David Geddes Email & Phone Number
@terago.ca
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David Geddes is listed as Head of Product and Revenue Operations at AIIM, based in Markham, Ontario, Canada. AeroLeads shows a work email signal at terago.ca and a matched LinkedIn profile for David Geddes.
David Geddes previously worked as President, Board of Directors at Cider Canada / Cidre Canada and Member, Board of Directors at Cider Canada / Cidre Canada. David Geddes holds Electronics Engineering from Seneca College Of Applied Arts And Technology.
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About David Geddes
A naturally curious agent of change, focused on challenging the status quo with a proven ability to accomplish change. I’ve been fortunate enough to participate in key roles with some of Canada’s fastest growing technology companies that became the dominant players in their markets during my tenure. I have also contributed to the shareholder value growth and attainment of a plethora of industry Awards & Recognition during this incredible journey. Resistant to taking traditional career paths, I'm known to alternate between smaller software & hardware firms that are poised for rapid growth and require multi-discipline players that can manage several concurrent roles until they reach critical mass to begin hiring specialists.Main industries served: banking, wealth management, healthcare, insurance, transportation, real estate, and IT (including AWS and VMWare Cloud, Colocation, SaaS, IaaS, DRaaS, UCaaS/VoIP)
Listed skills include Product Management, Professional Services, Document Management, Saas, and 46 others.
David Geddes's current company
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David Geddes work experience
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President, Board Of Directors
Cider Canada / Cidre Canada is a brand new (April 2021) Association for Cider Producers in Canada. The association will bring together cider markers and their provincial associations to develop a stronger community of producers, as well as a vibrant cider industry in Canada.
Member, Board Of Directors
Cider Canada / Cidre Canada is a brand new (April 2021) Association for Cider Producers in Canada. The association will bring together cider markers and their provincial associations to develop a stronger community of producers, as well as a vibrant cider industry in Canada.
Head Of Product Development
Slabtown is a family-owned and operated cidery and orchard. Located on the Oak Ridges Moraine just south of Uxbridge and surrounded by forest, trails and rolling fields. We have been working very hard to revitalize over 90 acres of historic fields into one of Canada’s largest collections of unique heritage heirloom apple cider varieties.
Director, Sales Effectiveness & Operations
My primary mandate was to create and deliver on the strategy to ensure our sales teams are armed with world-class go-to-market tools including Sales Analytics, Sales Training, Sales Processes, Forecasting, and Marketing Integration. Managing the team that is the primary liaison between Sales and Product Marketing/Product Management, driving both sales effectiveness and sales enablement through development and execution of clearly articulated communication and training plans, content adoption… Show more My primary mandate was to create and deliver on the strategy to ensure our sales teams are armed with world-class go-to-market tools including Sales Analytics, Sales Training, Sales Processes, Forecasting, and Marketing Integration. Managing the team that is the primary liaison between Sales and Product Marketing/Product Management, driving both sales effectiveness and sales enablement through development and execution of clearly articulated communication and training plans, content adoption, sales messaging, and sales processes. This will ensure that the entire sales organization is prepared to have meaningful conversations with the right set of customer stakeholders at each stage of the customer’s problem-solving life cycle, with a view to maximizing the team’s ability to achieve both short- and long-term revenue goals.Reporting to the VP, Sales, lead all Sales Effectiveness and Sales Operations programs, with a focus on process improvement, skills development and staff efficiency for all areas of the sales organization including business development, account management, direct sales, and channel support. Show less
Executive Committee Member
The Executive Committee shall be responsible for the administration of the policies authorized bythe general membership, providing such policies are consistent with the General By-Laws andprinciples of The Royal Canadian Legion. All new business requiring the approval of a generalmeeting should be considered by the Executive Committee prior to presentation to the members.
