David Maltese Email & Phone Number

Jacksonville, FL

• Instructor for 10 Lean Awareness Classes (White Belt classes) for 500+ total students per year
• Instructor for 10 Green Belt cohorts certifying > 200 Green Belts per year
• Coach an average of 40 students through Green Belt Certification per year
• Consult on process improvement projects across the organization
• Coach Black Belt and Brown Belt candidates through certification
• Built and manage relational database to track all components of LCS Program

Jacksonville, Florida Area

• Continuous Improvement Lead and core team member for implementation of enterprise-wide knowledge management solution (eGain Knowledge Base)
• Continuous Improvement Lead for Enrollment, Membership and Billing domain for the retirement of legacy CRM system (Siebel)
• Collected business rules and defined process flows for new enterprise-wide profile, preference, and consent platform
• Facilitator for process mapping of current and future state business processes for new payment processing platform

Jacksonville, Florida, United States

• Instructor for Health Care Planning and Project Management Course as part of the Masters in Health Administration Program
• Lead 30 students per year through Lean Competency Systems White Belt and Green Belt Certifications
• Certified Online Instructor

Jacksonville, Florida Area

• Regional Operations Manager for 12 Business Units (distribution/manufacturing) across Florida and Georgia
• Responsible for operations including safety, regional inventory planning, fleet management and logistics
• Year over year reduction in OSHA incident rate and auto accident rate
• Focus on controlling/reducing operating expenses and increasing net operating profit
• 3 consecutive years of NOP growth

Jacksonville, Florida

• Manager (August 2014 - December 2015)
• Provide Continuous Improvement support and project management for TopBuild and its 190+ locations nationwide
• Define departmental strategy in support of annual savings targets
• Identify improvement opportunities and calculate financial savings at the local, regional and national level
• Serve as subject matter expert for operational processes as well as Oracle ERP system
• Lead development of operations focused QlikView applicationsAnalyst (June 2011 - July 2014)

• On-site Trainer during Go-Live Week of Oracle-based ERP system for 17 divisions over 7 month roll out
• Trained division employees in all aspects of new ERP system
• Troubleshot issues during first week live on system
• Provided remote support to divisions following initial week of on-site training

• Full budget and P&L responsibility for branch performing $2.5M in insulation, gutter, and fireplace installations annually
• Sales management including lead generation, commission calculation, and customer complaint resolution
• Operations management including scheduling and dispatching installers, inventory management and fleet maintenance

Gainesville, Florida Area

• Performed quantitative and qualitative analysis for forensic investigations and data collection
• Defined and documented standards for laboratory procedures
• Consulted for Medical Examiners, State’s Attorney, and Law Enforcement
• Trained new lab assistants in laboratory protocols
• Recovered evidence from crime scenes

Master'S Degree, Business Management

M.S. in Management with a Certificate in New Venture Creation through the Center for Entrepreneurship and Innovation

Forensic Anthropology

Activities and Societies: American Academy of Forensic Science

B.A., Anthropology