David Geddes Email & Phone Number

Markham, ON, CA

Uxbridge, Ontario, Canada

Cider Canada / Cidre Canada is a brand new (April 2021) Association for Cider Producers in Canada. The association will bring together cider markers and their provincial associations to develop a stronger community of producers, as well as a vibrant cider industry in Canada.

Cider Canada / Cidre Canada is a brand new (April 2021) Association for Cider Producers in Canada. The association will bring together cider markers and their provincial associations to develop a stronger community of producers, as well as a vibrant cider industry in Canada.

Uxbridge, Ontario, Canada

Slabtown is a family-owned and operated cidery and orchard. Located on the Oak Ridges Moraine just south of Uxbridge and surrounded by forest, trails and rolling fields. We have been working very hard to revitalize over 90 acres of historic fields into one of Canada’s largest collections of unique heritage heirloom apple cider varieties.

Richmond Hill

My primary mandate was to create and deliver on the strategy to ensure our sales teams are armed with world-class go-to-market tools including Sales Analytics, Sales Training, Sales Processes, Forecasting, and Marketing Integration. Managing the team that is the primary liaison between Sales and Product Marketing/Product Management, driving both sales.

Branch 382 - Mount Albert, Ontario, Canada

The Executive Committee shall be responsible for the administration of the policies authorized bythe general membership, providing such policies are consistent with the General By-Laws andprinciples of The Royal Canadian Legion. All new business requiring the approval of a generalmeeting should be considered by the Executive Committee prior to presentation.

Markham

• Mandate:
• Establish a product management discipline in a culture historically driven by reactionary development and short term tactical thinking
• Convert from an on-premise/client-server B2B solution with a traditional license model to a multi-tenant SaaS based offering with recurring revenue
• Use market data to better understand market problems and then analyze, synthesize and translate those findings into requirements for new & existing products and markets
• Deliver focused… Show more Mandate:
• Deliver focused buyer/user/influencer personas, competitive analytics and market positioning to help sales and marketing drive aggressive revenue growth rates

Markham, Ontario, Canada

• Mandate: Take ownership of the complete product life cycles for the Doxim suite of products - from strategic planning to tactical execution, including market definition, competitive analysis, market-in thinking.
• Participated as a key member of the management team that grew the company from 7 staff in 2005 to 110+ in 2015, achieving >60% CAGR and recognition by Profit Magazine’s Profit 100 list of Canada’s fastest growing.
• Introduced the product management discipline, initially handling both strategic and tactical elements then building out and leading a team of 5 including product managers, technical product owners and business analysts
• Participated in the research, due diligence and integration stages of three successful company acquisitions to expand product offerings and accelerate growth
• Negotiated and delivered on several white-label offerings via partnerships to deliver complementary features while focusing internal development on core competencies
• Launched a series of Customer Advisory Programs (CAP) including Net Promoter Scores (NPS), product steering committees, quarterly online advisory boards and roadmap prioritization sessions, and account reviews/account.

• Created and delivered the business case to outsource printing/mailing functions in order to complete the transition from print service provider to software solution developer
• Managed Pre-Sales support for all products, including Sales Training, Pre-Sales Demos, Pre-Sales Consulting/Proof of Concepts, Trade Show Support & RFI/RFP responses
• Designed and maintained all demo environments both within the production environment as well as in a library of Virtual Machines
• Provided… Show more
• Provided coaching and mentoring for sales training, demo/training skills development, call processing & tracking, and providing world-class customer service
• Designed, defined and deployed policies and related controls for CICA5970 & SAS70 audits, including ongoing maintenance and adherence for point/period in time audits. Show less

• Managing the creation and maintenance of the corporate website, including design, content, self-service functionality and outbound communications
• Implement SEO, Google Analytics and paid AdWords for the corporate website
• Develop a Lead Generation program based on site visits, whitepaper downloads and request for product info and/or sales demos

• Streamline the operations department of the company, including professional services, client support, IT/data centers, and print/mail services
• Providing support & maintenance of the CRM/Opportunity Tracking tool, including training, programming enhancements and overall technical support
• Monitoring call activity, making certain that calls are escalated through a multi-tiered support system in a proficient manner, ensuring timely resolutions for problems/issues
• Actively involved… Show more
• Actively involved in recruiting, coaching, mentoring and overall development of staff, using best practices management techniques Show less

• Managed all Pre- & Post-Sales support for Avocent’s Out-of-Band Infrastructure Management Solutions, including Server Management, KVM Management, Power Management and ITIL Solutions
• Converted a reactive inbound-only Inside Sales team to augment their skillsets with outbound business development capabilities, providing warm leads to the sales team, allowing sales reps to focus on closing
• Worked with Inside Sales staff to set Business Development targets for cold-calling, lead… Show more
• Worked with Inside Sales staff to set Business Development targets for cold-calling, lead development and helping to increase pipeline to maintain a 3:1 pipeline-to-forecast ratio
• Provided coaching and mentoring for sales training, demo/training skills development, call processing & tracking, and providing world-class customer service
• Overall Office Management including Reception, Shipping & Receiving, Inventory Management, Web Development and IT Network & Desktop Management Show less

• Managed all functions of the Customer Support area, including a team of up to 12 support staff in training, consulting and technical support roles for all products Providing technical support and ad-hoc user training.
• Aggressively managed KPI’s resulting in 20%-44% improvement on Calls-Per-Rep, Calls Closed Same Day, and Average Time To Resolution.
• Actively involved in recruiting, coaching, mentoring… Show more
• Actively involved in recruiting, coaching, mentoring and overall development of staff, using best practices management techniques, resulting in a 0% negative staff-turnover and generated pre-paved career paths and.
• Ownership of cross-departmental status meetings to ensure open communications to other departments, and allowing Customer Support to be involved in projects from their inception
• Participated in the Product Launch process by providing bug/enhancement details and customer feedback to provide a closed-loop for product feedback from the customer base Show less

• Enjoyed the time of greatest growth in the company's history, going from $232MM in sales and a loss of $2.7MM in 1994, to becoming the largest graphic chip company in the world and reaching $1.2B in sales and net.
• As a Certified Apple Technician, I was part of the small team that won a deal with Apple making ATI the first graphics company in the world to deliver technology on both PC &… Show more
• As a Certified Apple Technician, I was part of the small team that won a deal with Apple making ATI the first graphics company in the world to deliver technology on both PC & Mac platforms
• Created and managed an on-boarding training program for the Technical Support Group that reduced ramp up time from 10 weeks down to 3 weeks, and increasing graduation rates from 60% to over 80%
• Worked closely with Marketing and R&D to create and maintain all Product Specification Sheets and Training manuals for all hardware & multimedia products Show less