Work closely with engineering business partners in Qualcomm’s Chip Technology division to analyze business needs and deliver automated software solutions. Translate user requirements into functional specifications and work with both on and offshore development teams utilizing agile development methodologies to deliver quality solutions in a timely manner. Write custom SQL components for APIs to allow data access across applications. Plan, lead and execute test plans to ensure robust software deliverables. Provide consistent, superior customer support to user community. Render leadership and mentoring to new team members.Selected Projects…• Security Framework: Access control for company confidential information: Includes 10 custom applications to build, monitor and maintain highly customized controls for security groups. Controls include federal export compliance regulation enforcement, dynamic approval workflows based on individual risk assessments and periodic risk reevaluation. • Security Tool Monitoring Internal Web Site Usage: Aggregates employee internal web site creation according to reporting chain rollup.• Organization Change Monitor: Reports deltas in reporting chains for selected time intervals. • Hardware Engineering Test Data Reporting Tool: Dashboard for HW Engineering management to monitor chip testing metrics.

Leveraged robust technical aptitude and problem solving capacities to contribute to and lead next-generation software development projects for global telecommunications equipment manufacturer of digital wireless technologies. Consult with clients to identify needs and delineate custom application requirements. Communicate with technical writers to produce engineering documents. Collaborate with and liaise between developers and end-users to align software design and functionality with defined specifications. Test, deploy, and support software; collect data for enhancements and execute modifications to improve the application.

Developed and delivered internal end-user application training solutions, including customized Oracle SQL statement tuning instruction for IT developers. Led all phases of product qualification and problem report tracking. Managed assigned customer accounts for multi-faceted engineering problems; worked on site to rapidly resolve qualification, configuration, and repair issues.

Department of Linguistics and Oriental Languages