Service Manager / Installations Manager / Technical Support Manager Managing a Team of Engineers Installing, Repairing & supporting Hardware and softwareAllocating the daily workload for approx. 70 Field Engineers for all UK mainlandLiaising on repairs in the field or returned to workshopsSetup & Training of Engineers on Calibration and Repair of Philips & Samsung LFD Solutions,including Video Walls with Digital Signage.Installation of Brother Printers to corporate retail chains.Installation, Support and Maintenance for Digital Signage solutions indoor and outdoor.Manage & train teams of Engineers ref. Wireless Networks for various clientsSetup & Install of Wireless HOTSPOT solutions for country wide retail outletsSurveying Sites for both indoor and outdoor WiFi Solutions, and Installing the Solution required.Installation & setup of Interactive White Boards, LED and LCD Screens & Projectors in Schools and BusinessesInstall CAT5e RJ45 Networks and relating systems. Review sales quotes for systems & servers & specify hardware & software for installsQA new contracts and working systems, Create and Control RAMS Documents. Advise and specify hardware for contractsLiaise with purchasing department with regard to specifying and obtaining parts and productsExperience of Maintaining Windows File Servers Knowledge of Windows Servers with Exchange, using VPN for remote accessDiagnose & repair faulty equipment e.g. Apple Mac, Server, Desktop & Laptop systemsInstallation and Telephone support for ePOS Solutions for Various manufacturers and customers.Installation and Maintenance of ePos systems for front of House and Back of House for KFC. Manage day to day building maintenance & any third-party suppliersResponsible for updating all field Engineers with latest electronic tools to help with repairing equipment onsiteInstallation & setup of CCTV Systems within Retail Stores, Homes & Small Businesses

While still working in my existing Role at Equinox I am also managing the New role for Solstice AV

Managing the Pub with my partner. This is busy local Village Pub, but also offering a popular 50 seat A La Carte Restaurant, with Large Beer Garden. Live Music and Regular Party Nights.Open 7 Days a week.

Repaired and supported Computer Hardware.Installed and configured AutoCAD workstations.Installing and customized document Management systems.Installed and configured Novell File servers.

Design Draughtsman 1989 - 1995Designed and provided drawings Using AutoCAD 12 for Aerospace contractsProduced documentation for the control of issuing and updating drawings.Responsible for setting up and configuring the companies Computer Aided Design Stations.Fourth Shift Manufacturing System Database Management. Senior Planning Engineer 1986 - 1989Involved in selection and training of new personnel within the Production Planning Area.Liaised with Buying, Inspection, Stores, Management, Suppliers and Customers to solve any problems with materials and to keep the company’s switch building production running smoothly and to order scheduleDirectly responsible for the work load and management, of three other personnel.Responsible for reducing stock levels whilst meeting M.R.P. requirements.Extensive involvement in converting the companies’ paperwork production and design systems onto a computer MRP system on a company wide basis.

Four year DOWTY Technical Apprenticeship gaining knowledge of Machining, Buying, Planning, Inspection and Design.