As an executive for Fetch Robotics, I am responsible for Operations strategic imperatives that advance the scaling of Fetch's Cloud Robotics Platforms to support the complex warehouse, manufacturing, logistics, & commercial environments in which Fetch's Autonomous Mobile Robots (AMRs) operate. Motivate and develop data-driven cross-functional teams fostering a continuous improvement mindset, driving operations excellence, liability mitigation, quality controls, supply chain rigor, and measurable value in all areas of Fetch Operations. Manage commercial terms with strategic partners, manufacturing operations, sales/fulfillment operations, site leader for lean 5S methodologies, facilities management & development of global strategies to meet evolving Product & growth requirements.

•Manage end to end Global Product Operations for both HW (appliances, field replacement units(FRU), customer replacement units (CRU)) & SW products/services from Proof of Concept to End of Life management via outsourced contract manufacturing & OEM/ODM partners•Lead WW Supply Base Management, Commodity Management, & Process Quality Engineering teams with complete ownership of Source, Make, & Deliver SLAs •Manage all commercial (MSA/SOW) service level agreements with Component Supply Chain, Manufacturing/ Test Engineering, Fulfillment/Delivery & Warranty Operations supplier(s)/partner(s)•Establish, Measure, & Manage Product EtE yields driving scalable/repeatable manufacturing & technical operations driving stellar Factory / Field Quality•Establish, Measure, & Manage AIUSA (assembled in the USA) source, make, & deliver model for HW appliances•Global Supply Chain/ Assurance of Supply – Develop, Deploy & Measure component level SLAs (MOQ/LT/NCNR), Quality Metrics, Cost/Margins, Market Intelligence, Buffer Strategies & Life-Cycle supporting both Product Development (POC/NPI) & Sustaining Supply for PCBA/SMT component level, sub-assembly, and x86/COTs supply•Mange Global Product Operations Cost drivers (COGs/transformation/margins) with monthly / quarterly report out to CFO•Proof-of-Concept _Proto-Type Product creation through collaboration with Product Management & HW/SW Engineering •Support /Respond to customer/sales request for quotes identifying McAfee market differentiating sourcing, manufacturing & delivery methodologies/controls • Develop, Deploy, & Measure Sense and Respond models driving favorable NPS (customer SAT.) •Evaluate Global work-force/Staff to ensure standards of performance are met within operations, manufacturing engineering, factory quality & reliability, cost accounting, customer satisfaction & commodity management environments

•Assist company officers & senior staff members in the development & formulation of objectives that meet organizational strategic imperatives (OPEX/CAPEX)•Lead WW Supply Base Management & Supply Base Engineering team establishes production plans that minimize manufacturing costs through effective utilization of manpower, equipment, facilities, materials, & capital, which ensure the most effective return on assets. Assure attainment of business objectives & production schedules while ensuring product standards & quality that will exceed our customers’ expectations•Lead WW Strategic Commodity Sourcing team managing supply of key commodities (PCB/CPU/SSD/HDD/PCB/NiC & active/passive PCBA components) to support Appliances, Accessories, Retail Software, Field Replacement (FRU), & Customer Replacement (CRU); resulting in Lean-Time, Tier 1 vendor-managed, Cost, Quality, Delivery, Component Life-Cycle Analysis & Technology Alignment•Manage Supplier/Partner selection for Hardware & Software products which provides strategic fit with organizational goals & competitive advantage in areas of Materials Supply Chain/Commodity Management, Manufacturing/Test Engineering, Fulfillment & Warranty Operations •Manage EMS/OEM/ODM service provider’s execution against forecast, demand triggered backlog & reconcile unable to ship issues to limit P&L bottom-line impact •Appoint & Manage GEO specific leads measuring/managing Supplier(s)/Outsourced Partner(s) to Commercial Service Level Agreements (SLA’s)•Establish & Maintain commercial agreements & executive level relationships with Global Supplier(s)/Partner(s)•Evaluate Global work-force/Staff to ensure standards of performance are met within Quality Assurance, Operations, Manufacturing Engineering, Cost Accounting, Customer Satisfaction & Strategic Sourcing

•Responsible for Customer engagement - Developing new business opportunities /selling EMS providers vertically integrated service offerings• Develop & manage profitable business models (CAPEX/OPEX) mitigating exposure/liability for both the organization & the end customer •Maintain all aspects of the Customer relationship/ Metric Driven Customer satisfaction•Establish & Maintain commercial agreements & executive level relationships with end Customer•Coordinate development of all aspects of quotations including; design services (mechanical, tooling, packaging), NPI/readiness, component selection/qualification, strategic sourcing, manufacturing operations, test engineering, warranty operations, & fulfillment/logistics•Direct ownership of operations work-cell that manages product family NPI (Dfx services), forecast sizing, demand change (available to promise & financial impact analysis), product schedules (PLF), engineering changes (ECO/MCO/PCNs), and all other variations to a project or product line•Implemented lean measures & controls in Quality Management Systems, Source/Supply Chain, Manufacturing Engineering, Test Engineering, Warranty Operations & Fulfillment environments, driving both efficient & profitable work-cells/departments •Direct ownership of Warranty OPs- Reverse logistics, RMA Repair/Recovery, Demo-Eval, & Appliance failure analysis (F/A)•Responsible for QBRs (quarterly business reviews) measuring Operational Performance in the areas of Quality, Cost, Execution, & Reliability driving RCCA (root-cause corrective action), containment & correction activities/projects

• Business Unit Coordinator responsibilities are similar to those of Business Unit Manager with greater interaction with internal manufacturing & operations divisions

• Run Day to Day Supply Chain, Manufacturing , & Order Fulfillment operations to support customer forecast/demand while adhering to SLA (service level agreements) , commercial agreements, & all associated liabilities • Managed work-cell staff 25+ HC; Inventory Control, Procurement, Production/Scheduling, Manufacturing Engineering, & Logistics• Drive productivity, process control, resource management & consistent operations/business practices across the organization based on complete understanding of the end to end operations/business requirements • Coordinated/managed plant level scheduling for multi-line Printed-Circuit Board Assembly • Developed Program Management best practices resource site, created training modules, & served as site mentor for PM staff• Six Sigma liaison responsible for providing leadership & direction to drive continuous improvement activities within the work-cell & site

•Managed various commodities driving proper material alignment with production schedules driving value-add through Quality, Execution, & Reliability while mitigating Liability & Exposure•Maintain & develop strategic supplier relationship, favorable contractual agreements, & aggressive service levels•Qualify new suppliers to support current/future Program/Product requirements, drive competitive benchmark analysis , & create new business opportunities •Conduct QBRs (Quarterly Business Reviews) with suppliers to ensure adherence to current agreements as well as outline potential areas for improvement•Metric driven Inventory Control, Purchasing and Planning Management•Drive weekly metric reviews for all IC, Purchasing, & Planning activities with report-out to Sr staff •Direct customer interface at both Project & Executive levels•Created material liability report-out, managed external liability reviews & fiscal recovery for the Business Unit•Created/Deployed various Supply Chain Strategies; MER (manage MOQ, Eliminate NCNR, & Reduce Lead-Time, buffers strategies, vendor managed inventory, general flexibility, & QoQ cost reductions