Director, Product Management
Mandate:• Establish a product management discipline in a culture historically driven by reactionary development and short term tactical thinking• Convert from an on-premise/client-server B2B solution with a traditional license model to a multi-tenant SaaS based offering with recurring revenue• Use market data to better understand market problems and then analyze, synthesize and translate those findings into requirements for new & existing products and markets• Deliver focused… Show more Mandate:• Establish a product management discipline in a culture historically driven by reactionary development and short term tactical thinking• Convert from an on-premise/client-server B2B solution with a traditional license model to a multi-tenant SaaS based offering with recurring revenue• Use market data to better understand market problems and then analyze, synthesize and translate those findings into requirements for new & existing products and markets• Deliver focused buyer/user/influencer personas, competitive analytics and market positioning to help sales and marketing drive aggressive revenue growth rates• Based on market feedback, deliver on the need to provide more documentation & training, reduce reliance on paid services, improve user experience, and simplify upgrades & deploymentsKey Accomplishments:• Launched a series of Customer Advisory Programs including Net Promoter Score (NPS), LinkedIn discussion/focus groups, product & service surveys, win/loss analysis, and account reviews/account recoveries to create a market-driven product roadmap• Outsourced using off-shore development to build the first native mobile offerings for workflow approvals on both iOS and Android platforms, completing the project on time, on spec and on budget• Delivered the business plan to create a scalable multi-tenant/SaaS solution based on targeting a new addressable market with a Minimum Viable Product (MVP) and multi-year transition plan to convert on-premise customers to SaaS as the MVP matures• Implemented the Pragmatic Marketing Framework company-wide & facilitated Gap and SWOT analyses to set priorities, and coax out key offense/defense strategies• Converted to a disciplined approach to product requirements, prioritized roadmaps, scheduled releases, and began converting from waterfall to agile/scrum development Show less
Product Manager
Mandate: Take ownership of the complete product life cycles for the Doxim suite of products - from strategic planning to tactical execution, including market definition, competitive analysis, market-in thinking, release management and go to market strategy. Product categories included B2B solutions for Document Management/Content Management (ECM), Business Process Automation (BPA), Document Composition, and Customer Relationship Management (CRM) offerings. Key… Show more Mandate: Take ownership of the complete product life cycles for the Doxim suite of products - from strategic planning to tactical execution, including market definition, competitive analysis, market-in thinking, release management and go to market strategy. Product categories included B2B solutions for Document Management/Content Management (ECM), Business Process Automation (BPA), Document Composition, and Customer Relationship Management (CRM) offerings. Key Accomplishments:• Participated as a key member of the management team that grew the company from 7 staff in 2005 to 110+ in 2015, achieving >60% CAGR and recognition by Profit Magazine’s Profit 100 list of Canada’s fastest growing companies, five years running (2011 - 2015), and resulting in the majority sale to Strattam Capital• Introduced the product management discipline, initially handling both strategic and tactical elements then building out and leading a team of 5 including product managers, technical product owners and business analysts• Participated in the research, due diligence and integration stages of three successful company acquisitions to expand product offerings and accelerate growth• Negotiated and delivered on several white-label offerings via partnerships to deliver complementary features while focusing internal development on core competencies• Launched a series of Customer Advisory Programs (CAP) including Net Promoter Scores (NPS), product steering committees, quarterly online advisory boards and roadmap prioritization sessions, and account reviews/account recoveries Show less
Manager, Sales Operations
• Created and delivered the business case to outsource printing/mailing functions in order to complete the transition from print service provider to software solution developer• Managed Pre-Sales support for all products, including Sales Training, Pre-Sales Demos, Pre-Sales Consulting/Proof of Concepts, Trade Show Support & RFI/RFP responses• Designed and maintained all demo environments both within the production environment as well as in a library of Virtual Machines• Provided… Show more • Created and delivered the business case to outsource printing/mailing functions in order to complete the transition from print service provider to software solution developer• Managed Pre-Sales support for all products, including Sales Training, Pre-Sales Demos, Pre-Sales Consulting/Proof of Concepts, Trade Show Support & RFI/RFP responses• Designed and maintained all demo environments both within the production environment as well as in a library of Virtual Machines• Provided coaching and mentoring for sales training, demo/training skills development, call processing & tracking, and providing world-class customer service• Designed, defined and deployed policies and related controls for CICA5970 & SAS70 audits, including ongoing maintenance and adherence for point/period in time audits. Show less
Manager, Marketing & Sales Support
• Managing the creation and maintenance of the corporate website, including design, content, self-service functionality and outbound communications • Implement SEO, Google Analytics and paid AdWords for the corporate website• Develop a Lead Generation program based on site visits, whitepaper downloads and request for product info and/or sales demos
Manager, Operations
