Dave Madden Email & Phone Number

Panamá, Panamá, PA

• Building on the QA role:
• Converted manual test cases to an automated Selenium suite
• Deprecated test cases to move from Testrail to Zephyr
• Introductory work on load testing (K6)
• Continued manual efforts to address blind spots and crucial edge cases
• Maintaining the team's goals and backlog to ensure deadlines are met

Panamá, Panamá, PA

• QA and compliance on a cross-functional Scrum team for OneExchange. Further experience in this role includes an introduction to Cypress, Selenium webdriver, the Azure stack, and Defect tracking tools (Sumo.
• Constantly seeking opportunities to improve our quality and testing approach
• Reporting bugs and following them through complete bug cycle
• Arranging test sessions, demos, presentations and training sessions
• Building and cultivating cross-functional relationships with peers in engineering, product and design
• Engaging in functional, exploratory and regression testing

Panamá, Panamá, PA

Product Manager and Scrum Master for QA AuxiliaryMaintain Quality communications from ManagementProduct documentation managementPartnering with Triage and floor managers on escalated matters

Panamá, Panamá, PA

• QA and compliance on a cross-functional Scrum team for OneExchange."OneExchange is a highly efficient mechanism that enables consumers — your employees and retirees — to find and purchase the health benefits that best.
• Constantly seeking opportunities to improve our quality and testing approach
• Reporting bugs and following them through complete bug cycle
• Arranging test sessions, demos, presentations and training sessions
• Building and cultivating cross-functional relationships with peers in engineering, product and design
• Engaging in functional, exploratory and regression testing

Award-winning, international music production, remix work, live audio, mastering studio.I have self-produced and engineered fourteen albums for various record labels (i.e. Ad Noiseam, Cleopatra, Automation Records)Partner with filmmaker Mark Regester Photography as Nowhere Mountainhttps://vimeo.com/markregester/videos

San Jose, CA, US

• Trust Policy Governance and Compliance Specialist (2014 - 2015)Role with Trust Policy to identify 1) what we think is happening 2) what is actually happening 3) what we want to happen with all facets of eBay’s Money.
• Identified loopholes and misses within PayPal claims to eliminate financial pain points.
• Created Online Customer Support messaging to reduce 10K contacts per month.
• Helped create Defect Removal Policy additions that reduced 2mil seller defects.
• Extensive data analysis that lead to an automated batch process to remove defects.North America Prohibited Items Policy Manager (2012 - 2014)Working with eBay’s global regulatory teams, Public Relations and Business.
• Part of a Policy Simplification project that resulted in 64% reduction of redundant policies and increased internal/external transparency.

CD, feature and blog reviews for http://dustedmagazine.tumblr.com/

CD, feature and blog reviews for Urb.com.

San Jose, CA, US

• Created and facilitated global training efforts with local and offshore partners.
• Managed and coached to an escalations DL, thus creating service level shrink.
• Created monthly Accuracy Tests to improve policy knowledge among enforcement groups.
• Fostered relationships between Legal IP leaders and customer-facing teammates.

CD / book / DVD reviews, artist profiles and interviews.

US

Sound designer responsible for six unique games (fighter, 1st person shooter, strategy etc.) on multiple platforms (PS2, PC, GBA, Game Cube, X-Box); composer for high-profile Lego Media project, Barbarian and several GBA titles.