David Hobin Email & Phone Number

Melbourne, FL, US

Malabar, Florida

• To provide the level of expertise required to implement and maintain all services pertaining to the Data Management Computer Center mainframe environment while striving for the highest system availability for all.
• Provide 1st level on-call/onsite support for all zSeries mainframe environments with a primary focus on zSeries Hardware support services (In house Field Service Engineer).
• Addressing items documented in the data center operations daily shift report.
• Provide support in the day-to-day operations on systems hardware; duties include monitoring, system reports and primary support for detection and correction of hardware problems.
• Identify high-severity problems especially those that have a high probability of affecting production availability.
• Manage computer room data center raised floor and sub-floor environments including cooling, cabling troth and structured cabling architect.

Melbourne, Florida Area

• Member of a Quality Control and Telecommunications team that became the “workhorse” in meeting the migration objectives set by management.
• First full time dedicated MFN2 telecommunications person to address 160 sites that were in various stages of completion.
• Created best practices and made suggestions about how we should be updating the sites to only one application vs three cutting the work flow down.
• Daily assignment is to proactively work sites that are in various QA stages and to ready them for migration and deliver services in accordance with the programs established objectives.
• First hand working knowledge with Telco configuration issues and resolving them, bringing the site to QA and moving the site to migration.
• Proven the ability to analyze requirements and map to test scenarios such as conducting Bandwidth Pi testing, proving QoS execution of test plans and test scenarios in the automation efforts of applications such as.

● Melbourne, Florida

• Troubleshoot network issues for the FAA’s Controller–Pilot Data Link Communications (CPDLC). An application that provides air-ground data communication for the Air Traffic Control service.
• Monitor and support the FANS gateway (Future Air Navigation Services).
• Monitor Ground Stations for all the major US airports making sure all radio and supporting equipment is function and fully operational.
• Monitor LTE backup connectivity and its antenna reception to tower.
• Provide Tier 3 with supporting data for further investigation of Radio and FANS issues.
• Provide Tier 2 level support with network troubleshooting techniques driving to resolution using Spectrum, Splunk, AMOS, LTV to troubleshoot radio equipment and identify higher level provider outages such as ISIS.

Melbourne, Florida

Manage incidents and changes within an ITIL/ISO compliant network operations center for a large enterprise network. Monitor and troubleshoot Harris' worldwide enterprise network (Cisco, Juniper, F5) utilizing monitoring tools such as CA Spectrum and Cisco IOS. Provide 2nd tier network troubleshooting techniques prior to escalating and routing tickets to.

Durham, NC

• Government Contractor Social Security SSC
• Environment: 40,000 square foot Data Center
• Security Clearance Public Trust
• Installed four IBM zEC-12 Mainframes and Coupling Facilities coordinating with federal government employees and contractor IBM in overseeing project requirements and deadlines.
• Implemented detailed mainframe migration plans for the relocation and delivery of hardware systems and equipment to the computer room according to time frame of the project.
• Planned floor layout for three month IBM Mainframe (Qty 4 CPU) and EMC VMAX ( Qty 42 Disk box) tech refresh installation.

Annapolis Junction, Maryland

• Account management providing data center services, installation and maintenance.
• Oversee one or more elements of information technology contracts in accordance with policies and procedures such as service level agreements (SLA).
• Worked independently, receiving minimal supervision, with no instruction on routine work and general instruction on new assignment.
• Responsible for maintaining equipment in large, medium and small customer accounts
• Configured and maintained Virtual Tape Replication equipment.
• Configured and maintain Data Storage Disk Arrays in both Mainframe and Open Systems Enterprise environment.

Maryland

• January 2010, Oracle acquired Sun Microsystems; I became an Oracle employee at that time remaining in the same position and responsibilities as Senior Field Service Engineer.

Maryland, DC, Northern Virginia

• August 2005, Sun Microsystems acquired StorageTek; I became a Sun Microsystems employee at that time remaining in the same position and responsibilities as Senior Field Service Engineer.

Maryland, DC, Northern Virginia

• Customer Service Engineer
• National Support Specialist for the StorageTek 5000 High Speed Impact Printer.
• Instructor of the STK5000 training classes for Customer Service Engineers across the US.
• Head Engineer with providing customer build request on the STK5000 for sales and lease programs.
• Head Engineer for certification of STK5000 parts.
• Account management providing data center services, installation and maintenance of Mainframe high speed line printers and IBM mainframe disk/tape/printer products.

Melbourne, Florida Area

• Storage Technology Corporation, Printer Operations., Melbourne, Florida July 1988 - April 1992
• Mechanical/Electrical Technician manufacturing the StorageTek 5000 Mainframe Line Printer..