Evaluate and implement Scrum and Agile-related practices across E-Commerce, Business Intelligence, Engineering, and IT teams. Manage software and web development sprints. Provide regular updates to stakeholders and prioritize goals. Negotiate quarterly roadmap items and define milestones.

Manage international development and QA teams. Participate in creating product requirements and development tasks. Track product usage via analytic data. Mentor project managers and QA team members. Triage tasks and goals for various teams. Provide risk assessment and management. Evaluate and improve development processes.

Managed engineering projects across multiple platforms. Scheduled and conducted production update meetings with both internal and external teams. Created, evaluated, and modified workflow and processes. Coordinated projects between platform engineering, game developers, technical publication, and quality assurance. Provided risk assessment and risk management. Conducted triage meetings and assisted in defect resolution.

Provide project management for web-based and UltraViolet-based projects. Conduct meetings with clients, dev teams, and internal engineers. Provide budget estimation, create and revise test scripts. Supervise test teams, and assist in resolution of reported defects.

Created and implemented new testing policies and procedures for network application on various devices including BD players, Android, and iOS devices. Anticipated and managed personnel and hardware resources. Drafted and implemented test plans, provided milestone approval, managed version releases to clients, and coordinated functionality and compatibility testing. Managed and supervised projects’ QA cycles from prototype to completion.

Created the QA department. Interviewed and trained new QA personnel. Implemented QA policies and procedures such as milestone delivery acceptance, database work-flow, silver-master checks, and console manufacturer’s standard testing. Coordinate and draft contracts with external resources such as temp agencies and compatibility labs to support departmental needs for staffing and additional testing. Provide detailed daily and weekly progress reports, and manage bug databases. Managed and supervised QA and Customer Support departments.

Created and implemented 2K Games’ first console network testing structure and PC/network testing lab. Drafted 2K Games’ PC code release and silver mastering procedures. Responsibilities included leading, managing, and supervising the QA test team throughout a project’s testing cycle. Created and implemented test plans on both PC and console titles. Coordinated resources between production and QA. Created and managed bug databases on FileMaker Pro, BugZilla, and Mantis

Providing supervision of test teams, estimating man-hour budget and coordinate resources with other test teams to ensure the title ships within budget and on-time.