Sr Pm
Project ended early due to Flagstar sale of the MyLoans division.Sr PM for a $3.2MM websites and mobile app multi-year program to support 1.3M active customer loans in addition to supporting the registration and setup of new customers.• Tightly coupled to customer support teams utilizing Salesforce.• Designed to support users with multiple loans from multiple partner institutions supported by Flagstar’s customer service center.• Backend changes to support new data requirements focused on simplifying the user experience.• An agile hybrid approach was used, supporting both team activities and vendor contracting.