David Macias Clark Email & Phone Number

Las Vegas, Nevada, United States

Empowering businesses through technology excellence. The mission at Iron Triangle is to drive impactful digital transformation for businesses of all sizes. We specialize in crafting tailored strategies, seamless user experiences, and enduring technological solutions. Our dedication lies in equipping teams with game-changing capabilities, and propelling.

Washington, DC

Played a key role in the development of Experience Cloud portals for a pioneering solar credit offset venture, enhancing customer engagement and digital self-service capabilities. Architected and deployed advanced Salesforce flows to automate and streamline the referral process, enabling existing customers to effortlessly refer friends and family through a.

Seattle, Washington, United States

Collaborated with the Salesforce administrator at Business Impact Northwest to resolve hundreds of overdue Salesforce support requests, addressing critical backlogs caused by IT department turnover. Partnered with organizational leaders to design and implement an agile software development lifecycle, which included organization-wide training and the.

Montgomery, New York, United States

Iron Triangle Technology Consulting partnered with Girl Scouts Heart of the Hudson (GSHH) to enhance Salesforce adoption and usage among their staff. This engagement included virtual one-on-one training for the Data Analyst to strengthen their ability to manage Salesforce data, build meaningful reports, and address pressing reporting needs. ITTC also.

New York, New York, United States

In my role as the Senior Manager of Digital Experience at Project Sunshine, I led the integration and advancement of new and existing technologies across the organization, focusing on digital transformation, knowledge management, and data service optimization to enhance user experiences. Leveraging my expertise in the digital landscape, I drove actionable.

New York, New York, United States

At Girl Scouts of the USA National Office, I played a crucial role in shaping service delivery and knowledge management strategies for all 111 regional councils across the US and overseas, particularly during an organizational restructure. As a key member of the Customer Office, I led efforts to enhance staff skills, transition knowledge from tacit to.

Las Vegas, Nevada

As Chief Operating Officer for the Southern Nevada Chapter of Girl Scouts of the USA, I played a pivotal role in guiding and directing the council’s business operations and technology strategies. My responsibilities spanned data analytics, technology management, customer service, process mapping, project management, and overseeing the world-famous Girl.

Las Vegas, Nevada Area

As a Technical Business Analyst and a key member of the Global Order Fulfillment Business Improvement team, I managed a diverse portfolio of projects.My responsibilities included overseeing a department-wide Salesforce deployment, where I was involved in every stage of the process, from testing and training to support and analytics reporting. I was also.

Reno, Nevada

Served as the manager for a 2500 room resort. Lead a team of over 40 employees through daily hotel operations. Created advanced reporting tools to track employee recognition, employee training, occupancy management, occupancy forecasting, staffing management, and guest resolution management. Assisted the director of hotel operations with managing and.

Reno, Nevada

As a Hotel Shift Supervisor, I led a dynamic team of 20+ in managing daily front desk operations. I collaborated with various departments like PBX, Reservations, and Housekeeping to ensure guest satisfaction. I personally met with VIPs, providing a personalized experience. I also contributed to quality control for a new 600+ room tower construction..

Reno, Nevada Area

As a versatile hospitality professional, I excelled in multiple roles, including Reservations Specialist, PBX Operator, and Front Desk Agent. In my role as a Reservations Specialist, I handled future reservations, consistently meeting booking quotas. As a PBX Operator, I managed overnight communication, demonstrating self-reliance and ensuring emergency.

Reno, Nevada

As a Mac Specialist at Apple, I was involved in the sales and support of Apple products and services. I excelled in meeting strict sales goals and metrics, providing exceptional customer service and product knowledge. Additionally, I contributed to employee engagement as a member of the employee morale team and facilitated the smooth onboarding of new.

High School Diploma

Activities and Societies: National Forensic League, Tigers On-Stage Theater Group

Various Classes, Business And It

Activities and Societies: Phi Beta LambdaI have taken many career development classes in English, Psychology, Economics, Sociology.