Visitor Guide
Current• Provide guided tours and interpretive experiences with United States Capitol visitors, including private tours with dignitaries• Represent the Capitol Visitor Center at special events, including concerts and Lying in State and State of the Union ceremonies• Developed and present Voting Rights Act program to motivate visitor involvement with the legislative process• Created tactile program to teach visitors about Helen Keller and braille communication• Train new Visitor Services staff and congressional interns through mentoring programs and Capitol Tour Training• Compose ad copy and social media with historic context for online gift shop, received two On-the-Spot awards, 2020-Present• Developed and presented “Stories of the Season” holiday program for staff fellowship during pandemic, 2020• Created and scheduled seven months of historic and promotional social media posts during Communications detail, 2020• Hosted Capitol Visitor Center’s first Facebook Live event, presenting Voting Rights Act program, 2019• Demonstrated initiative by creating a new wayfinding guide to help staff locate Capitol offices, 2019• Research and present annual ghost tour for staff, received On-the-Spot awards each year, 2018-Present• Wrote questions for, and present History Jargon Jeopardy, received Architect’s Honor Award, 2018• Developed Conflict & Compromise tour during the Capitol Rotunda closure, received Architect’s Honor Award, 2017• Use theatrical skills to present Freedom Fighters tour, received Architect’s Honor Award, 2016• Awarded Employee of Excellence, 2015• Received Outstanding performance reviews annually since 2015
