U.S. Department of Energy Contract:Interviewed end-users for both internal and external access to the Department of Energy electric vehicle battery registration website. Also known as the 30D program, this major site allows EV companies to register their battery technology with the government.Participated in high level user meetings with IRS, Treasury, MITRE, and Department of Energy executives to present designs and get user feedback.Built low fidelity wireframes and high-fidelity prototypes for fully interactive mockups to have system planned well before development resources were engaged.Created Salesforce pages, dashboards, and reports to accelerate the user experience design efforts. Worked in Adobe XD and Salesforce builder to design screens.Interfaced closely with developers on Lightning Web Components (LWC) development for controls on various screens in the product.

Team lead for four people for UX across US region using daily meetings to keep current projects on track.Presented A.I. technology as it applied to UX Design to a weekly group of people from across the company.Designed UX for Salesforce LWC (Lightning Web Components) for a specific project for cleaning products.Contributed to and reviews UX designs for internal clients of each team member and coordinated with management teams.Coordinated with offshore resources in India including UX team and members over there.Implemented Figma Enterprise throughout the company by working with senior management on procurement and rollout.Conformed to Ecolab Design System and made sure all designs complied across the firm.

Created visual designs and workflows for the user experience (UX) of various applications at the company.Designed a new home page for the main application to be visually stunning. This required getting the principles in the company to review and all agree on how the product was to be represented.Reworked usability throughout the product based on user feedback from car dealerships. Created journey maps to show how the experience could be improved. Collaborated with consultants to implement the changes.Responsible for both designing and maintaining the application code using the Angular framework. Implemented UX changes directly into the product.

Designed and developed UX and UI for multiple desktop and tablet-based web products. The first major product for this company included graphs and charts for hospitals to use to gauge prices for various medical procedures. I started with whiteboarding in person, creating low fidelity mockups and journey maps by interviewing the principal people at the company. This allowed us to spend a good amount of time over a month to hammer out exactly how the entire system needed to function (both the UX and the backend). Data was the key to the user experience.For a second product, I constructed layouts for wizard driven UI to help customers look up prices for medical procedures themselves by paging through a series of questions.Beyond designing both the major products for this small company, I also performed web development on the UI portions. I worked closely with a backend engineer to build out functioning versions for immediate trials. The usability of the products always remained front and center.

Provided UX research and visual design for Electronic Flight Bag (EFB) tool for commercial airline pilots and flight dispatchers, replacing paper-based flight plans and weather reporting with a responsive web application for use on desktops and mobile devices.For this product we did research directly with pilots and air traffic controllers both in person and by electronic surveys. The project had a product manager who connected UX to the end-users and provided guidance on corporate standards for the product design. In this very large company, there was a style guide that had to be followed on top of any design work being created.Visual Designer for product “Operator,” a startup project to coordinate all aspects of business aviation, potential $1 billion market. Designed mockups and wireframes for desktop, tablet, and phone UI formats.

Performed research and design for door lock control software for both web and mobile applications. This involved meeting with door lock administrators and with various members of the internal staff to determine the user requirements. Created user personas and journey maps to move process towards low fidelity mockups to derive baseline interactions.Constructed high fidelity mockups using HTML and CSS to get the design pixel perfect and work with corporate design standards from marketing. Worked closely with mobile developers to define the layouts needed for smartphone formats. This involved utilizing the older technology to exactly match the user expectations for a new mobile app.