Service, Installations, Support And Training Manager
CurrentService Manager / Installations Manager / Technical Support Manager Managing a Team of Engineers Installing, Repairing & supporting Hardware and softwareAllocating the daily workload for approx. 70 Field Engineers for all UK mainlandLiaising on repairs in the field or returned to workshopsSetup & Training of Engineers on Calibration and Repair of Philips & Samsung LFD Solutions,including Video Walls with Digital Signage.Installation of Brother Printers to corporate retail chains.Installation, Support and Maintenance for Digital Signage solutions indoor and outdoor.Manage & train teams of Engineers ref. Wireless Networks for various clientsSetup & Install of Wireless HOTSPOT solutions for country wide retail outletsSurveying Sites for both indoor and outdoor WiFi Solutions, and Installing the Solution required.Installation & setup of Interactive White Boards, LED and LCD Screens & Projectors in Schools and BusinessesInstall CAT5e RJ45 Networks and relating systems. Review sales quotes for systems & servers & specify hardware & software for installsQA new contracts and working systems, Create and Control RAMS Documents. Advise and specify hardware for contractsLiaise with purchasing department with regard to specifying and obtaining parts and productsExperience of Maintaining Windows File Servers Knowledge of Windows Servers with Exchange, using VPN for remote accessDiagnose & repair faulty equipment e.g. Apple Mac, Server, Desktop & Laptop systemsInstallation and Telephone support for ePOS Solutions for Various manufacturers and customers.Installation and Maintenance of ePos systems for front of House and Back of House for KFC. Manage day to day building maintenance & any third-party suppliersResponsible for updating all field Engineers with latest electronic tools to help with repairing equipment onsiteInstallation & setup of CCTV Systems within Retail Stores, Homes & Small Businesses