David Lundgren Email and Phone Number
David Lundgren work email
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David Lundgren personal email
Writer at heart. Lover of words and grammar. I'm a content specialist, proficient in authoring and editing a vast array of content, including process/technical/training/support documentation, manuscripts for the health-care industry, and customer-facing online content for the largest online travel retailer in the world (and plenty of stuff in between). As a content manager, I'm versed in overseeing the creation and delivery of online content products for a global audience, from working with stakeholders to identify product specs and developing the initial concept and mock-ups, through the authoring and QA phases, to the release of the final product into production.I'm also a lover of stories that show the vastness of the human experience, the beauty that can be intertwined with hardship, and the magic that can show up in the most unexpected places. And I value relationships.
Coinbase
View- Website:
- coinbase.com
- Employees:
- 1477
-
Content StrategistCoinbase Apr 2023 - Present- Lead content strategy for product launches and various initiatives, managing both customer-facing Help Center content and internal knowledge base documentation and workflows for customer support agents.- Partnered with Program Managers, Product Design, and Legal to develop content that highlights key product elements and addresses essential customer needs.- Collaborated with the Global Expansion team to launch Help Centers in new international markets, ensuring content met relevant localization requirements. -
Content WriterCoinbase Jan 2022 - Apr 2023- Authored and edited customer-facing Help Center articles, troubleshooting guidance, and product support resources.- Created scripts and visual guides for informational and how-to videos. -
Support Content WriterCoinbase Sep 2021 - Jan 2022- Author, edit, and publish Help Center articles, product pages for cryptocurrency assets, and FAQs- Author scripts and create visual guidance for how-to videos- Audit content for accuracy and quality -
ScreenwriterSabbatical Mar 2020 - Aug 2021- Took time to invest in various writing-related endeavors, with a focus on screenwriting - Author and edit motion-picture screenplays; work with industry consultants to hone my craft; continue education (webinars, podcasts, etc.); read and provide feedback on screenplays; participate in screenwriting group and table reads
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Content Product ManagerExpedia Group Mar 2014 - Feb 2020- Managed customer-facing content and information architecture for multiple brands, overseeing the creation of lodging descriptions and support resources for 1.4 million properties.- Led cross-functional content initiatives, working with Localization, Product and UX Design, and Engineering.- Led the content and web design strategy for the Orbitz Lodging launch, developing the content layout and structure. Designed mock concepts and collaborated with stakeholders to align on key elements and style, guiding the project through approval to launch.- Authored scripts and narrated training videos, and maintained comprehensive documentation for content processes and standards. -
Senior Content EditorExpedia Group Feb 2013 - Mar 2014Virtual- Managed content production across brands, including monthly product launch calendar.- Created and maintained documentation.- Identified and resolved data and template issues that caused inaccurate content on brand websites. -
Content EditorExpedia Group Oct 2009 - Feb 2013Virtual- Authored and edited descriptions and promotions for lodging properties across Expedia’s portfolio, ensuring alignment with brand standards.- Collaborated with suppliers and internal teams to address data issues, enhancing content accuracy and reliability across platforms.- Created and maintained content in Natural Language Generation (NLG) tools, building efficiency and consistency in property descriptions. -
Content EditorExpedia Group Mar 2008 - Oct 2009- Write and edit content for lodging properties (hotels, motels, condos, etc.)- Liaise with suppliers to ensure that their property descriptions reflect accurate data -
Corporate Travel ConsultantAtlas Travel & Technology Group, Inc. Oct 2005 - Jan 2007
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Corporate Air Travel SpecialistAir Fulfillment Services Jun 2004 - Oct 2005Virtual
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Operations ManagerBcd Travel Jun 2001 - Dec 2001Greater Seattle Area -
Assistant Manager, OperationsBcd Travel Jan 1998 - Jun 2001Greater Seattle Area -
Corporate Travel ConsultantBcd Travel Jun 1994 - Jan 1998Greater Seattle Area
David Lundgren Education Details
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Technical Writing And Editing -
President'S Honor Roll
Frequently Asked Questions about David Lundgren
What company does David Lundgren work for?
David Lundgren works for Coinbase
What is David Lundgren's role at the current company?
David Lundgren's current role is Writer/Editor; Content Product Manager; Content Strategy.
What is David Lundgren's email address?
David Lundgren's email address is dl****@****dia.com
What schools did David Lundgren attend?
David Lundgren attended Bellevue College, Community Colleges Of Spokane.
Who are David Lundgren's colleagues?
David Lundgren's colleagues are Claudine Smith, Kyle (Xianjun) Zhu, Shuang Liu, Yehong Wang, Rodney W., Jody Pearson, Rohit Durvasula.
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David Lundgren
United States4gmail.com, gmail.com, sealingtech.org, redseal.co -
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