David Konigsberg Email & Phone Number

Arvada, CO, US

Lakewood, Colorado, United States

Leading our IT Ops and Development teams

Lakewood, Colorado, United States

• Lead an IT support staff; focusing on building a team that supports continual learning and personal growth.
• Develop and manage department annual and quarterly goals, objectives and budgets.
• Manage all systems administrator and end user support responsibility when team members are busy.
• Actively engage all departments for feedback allowing for opportunities to improve IT systems and support.
• Develop documentation and communication systems to centralize knowledge.
• Plan, research and deploy a distributed cloud file system to increase remote work productivity.

Wheatridge, CO

• Managed and supported all lifecycle aspects of an on premise VMware ESXi environment.
• Rebuilt and supported Microsoft Active Directory Domain. Implemented Group Policy settings, Azure Active Directory Connect, DNS, DHCP, Radius, and File Services.
• Deployed Azure AD Multi-Factor Authentication and Conditional Access Policies.
• Researched and deployed an inventory tracking and control system.
• Implemented software deployment and automation system to speed deployment to the end user.
• Provided desktop support to end users including PC lifecycle and replacement.

Greater Denver Area

• Collaborated with regulatory agencies to obtain proper permits and ensure operational compliance with local and national laws.
• Established systems to ensure compliance with Federal DOT Regulations.
• Developed and created all aspects of new National Park program including trip development and research, trip cost analysis, permit administration, risk mitigation, trip material creation, guide recruitment and.
• Created unique and innovative opportunities in a crowded marketplace.
• Developed cost / profit analysis tool to provide a data based system of pricing existing trips to ensure profitability.
• Created and refined systems and processes to ensure proper operation and customer satisfaction.

• Oversaw the introduction of G Adventures trips to the North American marketplace.
• Managed partner relationships to ensure that the safety and quality of service provided met company standards.
• Established new contracts and relationships necessary to grow the region.
• Developed and implemented changes to increase NPS (Net Promoter Score / Traveler satisfaction) by 40%. Including changes to the hiring and training of staff, changes to trip structure and itinerary as well as.
• Maintained annual regional operation budget as well as trip costs.

• Responsible for the company's small business IT needs. Worked to find creative and cost affordable solutions that fit the unique environment and limited budget. Upkeep and maintenance on end user PC’s, implementation.
• Created a comprehensive risk management plan that included a crisis management plan, emergency plans, written documentation procedures as well as staff training.
• Managed permits from multiple land management agencies including: National Forest Service, Bureau of Land Management and National Park Service. Developed and maintained relationships important to permit management.
• Acquired new operating permits and opportunities. Worked with local management agencies to ensure their concerns were addressed.
• Designed and implemented all aspects of new trips including equipment, training, trip goals, structure, logistics, marketing and advertising.
• Created and updated operational manuals and procedures.

• Supervised guides and managed day to day operations ensuring that multi-day river trips ran in accordance with ROW’s Mission, Vision, and Values.
• Provided meaningful feedback to employees via performance reviews and worked to help them achieve their goals.
• Ensured that the expressed and unexpressed needs of guests were met.
• Effectively and creatively handled emergency situations.

Provide trips of a lifetime for ROW guests on various rivers throughout Idaho, Montana, Oregon, and Washington.

Transported town guests and residents safely around town as part of the free transit system.Assisted guests and residents with information about town and provided recommendations as requested.Guide - ROW Adventures

Show guests a piece of Colorado and help enrich their vacations.

Ba, Antropology

Associate Of Arts And Sciences - Aas, Network And System Administration/Administrator, 4.0