Dave Laduca, Mba Email and Phone Number

Industrial Sales Division Manager - direct oversight of multi-unit retail store locations B2B/B2C, outside B2B sales, and Customer Experience / Inside Sales B2B teams. Leveraging business analytics to narrow focus on leading indicators, change management prior to lagging results, and operate with full team empowerment under a proven system.

Direct management of team of 35+ direct reports, spread across three states, and two countries. Oversee Brady, Seton, Emedco, Clement, and Construction inside selling teams as we integrate ‘One Brady’ Methodology. Responsible for over 200M in annual sales. DEI Council Member. Inside/Outside Sales Council Chair.

Dedicated to partnering with a wide variety of manufacturers to help meet their identification needs and provide customized solutions. We can find an answer to help your company label, identify, or enhance visibility on almost anything. Let me be a resource for you too!

I have everything that you need to make your facility...and restrooms, not just clean, but Ultra Clean, safe, and dry!

Finding innovative solutions to increase value for my customer base. Operate within team of 12 SSR’s to help maximize their QGB and Customer Retention. Oversee territory from Brockport to Red Creek, NY and as far south as Wellsville, NY.

Uniform rentals are no longer limited to what everyone expects-namely a typical 'work uniform'. We carry the exclusive rights to rent Carhartt garments, partner with Under Armour, and specialize in garments that your team will actually want to wear. We determine YOUR priorities and needs such as: comfort, image, security, or protection, and then work with you to provide a customized solution. If you are in the Rochester market, and I can help-please do not hesitate to reach out.

Provide direct leadership to team of 21 employees and 40 partners spanning service and maintenance. Drive annual sales revenue of approximately $7.5M and manage $350K fleet budget (forecasting - including procurement of new vehicles, vendor relationships, and manage daily fleet status) across 40-truck fleet. Foster environment of high productivity that positively impacts sales revenue, operational efficiency, and proactive customer relationship management. ▪ Serve on traveling safety team, facilitating safety presentations on quarterly basis throughout United States.▪ Initiated annual fleet rodeo program adopted as mandatory event across 15 locations; provided training opportunities surrounding safe driving and maneuverability. ▪ Achieved 1st place out of 15 locations in 4 out of 6 promotion wins, delivering $200K in revenue. ▪ Provided exceptional team leadership, proving instrumental in 2 employees gaining promotions to service supervisor and one to service manager.▪ Provide high levels of service to 180 key accounts ensuring continued business and account growth; recognized for obtaining 96% client retention exceeding company goal by 2%. ▪ Recognized as group level PEAK performer.▪ Work closely with team members to drive team performance; evaluate financial results, trends, and establish corrective action plans to address any shortcomings. ▪ Partner with Niagara University and Niagara Community College to establish talent pipeline.

Performed accounts receivables, customer service, and administrative functions. Served as local Human Resource contact - accountable for new hire orientation, confidential employee files, process improvement strategy, and talent acquisition. ▪ Ensured optimum client relations; provided customer service support for 3K customers throughout Rochester, Syracuse, and Buffalo. ▪ Effectively fielded average of 60 inbound calls per day and initiated 50 outbound collection calls attaining 3.5% goal for past due accounts; ranked in Top 5 locations in A/R on regular basis. ▪ Successfully integrated 1K customers from recent acquisition into new billing system. ▪ Instituted employee satisfaction program driving employee and team morale.

Managed 12-person team in effort to attain aggressive sales targets in high volume, fast-paced retail environment. Led new employee training and development process which ensured rapid acclimation to standard operating procedures. Performed cross-functional activities for electronic and furniture sales, cash office, and copy center. ▪ Instrumental in management of operations of store generating $5M in annual sales volume. ▪ Ran the 2nd highest profit generating ink refill station in Western New York.▪ Consistently exceeded sales goals contributing to Manager winning “President’s Club”. ▪ Provided exceptional leadership to staff that fostered employees’ career growth. ▪ Implemented inventory management system that reduced lost revenue due to misplaced product.

Performed full cycle recruitment efforts including sourcing, interviewing and generating offer letters for Retail Management, Supply Chain, and Sales positions. Partnered with District Management across divisional lines to fully understand staffing needs. ▪ Accepted additional workload and contributed to national recruitment efforts. ▪ Developed and maintained candidate tracking system that is now utilized company-wide. ▪ Key contributor in recording one of the most successful recruiting months in the Northeast by partnering to close 19 requisitions in single month.