Channel Manager - Network Services
CurrentThe purpose of the Channel Manager role is to fulfil two primary objectives:• Deliver the business strategy through existing and new channel partners, in order to maximise collected margin through the sale of products and services.• Maintain and manage internal and external relationships, as required to effectively meet the requirements of the role.KEY RESPONSIBILITIES:My key responsibilities are to:• Identify target and sign contracts with new channel partners.• Work with existing channel partners and develop the relationships.• Negotiate contracts, commitments and set objectives with these channel partners in order to ensure collected margin is maximised with Nimans.• Work with channel partners to understand and develop their business plans in order to build long lasting partnerships with Nimans.• Ensure that the Nimans proposition is properly presented and you regularly explore all opportunities within a channel partner across all Nimans products and services.• Ensure that channel partners are able to contact the appropriate support team and escalation point across all products and services. • Identify new revenue opportunities within each channel partner and develop strategies to exploit them.• Assist with issue and dispute resolution, when a channel partner’s interaction with Nimans support and operational teams falls outside of “business as usual” process.• Build relationships at multiple layers between Nimans and the channel partner to ensure key individuals are equally committed to the Nimans proposition and have regular contacts appropriate to their position and role.• Maintain an awareness of the prevailing UK market conditions and competitive landscape for channel business and to exploit any opportunities arising from this knowledge.• Hit revenue and margin targets as set.Deliver 02 wholesale products throughout the channel