David Feldman Email and Phone Number
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With over 15 years of experience in the retail, airline and hotel loyalty industry, David is a globally recognized leader and sought-after speaker on CRM & loyalty program design, strategy, finances, and economics. David is a partner at New World Loyalty, a global consultancy that provides expert, independent advice on all aspects of loyalty and partnership marketing to the world's leading brands. David's mission is to help clients align their commercial goals with their customer experience, leveraging his deep knowledge and understanding of loyalty psychology and the behavioral motivation necessary to drive higher revenue through increased member acquisition, retention, loyalty, engagement, and satisfaction. David has successfully managed and designed loyalty programs from the ground up and delivered structural program reforms, rebranding initiatives, and growth strategies for major programs. David has significant experience managing and growing loyalty P&Ls, cobrand portfolios and elite member strategies; and is the Global Chair of Loyalty Summit, a global event that brings together high-powered industry executives and influential loyalty leaders.
New World Loyalty
View- Website:
- newworldloyalty.com
- Employees:
- 14
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Partner - Hotel And Airline Loyalty Program StrategyNew World LoyaltyLos Angeles, Ca, Us
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Partner - Hotel & Airline Loyalty Program StrategyNew World Loyalty Dec 2018 - PresentHaywards Heath, United Kingdom,, GbDavid is part of New World Loyalty's global team of experts, providing expert, independent advice that spans all aspects of loyalty and partnership marketing gained from working with the world's leading brands. As a Partner with NWL - David provides strategic support on all aspects of loyalty programs including:• Program design & development • Program and Loyalty P&L management • Partnership strategy & management • Financials & accountancy rules • Technology & operations (including system selection)• Rewards currency management• Status program design & management• Credit & debit card strategy & management (including multi-currency pre-paid cards)• Member interfaces & communications.
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Founder & Managing PartnerCatchit Loyalty Jan 2008 - PresentStrategic Solutions for Loyalty ProgramsUnlock the Potential of Loyalty with Catchit Loyalty.Our strategic solutions and extensive experience, are designed to grow brand loyalty and engagement, driving profitable results for your business.Supporting brands with:- Loyalty Strategy- Loyalty Program Design- Loyalty Program and P&L Management- Co-Brand Credit Cards- Loyalty Program Health Checks & Audits- Loyalty Finance & Accounting including IFRS & GAAP compliance- Customer Journey & Engagement- Data, Analytics & Insights- PartnershipsPublisher & global speaker on hotel & airline loyalty programs. -
Global Conference ChairLoyalty Summit Jan 2019 - PresentLoyalty Summit brings together high-powered industry executives and influential loyalty leaders from around the globe to network and discuss ideas, strategies, solutions and opportunities.As Conference Chair - David is a globally recognized and sought-after industry-leading expert in CRM & loyalty program strategy, design, finances, and economics. -
Director - Loyalty StrategyRadisson Hotel Group Americas Sep 2020 - Sep 2023St Louis Park, Minnesota, UsDesigned and delivered structural program reforms resulting in a 15% improvement in program margin and significant improvement in profitability.Managed, designed, developed, and executed strategic initiatives to guide program rebranding from Club Carlson to Radisson Rewards and drive program growth to more than 20M members - including structural program design, improved program economics, member value proposition, market positioning, promotional strategies, hotel stakeholder support, revenue opportunities, member engagement, and overhaul & development of new award redemption structure.Developed long-term strategic vision and initiatives to improve member acquisition and retention, identified strategies to deliver cobrand revenue growth & developed new market-ready value propositions. -
Director - Loyalty IntelligenceRadisson Hotel Group Americas Jul 2017 - Sep 2020St Louis Park, Minnesota, Us
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Loyalty ConsultantStayangel Nov 2014 - Mar 2016Advised and supported loyalty program strategy and analysis. Analysis of High-Value-Customerbehavior in hotel programs. Part of the team which identified $1M of new revenue for Hilton in2015. -
Mayor & Deputy MayorGlen Eira City Council Dec 2005 - Dec 2007Caulfield, Vic, AuKey Contributions: - Demonstrated leadership, professionalism and integrity to restore community confidence and satisfaction in the Council. An independent review quantified an 87% approval rating (up from 75%). - Demonstrated leadership to instigate and successfully oversee concept, consultation and feasibility phases for the $42 million Glen Eira Sports & Aquatic Centre (GESAC). GESAC is the single largest capital works project embarked upon in the Council’s history. GESAC is regarded as the benchmark for facilities of its kind in Australia and has been nominated for, and received a number of awards. - A key result of the GESAC project was to turnaround a $700K per annum loss into a $3.13M operating profit. - Conducted six-monthly CEO performance reviews. - Primary media spokesman for organisation. - Demonstrated success in developing, reviewing and implementing strategic plans, annual budget and allocation of resources. - Chaired Finance Advisory Committee and member of Audit Committee responsible for overseeing risk management & compliance; reviewed and implemented governance protocols. -
Service Delivery ManagerDatacom Apr 2003 - Oct 2005Auckland, Auckland, Nz -
Network EngineerBluefire Corporation Dec 2002 - Mar 2003North Ryde, Nsw, Au -
Assistant Director Resort Sales & ServicesDodge Ridge Ski Area Dec 1999 - Oct 2002Pinecrest, Ca, Us -
It ManagerHotham Skiing Company Jun 1998 - Dec 2001Hotham Heights, Vic, Au
David Feldman Skills
David Feldman Education Details
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Australian Institute Of Company DirectorsGaicd -
OrcaTae
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Charles Sturt UniversityInformation Technology
Frequently Asked Questions about David Feldman
What company does David Feldman work for?
David Feldman works for New World Loyalty
What is David Feldman's role at the current company?
David Feldman's current role is Partner - Hotel and Airline Loyalty Program Strategy.
What is David Feldman's email address?
David Feldman's email address is da****@****lty.com
What is David Feldman's direct phone number?
David Feldman's direct phone number is +1-20918*****
What schools did David Feldman attend?
David Feldman attended Australian Institute Of Company Directors, Orca, Charles Sturt University.
What skills is David Feldman known for?
David Feldman has skills like Management, Strategic Planning, Strategy, Business Strategy, Leadership, Loyalty Programs, Marketing Strategy, Team Leadership, Airlines, Training, Loyalty Marketing, Marketing.
Who are David Feldman's colleagues?
David Feldman's colleagues are Olli Kallioinen.
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