Designed a channel strategy and developed SOPs that provided significant support for ongoing strategies and contract renegotiation by demonstrating capability to affect volumes. Produced data analysis, trends, forecasts, etc. for the IT Procurement Team that enabled a strong foundation for the core negotiation team to make sound business decisions.Developed a new EDI customer repository using data from various sources, which improved the visibility of customer transaction… Show more Designed a channel strategy and developed SOPs that provided significant support for ongoing strategies and contract renegotiation by demonstrating capability to affect volumes. Produced data analysis, trends, forecasts, etc. for the IT Procurement Team that enabled a strong foundation for the core negotiation team to make sound business decisions.Developed a new EDI customer repository using data from various sources, which improved the visibility of customer transaction preferences.Built and maintained strong relationships with stakeholders at all levels and varied backgrounds that enabled the free flow of communication and the speedy resolution of issuesInitiated a major overhaul of an outdated and ineffective Financials Recharges system and developed and implemented an accurate and highly visible system that provided simple ‘at a glance’ reporting and detailed forecasts. Show less

Overcame entrenched resistance to change and developed a migration plan that generated new business through the use of eBusiness solutions and awareness. Achieved a record number of conversions through migrating customers away from non-preferred channels to preferred channels. Adopted a ‘Greenfield’s’ approach to set up operations following the merge of commercial and technical functions of eBusiness Worked effectively to build relationships and set a clear direction in the absence… Show more Overcame entrenched resistance to change and developed a migration plan that generated new business through the use of eBusiness solutions and awareness. Achieved a record number of conversions through migrating customers away from non-preferred channels to preferred channels. Adopted a ‘Greenfield’s’ approach to set up operations following the merge of commercial and technical functions of eBusiness Worked effectively to build relationships and set a clear direction in the absence of a local manager for a six month period. Provided face to face training and awareness presentations to sales colleagues in over 10 countries within Asia Pacific Region.Made a significant contribution to the improvement in customer relations through direct visits to key clients in the Asia Pacific region.(Expat role) Show less

Successfully recruited a new Asia Pacific Regional eBusiness team in Shanghai, selecting remotely, a strong team of direct reports. Created a positive team environment that enabled all staff to focus on business priorities.Took a proactive approach in identifying opportunities for eBusiness with internal stakeholders and was successful in partnering with local project teams in various countries.Conducted a thorough analysis to identify high potential external customers and used… Show more Successfully recruited a new Asia Pacific Regional eBusiness team in Shanghai, selecting remotely, a strong team of direct reports. Created a positive team environment that enabled all staff to focus on business priorities.Took a proactive approach in identifying opportunities for eBusiness with internal stakeholders and was successful in partnering with local project teams in various countries.Conducted a thorough analysis to identify high potential external customers and used initiative to proactively approach each. This resulted in improved customer relations and penetration of eBusiness.Developed a personal reputation for proactive approach with several initiatives being recognised by the Copenhagen executive and promoted to other sites as ‘Best Practice’. Coached and mentored staff, several of whom progressed to fill more senior roles in the Group.(Expat role) Show less

Drive eBusiness solutions throughout the Australian market, and providing a clear strategy development for the local eBusiness team. Provide complete and up-to-date training to ensure a high standard of eBusiness usage and understanding amongst internal staff and customers. Align local strategy with global strategy, and setting a clear plan forward for eBusiness in Australia.

Train internal and external users with the Maersk & INTTRA eCommerce products, selling and promoting EDI to target customers, driving eCommerce through the local organisation.Work closely with customer service and sales reps, and provide technical and non-technical support to all usersCollate monthly statistics, monthly highlight reports, targets and objectives.

Directly selling and promoting EDI to target customers, and working closely with our Sales Executives, external software providers and customers to assist in EDI implementations with P&O Nedlloyd.

Involved in the full product life cycle for many successful E-Commerce products, from product definition, build and testing through to business role out, including training, marketing and customer support.