Dave Gmiter, Rca

Dave Gmiter, Rca Email and Phone Number

Operations Technical Consultant and Team Lead, Client Support @ Texas, United States
Texas, United States
Dave Gmiter, Rca's Location
Travis County, Texas, United States, United States
Dave Gmiter, Rca's Contact Details

Dave Gmiter, Rca work email

Dave Gmiter, Rca personal email

n/a
About Dave Gmiter, Rca

Structured a support system for our internal customers. Setup protocol for a call tracking system, keeping the status of issues as they occurred, reducing the hold time call and improving the response time for agents. Later, at Parrot, developed a new process for the existing team, focusing on the technology that we hosted keeping pace with increased customer demands.Specialties: Customer Service, Network Support, IT Management, Project Planning and Implementation

Dave Gmiter, Rca's Current Company Details
Renew Data

Renew Data

Operations Technical Consultant and Team Lead, Client Support
Texas, United States
Dave Gmiter, Rca Work Experience Details
  • Renew Data
    Operations Technical Consultant And Team Lead, Client Support
    Renew Data
    Texas, United States
  • Renew Data
    Operations Technical Consultant / Team Lead, Client Support
    Renew Data Dec 2010 - Present
    Austin, Texas Area
    * Developed, planned, lead team in upgrade of Relativity System* Serve as a point of escalation for advanced requests * Create and manage internal and external documentation of issues, resolutions, FAQ, End-user Guides, Training Material * Publish weekly reports on team activity and ticket closure rates* Plan and maintain Client Support team on call schedule* Develop and perform training for internal users and external customers* Provide advanced support via phone and email to client end-users of multiple hosted applications

Dave Gmiter, Rca Skills

Leadership Team Building Sales Networking Troubleshooting Telecommunications Business Analysis Software Documentation Team Leadership Program Management Testing Cross Functional Team Leadership Training Network Administration Product Management Customer Service Technical Support Project Planning Budgets Management Project Management Product Development Wireless It Management

Frequently Asked Questions about Dave Gmiter, Rca

What company does Dave Gmiter, Rca work for?

Dave Gmiter, Rca works for Renew Data

What is Dave Gmiter, Rca's role at the current company?

Dave Gmiter, Rca's current role is Operations Technical Consultant and Team Lead, Client Support.

What is Dave Gmiter, Rca's email address?

Dave Gmiter, Rca's email address is da****@****ata.com

What skills is Dave Gmiter, Rca known for?

Dave Gmiter, Rca has skills like Leadership, Team Building, Sales, Networking, Troubleshooting, Telecommunications, Business Analysis, Software Documentation, Team Leadership, Program Management, Testing, Cross Functional Team Leadership.

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