Led multiple product operations teams responsible for building out net new businesses, products, and processes for DoorDash Drive, the company's white-label fulfillment service.

Led software implementation team responsible for delivering Unsupervised's AI-driven insights to Fortune 500 clients.

Defined and executed an end-to-end data collection strategy designed to exchange the experiences of Uber ridesharing, food delivery, micro-mobility, and freight applications.

Led strategic planning, including management of a $300+ million budget, for the US & Canada customer support organization, leveraging operations strategy and planning expertise to foster long-term growth.

Established and managed day-to-day operations for the core ridesharing business across 5 states, including new user acquisition, driver communications, and partnerships with local businesses as well as P&L, brand, policy, and staff development. Governed operations, product launches, and strategy across 16 southeastern cities. Hired, trained, and managed a 9-member team in streamlining logistics and achieving goals.

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Mentored employees of First Round Capital's portfolio companies.

Identified and qualified new investment opportunities across B2B and e-commerce verticals. Met with 100+ entrepreneurs and led vigorous competitive, market, and financial analyses to drive crucial decision-making.

I managed and tracked investments across over 30 venture capital funds focused on the technology and healthcare sectors. By working directly with underlying investments’ general partners, I prepared comprehensive quarterly investment reports and liquidity projections for Accolade’s investors. In addition to portfolio management, I performed due diligence on various venture capital and growth equity funds and assisted in the fundraising process.

Analyzed and tracked $250 million of outstanding loans, interacting daily with clients about asset performance for real estate acquisition, construction, or renovation. Synthesized data for management, supporting strategic decision-making and problem-solving.

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