David Hefner Email & Phone Number

Belmont, Nc, Us

Belmont, Nc, Us

Stamford, Connecticut, Us

Senior QA Analyst on 8 person team testing Ordering Integration Services (OIS) Web Services. Analyze Jira tickets to determine impact to affected Web Services. Provide Level Of Effort estimates for testing. Supervise test planning and preparation, communicate with development and business analysts to resolve questions. Coordinate and manage ongoing offshore testing. Plan, write, and execute tests for onshore testing. Triage and manage defects. Provide daily test status reports. Maintain and create JSON structures for ordering scenarios.

Durham, Nc, Us

I was a QA Automation Engineer at Jaggaer (formerly SciQuest). We created automation tests using Java, Eclipse, and Selenium Webdriver. I assisted in the transition from Silk Test Classic to Java for automation. Assisted with debugging failures in current automation tests, submitting defects as needed. Assisted in maintenance of current automation tests. Developed new automation tests.Performed other necessary tasks related to automation:* Environment configuration and setup, including documentation of process.* Reviewed test scenarios and automation tests written by offshore resources* Assisted offshore resources to understand test application and test scenarios* Assisted training new team membersIn previous position at company, performed manual and automation testing:* Found, reported and verified defects.* Tested fixes for customer issues.* Coordinated testing for maintenance releases on a biweekly basis.* Coordinated regression testing for major releases (3 times per year).* Wrote manual regression tests.* Regression tested Android and iOS mobile apps.* Documented testing techniques and tips on company intranet page.* Mentored new team members.* Performed automation testing using Silk Test Classic. Ran and debugged failures in automation smoke test written in Silk4Test scripting language. Maintained tests and developed new tests.

Morrisville, Nc, Us

Performed functional and regression testing for web-based Compliance Education and Training applications. Was the primary tester for several applications. Wrote test plans to cover functional requirements. Created and executed tests, and provided testing status.

Somerset, New Jersey, Us

Performed functional testing and first level technical support for CommandCenter NOC software. Created automation script with Perl for simulated DHCP test environment. Assisted in deployment and configuration of 30 servers running MS Virtual Server (with either 9 or 14 virtual machines per server), configured DHCP server to assign IP addresses to each virtual machine, added static routes to Cisco switches for new IP ranges.

Minato-Ku, Tokyo,, Jp

Verify functionality of various areas of Sony Ericsson phone software. Perform verification of 1st and 3rd party games and applications.

Bellevue, Wa, Us

As a member of AT&T test team, involved in general testing of AT&T e-commerce store. Lead tester of Segmentation and A - B Scenario features.

Armonk, New York, Ny, Us

Member of test team for IBM Director network management software.

Test Lead on “Stryker Demo" and “Adaptive Thinking and Leadership” projects. Provide level 1 internal support for small company (15 employees) and Network and System Administrator duties.

Armonk, New York, Ny, Us

Member of test team for IBM Director network management software.

Chicago, Il, Us

Field support technician for WatchChild fetal monitoring system.

Provide level 1 customer support in Utenzi's Network Operations Center.

Armonk, New York, Ny, Us

Member of test team for IBM Director network management software.

Cary, Nc, Us

Technical Support Technician at I-Magic.

Cary, Nc, Us

Software QA Test Lead at I-Magic.

Economics

Mechanical Engineering