David Maltese Email & Phone Number

Jacksonville, Fl

• Instructor for 10 Lean Awareness Classes (White Belt classes) for 500+ total students per year• Instructor for 10 Green Belt cohorts certifying > 200 Green Belts per year• Coach an average of 40 students through Green Belt Certification per year• Consult on process improvement projects across the organization• Coach Black Belt and Brown Belt candidates through certification• Built and manage relational database to track all components of LCS Program• Built and maintain dashboards and queries using PowerBI for program reporting• Streamlined Work Estimation Request process - $300K cost savings through 3 quarters• Support growth and development of Lean Community

Jacksonville, Florida Area

• Continuous Improvement Lead and core team member for implementation of enterprise-wide knowledge management solution (eGain Knowledge Base)• Continuous Improvement Lead for Enrollment, Membership and Billing domain for the retirement of legacy CRM system (Siebel)• Collected business rules and defined process flows for new enterprise-wide profile, preference, and consent platform• Facilitator for process mapping of current and future state business processes for new payment processing platform

Jacksonville, Florida, United States

• Instructor for Health Care Planning and Project Management Course as part of the Masters in Health Administration Program• Lead 30 students per year through Lean Competency Systems White Belt and Green Belt Certifications• Certified Online Instructor

Jacksonville, Florida Area

• Regional Operations Manager for 12 Business Units (distribution/manufacturing) across Florida and Georgia• Responsible for operations including safety, regional inventory planning, fleet management and logistics• Year over year reduction in OSHA incident rate and auto accident rate • Focus on controlling/reducing operating expenses and increasing net operating profit• 3 consecutive years of NOP growth

Jacksonville, Florida

Manager (August 2014 - December 2015)• Provide Continuous Improvement support and project management for TopBuild and its 190+ locations nationwide• Define departmental strategy in support of annual savings targets• Identify improvement opportunities and calculate financial savings at the local, regional and national level• Serve as subject matter expert for operational processes as well as Oracle ERP system• Lead development of operations focused QlikView applicationsAnalyst (June 2011 - July 2014)• Implement process improvements across Southeast Territory (49 divisions) contributing to company-wide $23M savings• Facilitate Lean Continuous Improvement events including value stream maps, 5-S, and kaizen events• Led Value Stream Mapping of company’s end-to-end business process identifying $14.5M in annual savings opportunity• Develop and present lean continuous improvement training courses for all levels of the organization• Conduct business process analysis and drive solution implementation – projects totaling $7.25M annual savings• Product Owner for organization-wide Business Intelligence solution (Qlikview)

• On-site Trainer during Go-Live Week of Oracle-based ERP system for 17 divisions over 7 month roll out• Trained division employees in all aspects of new ERP system• Troubleshot issues during first week live on system• Provided remote support to divisions following initial week of on-site training

• Full budget and P&L responsibility for branch performing $2.5M in insulation, gutter, and fireplace installations annually• Sales management including lead generation, commission calculation, and customer complaint resolution• Operations management including scheduling and dispatching installers, inventory management and fleet maintenance

Gainesville, Florida Area

• Performed quantitative and qualitative analysis for forensic investigations and data collection• Defined and documented standards for laboratory procedures• Consulted for Medical Examiners, State’s Attorney, and Law Enforcement• Trained new lab assistants in laboratory protocols• Recovered evidence from crime scenes

Master'S Degree, Business Management

M.S. in Management with a Certificate in New Venture Creation through the Center for Entrepreneurship and Innovation

Forensic Anthropology

Activities and Societies: American Academy of Forensic Science

B.A., Anthropology