Dave Hallin Email & Phone Number

Des Moines, Iowa Area

Urbandale, Ia

I have the privilege of bringing good people together with great European Motorcars.

Des Moines, Iowa Area

I joined Willow Creek Golf Course in the summer of 2012. My transition back into the workforce allowed me to work in the golf world, a life-long passion of mine, but also to uncover a new passion: sales. Served customers in the pro shops with their scheduling needs and pro shop merchandise. Listened to their needs and provided solutions that benefited them. Maintained product displays and merchandised new displays to move product and promote new shop merchandise. Recommended promotions to help to sell slow-moving product and delight the golfers. Continually look for new ways to bring golfers back to club.

Des Moines, Iowa Area

Actively parented two sons at a crucial time in their growth, read & independently studied political science. Embarked on writing project centered on career and personal leadership principles.

Des Moines, Iowa Area

Joined the Service Organization in spring 2008. I was selected to co-manage a high-volume IT service desk supporting approximately 10,000 local and remote users. Our main focus was providing value through continuous improvement, best practices, simplifying processes, customer satisfaction, and celebrating successes for a 10 person team. I guided the team in liaising with internal & external customers and IT operations. We were the face of all incoming IT questions / issues and customer service was a must. Set priorities, mentored & directed professional growth, and continually sought ways to streamline processes.

Des Moines, Iowa Area

Promoted just before summer in 1996 to lead production teams. My responsibilities grew to oversee additional departments as a result of facilitating a top-notch reputation as a services and support leader. My teams were mission critical with our team having operations 24x7x365 including inclement weather when other business operations were sent home. Led and collaborated on several high-profile initiatives for automation, infrastructure, and scheduling. Managed 15-17 direct reports; attracted and mentored top-performing talent. Optimized plans and schedules by balancing analyzing priorities and balancing staff work-load.​ Continuously sought ways to improve and exceed service level agreement and customer satisfaction targets.​ Guided staff to achieve results through effective recruitment & selection, training & development, performance management and recognition & rewards.​

Des Moines, Iowa Area

Promoted to Operations Supervisor to oversee 3 shift weekday operation for job scheduling, infrastructure monitoring and high-speed laser printers. My responsibilities ensured operating system and 13x5 online system availability, batch cycle processing, 1st incident/abend recovery, and media/tape management. My team also monitored the infrastructure analyzing resource utilization/availability and SEV 0 incident coordination. Hired, trained and coached team members.

Des Moines, Iowa Area

I joined the company in 1983 with a young heart and fresh perspective. In my first 10 years, I quickly adapted and had the tenacity to undertake and add new responsibilities to my belt. I was promoted to several roles starting from Equipment Operator quickly transitioned to Computer Operator then JCL Technician and lastly Operations Analyst. I worked on several high priority mainframe system projects and gained expertise in software development within the Advanced Function Printing environment. Key contributions included working every conceivable shift (including weekends/holidays), major batch cycle reruns, and using automation tools to reduce manual operations. Personal highlight was mentoring junior level analysts.

Coursework, Computers And General Studies

Education record