Provide strategic consulting services to nonprofits and small businesses. Help organizations develop operating plans, evolve and customize pitch decks, address partnership challenges, and ideate new business sources. Support nonprofits focused on causes such as eliminating the digital divide and empowering musician activists within their communities.

Fractional COO for agency clients.

Redefined service and pricing models to bring profitability to multi-service digital marketing agency with clients such as Disney, SiriusXM, and CDW. Partnered with CEO to clarify Alchemy Worx’s vision and mission to guide planning and growth strategy.- Created RACI to clarify processes and rolled out training to 150+ person team in thePhilippines and the US.- Managed team of 120+ across creative, production, account management and analytics practices. Documented service delivery methodologies and expectations by role, and launched performance reviews. Reset leadership team’s expectations and personal goals to align with company growth and profitability targets.- Owned system requirements for custom workflow management software.- Implemented time-tracking solution, and rolled out monthly, client-level cost of revenue reporting and annual forecasting process to better inform client negotiations, staffing decisions, and strategic planning.

Created short and long-term strategic plans for international software development firm providing cloud-enabled, big data solutions to industry-leading automotive and mobility clients. Partnered with CEO and leadership team to execute and evolve plans, as well as track progress. - Grew annual revenue by 200% over 3 years and achieved target margin in 2021.- Leveraged DevOps model to deliver and support solutions with onshore, nearshore, and offshore resources.- Instituted culture of continuous improvement to better service clients such as BMW, MINI, Audi, and a leading electric vehicle charging network. Focused on hiring talent with the right skill sets and curiosity to enable S44 to evolve. Clearly defined expectations and best practices. Put emphasis on diversity and inclusion. Developed management training program.- Led annual strategic planning sessions to identify and prioritize opportunities and challenges. Over a 3-year period, results included a better-defined value proposition, a clearly articulated vision, growth, refined best practices, a new brand, and a team better equipped to deliver for clients. - Collaborated with department heads to define and roll out best practices for project management, engineering, finance and human resources teams. Integrated service and operations teams during merger with sister company in Germany. Developed RACI and process flows for global operations and project management.- Selected and implemented financial planning and analysis software to enable more streamlined, insightful and timely budgeting and forecasting. Created annual budgets and monthly forecast updates, including detailed staffing projections to enable S44 to meet current and anticipated client needs.- Managed software development contract pitch for leading electric car charging network that became one of S44's larger clients. Guided teams to become trusted client partners and identify strategic growth opportunities.

Rolled out and drove growth strategy for $2M+ healthy school lunch startup initiative. - Managed agency through initial and ongoing development of eCommerce website.- Delivered first company profits by differentiating program in crowded, competitive landscape through strategic brand positioning, mission, voice, and communications. - Developed analytical tools and models that enabled precise decision-making by tracking and forecasting inventory, costs, and margins.- Developed brand positioning, mission, voice, and communications strategy to differentiate No Fuss Lunch in a crowded competitive landscape.- Fueled 125% YOY growth. Initiated engaging outbound sales efforts to schools and camps.

Senior Vice President, OperationsOptimized operations for cross-agency service model for JPMorgan Chase account, integrating resources from Razorfish, Rosetta, Digitas, Moxie, Prodigious, and Saatchi & Saatchi. - Build resource management and recruiting functions and systems. - Created revenue projections, made staffing/hiring decisions, and managed expenses. - Managed response to JPMorgan Chase’s hosting services RFP.

Grew to leadership position as SVP of Brand Marketing Operations at ground-breaking agency through evolution from search marketing startup to full-service agency with $100M+ in annual revenue. Contributed to and implemented strategic plan for $50M+, brand marketing division with 200+ employees across creative, technology, production, strategy, research, community management, and influencer marketing teams.- Directed implementation of initiatives that continually re-defined service offerings in collaboration with department heads and subject matter experts. Partnered with leadership teams from company acquisitions to define integrated best practices and project governance. - Evolved best practices for project governance and partnered with department heads and client leads to hit client and department growth goals and key metrics.- Developed pricing proposals and negotiated contracts.

As VP of Brand Marketing Operations, established and evolved social and integrated digital service offerings, and created dashboards and processes to manage them profitably.- Developed and documented best practices for strategy, research, community management, and influencer marketing service offerings in close collaboration with department heads. - Created resource management tools, as well as client and department dashboards, that enabled informed decision-making for hiring and provided CFO with forecasting inputs.

Managed and provided leadership to client services, media, SEO, and research teams. Implemented best practices across all engagements, ensuring industry-leading solutions. Brought in $10M+ in revenue from new and renewing clients.

Sold and led multi-year search marketing client engagements, incorporating expanding service mix for clients such as MTV Networks, TheStreet.com, Nestle Waters, and Zagat.