David Morris Email & Phone Number

Chandler'S Ford, Gb

Swinton, Manchester, Gb

Recruited to deliver fast paced turnaround of under performing Operational function, of circa 350 colleagues, due to post COVID challenges. Successfully stabilised and the drove positive change for Moorepay’s customer base through process and system improvements combined with enhanced colleague onboarding and development actions. Resulted in significant profitability growth over 2 year period and improved customer and colleague engagement metrics.

Swinton, Manchester, Gb

Winchester, Hampshire, Gb

Leadership of over 250 colleagues, and one of three senior roles responsible for the performance of the M2M Business Unit generating £65m revenue and £22m EBITDA. Achieved customer SLAs, exceeded financial targets and improved customer and colleague engagement scores for three years in succession.

Winchester, Hampshire, Gb

Accountable for the design, build and operation of the new M2M services. Turned contractual obligations into a strategy and then through to execution to set up the first dedicated Smart Metering network in the country. Expanded scope of services to include IOT and Water Metering.

London, Gb

Asked to set up a global service capability to ensure consistent and high-quality delivery for Vodafone’s largest 500 multi-national customers. Responsibilities grew to encompass activities across the entire customer lifecycle including product development, managed service sales, customer implementations, project and programme management, in-life support and customer billing.

London, Gb

Recruited and led 17 Global and Local Service Managers, with the responsibility for selling, implementing and operating Managed Service contracts for 73 multi-national customers based in the Americas and Asia regions. This team was spread across four continents with colleagues in the UK, USA, Australia, New Zealand and India.

London, Gb

Member of the Senior Management team, responsible for this Global division’s strategy and execution. Managed direct reports, project resources, departmental budgets, roadmaps and extended ‘virtual teams’

London, Gb

Focused on laptop connectivity to take advantage of the roll out of 3G networks.Delivered 3G data card connectivity to over 10 countries.Led the development of the first 3G / Wifi counters.

London, Gb