Managed international demand for the Canadian factory accountable for delivery and total inventory through the entire supply chain.Developed international forecast for factory produced products resulting in 98.5% plus on time delivery.Managed International Customer Service Department resulting in near zero past due orders.Led, developed and implemented factory production plan and line rates driving achievable factory plans and budgets.Managed North American Finished Goods Inventory and factory inventory plan resulting in better than plan results for the last 5 years.Delivery Leader accountable for On Time Delivery to Customer Request (OTTR) and revenue objectives. Improved delivery from 94% to 98% while reducing lead-time by 50%.Site surveillance team leader during union contract negotiations, identifying, reporting and presenting critical issues to contract negation team. Member of the strike contingency team. Planned and executed contingency plans ensuring customer delivery during any possible labour disruptions.

Managed cross functional team responsible for production lines, shipping and receiving. Directly managed up to 70 unionized employees (CAW) accountable for safety, output, quality and cost.Conducted daily shop floor meetings discussing current issues, assigning actions, managing constraints and measuring team performance. Allowed production teams to ensure customer requirements were met or exceeded. Exceeded previous safety records resulting in over 5 years without a lost time accident in the Shipping and Receiving Department.Developed and implemented new shipping processes reducing shipping errors by 80%.Planned and implemented a work team rotation process resulting in a self directed work team rotation improving the work place environment and reducing repetitive strain injures.

Led the designing, testing, training and installation of Oracle Order Management system resulting in the on time, on plan, on budget implementation of Oracle Order Management and Shipping.

Key member of the local site implementation team working with a North American central team and IT, ensuring new processes met and exceeded site and customer requirements.