM), portal (IBM WebSphere Portal), and various proofs-of-concepts. -
Technical Services ManagerGe Healthcare Jun 2001 - Mar 2006Chicago, UsSenior manager responsible for service technology programs (knowledge management, IoT for remote service, more) and sustaining engineering of an enterprise RIS/PACS (medical imaging) product line. Managed application, integration, and systems technical contact center teams. Acquired by GE from IDX Systems Corporation in 2006. -
Erp Technical ServicesJ.D. Edwards Nov 1998 - Jun 2001London, GbTechnical team lead for JDE One World ERP in energy, defense, and high tech implementations. Spanned most ERP disciplines, including G/L, Sales, Purchasing, Inventory, Manufacturing/MRP, and HR/Payroll. -
Officer, Ist Inf Div (Europe)Us Army Jun 1994 - Sep 1998Arlington, Virginia, UsPlatoon Leader and Company Executive Officer, 601st Aviation Support Battalion (1st Infantry Division) in Germany and Bosnia-Herzegovina. Ordnance Branch, Airborne-qualified, U.S. Forces Europe Rugby Team forward. Honorable Discharge after serving my full 4-year active duty commitment following my ROTC scholarship. -
Quality Assurance Specialist And Spc Program AuthorBicron Electronics Co. Jun 1992 - Mar 1994Torrington, Connecticut, UsPerformed quality assurance tasks for manufactured solenoids and transformers as a summer job in 1992. In 1993-1994, I built Bicron's ISO-9001 certified Statistical Process Control (SPC) sampling and testing program as part of my college thesis. -
Heavy Equipment Operator - Oil & GasNorth Slope Borough Jul 1991 - Aug 1991UsGeneral laborer and front-end loader operator in the Prudhoe Bay oil fields as a summer job. Primary role was managing scrap metal produced by ARCO and BP.
Dave Duncan Skills
Dave Duncan Education Details
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Princeton UniversityCivil Engineering And Operations Research -
Mit Professional EducationBlended Professional Certificate - Chief Sustainability Officer
Frequently Asked Questions about Dave Duncan
What company does Dave Duncan work for?
Dave Duncan works for Ptc
What is Dave Duncan's role at the current company?
Dave Duncan's current role is Vice President, Sustainability.
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What is Dave Duncan's direct phone number?
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What schools did Dave Duncan attend?
Dave Duncan attended Princeton University, Mit Professional Education.
What are some of Dave Duncan's interests?
Dave Duncan has interest in Simsbury High School Rugby, Forwards Coach.
What skills is Dave Duncan known for?
Dave Duncan has skills like Service Portfolio Management, Certified Knowledge Manager, Military Experience, Erp Implementations, Service Lifecycle Management, Service Management, Software Development, Medical Devices, Executive Positions, Field Service, Contact Center Operations, Performance Based Logistics.
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