• Streamline the operations department of the company, including professional services, client support, IT/data centers, and print/mail services• Providing support & maintenance of the CRM/Opportunity Tracking tool, including training, programming enhancements and overall technical support• Monitoring call activity, making certain that calls are escalated through a multi-tiered support system in a proficient manner, ensuring timely resolutions for problems/issues• Actively involved… Show more • Streamline the operations department of the company, including professional services, client support, IT/data centers, and print/mail services• Providing support & maintenance of the CRM/Opportunity Tracking tool, including training, programming enhancements and overall technical support• Monitoring call activity, making certain that calls are escalated through a multi-tiered support system in a proficient manner, ensuring timely resolutions for problems/issues• Actively involved in recruiting, coaching, mentoring and overall development of staff, using best practices management techniques Show less
Manager, Inside Sales & Support
• Managed all Pre- & Post-Sales support for Avocent’s Out-of-Band Infrastructure Management Solutions, including Server Management, KVM Management, Power Management and ITIL Solutions• Converted a reactive inbound-only Inside Sales team to augment their skillsets with outbound business development capabilities, providing warm leads to the sales team, allowing sales reps to focus on closing • Worked with Inside Sales staff to set Business Development targets for cold-calling, lead… Show more • Managed all Pre- & Post-Sales support for Avocent’s Out-of-Band Infrastructure Management Solutions, including Server Management, KVM Management, Power Management and ITIL Solutions• Converted a reactive inbound-only Inside Sales team to augment their skillsets with outbound business development capabilities, providing warm leads to the sales team, allowing sales reps to focus on closing • Worked with Inside Sales staff to set Business Development targets for cold-calling, lead development and helping to increase pipeline to maintain a 3:1 pipeline-to-forecast ratio• Provided coaching and mentoring for sales training, demo/training skills development, call processing & tracking, and providing world-class customer service• Overall Office Management including Reception, Shipping & Receiving, Inventory Management, Web Development and IT Network & Desktop Management Show less
Manager, Product Support
• Managed all functions of the Customer Support area, including a team of up to 12 support staff in training, consulting and technical support roles for all products Providing technical support and ad-hoc user training for customers in the use of document generation and document management solutions• Aggressively managed KPI’s resulting in 20%-44% improvement on Calls-Per-Rep, Calls Closed Same Day, and Average Time To Resolution. • Actively involved in recruiting, coaching, mentoring… Show more • Managed all functions of the Customer Support area, including a team of up to 12 support staff in training, consulting and technical support roles for all products Providing technical support and ad-hoc user training for customers in the use of document generation and document management solutions• Aggressively managed KPI’s resulting in 20%-44% improvement on Calls-Per-Rep, Calls Closed Same Day, and Average Time To Resolution. • Actively involved in recruiting, coaching, mentoring and overall development of staff, using best practices management techniques, resulting in a 0% negative staff-turnover and generated pre-paved career paths and positive turnover for other internal positions & promotions• Ownership of cross-departmental status meetings to ensure open communications to other departments, and allowing Customer Support to be involved in projects from their inception• Participated in the Product Launch process by providing bug/enhancement details and customer feedback to provide a closed-loop for product feedback from the customer base Show less
Training Coodinator
• Enjoyed the time of greatest growth in the company's history, going from $232MM in sales and a loss of $2.7MM in 1994, to becoming the largest graphic chip company in the world and reaching $1.2B in sales and net profit of $168MM by 1998, representing a CAGR of over 50%, & and seeing shares rise from $5 to over $120• As a Certified Apple Technician, I was part of the small team that won a deal with Apple making ATI the first graphics company in the world to deliver technology on both PC &… Show more • Enjoyed the time of greatest growth in the company's history, going from $232MM in sales and a loss of $2.7MM in 1994, to becoming the largest graphic chip company in the world and reaching $1.2B in sales and net profit of $168MM by 1998, representing a CAGR of over 50%, & and seeing shares rise from $5 to over $120• As a Certified Apple Technician, I was part of the small team that won a deal with Apple making ATI the first graphics company in the world to deliver technology on both PC & Mac platforms• Created and managed an on-boarding training program for the Technical Support Group that reduced ramp up time from 10 weeks down to 3 weeks, and increasing graduation rates from 60% to over 80%• Worked closely with Marketing and R&D to create and maintain all Product Specification Sheets and Training manuals for all hardware & multimedia products Show less
David Geddes education
Frequently asked questions about David Geddes
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What company does David Geddes work for?
David Geddes works for AIIM.
What is David Geddes's role at AIIM?
David Geddes is listed as Head of Product and Revenue Operations at AIIM.
What is David Geddes's email address?
AeroLeads has found 1 work email signal at @terago.ca for David Geddes at AIIM.
Where is David Geddes based?
David Geddes is based in Markham, Ontario, Canada while working with AIIM.
What companies has David Geddes worked for?
David Geddes has worked for Aiim, Cider Canada / Cidre Canada, Slabtown Cider Co., Terago, and The Royal Canadian Legion.
How can I contact David Geddes?
You can use AeroLeads to view verified contact signals for David Geddes at AIIM, including work email, phone, and LinkedIn data when available.
What schools did David Geddes attend?
David Geddes holds Electronics Engineering from Seneca College Of Applied Arts And Technology.
What skills is David Geddes known for?
David Geddes is listed with skills including Product Management, Professional Services, Document Management, Saas, Solution Selling, Crm, Go To Market Strategy, and Business Analysis.
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