Driving continuous process improvement efforts for Healthcare Vertical

Was panning for consulting engagements and worked with Sheet metal suppliers to improve their processes

Driving Operational excellence by leading, coaching and mentoring High priority business projects.•Responsible for driving the Top priority and complex projects at enterprise level by using the six sigma methodology DMADV/DMAIC•Closely partner with the Functional leaders of Admin, IT and Procurement Services to ensure delivery of a large portfolio of their delivery projects and strategic process improvement projects on time, with accuracy and completeness•Lead transformational change and work on identifying systematic improvement opportunities across the Business Management Support Unit projects •Plan and successfully execute projects to meet goals and support strategic priorities, delivering recommended improvements with supporting business rationale•Lead, coach, train and mentor Admin, IT and Procurement (AIP) Project teams in the use of project management and lean sigma tools and processes; serving as a change agent assisting in solving high level and / or complex problems•Lead cross functional teams that gather information to evaluate current work processes and identify improvement strategies. Process mapping, RACI, root cause analysis and benchmarking of processes•Continuous improvement focus by regular review of performance against targets to achieve Savings goal of (for Admin, IT, Procurement and Travel) to be delivered•Seek, share, and institutionalize best practices and promote industry standards and the use of the latest/most effective methodologies for cost measurement and productivity•Publish of the executive dashboards for the AIP group, Quarterly Business reviews and monthly dashboards•Conduct I-Sat survey annually and drive improvements based on the feedback•Setting and tracking of goals and objectives for the AIP organization and ensure alignment with projects•Training to employees on Lean, Six Sigma, BPMS, Basic Quality tools Received Management award for “Can do Attitude” in 2012

Led the HRMS project, Facilitated in Analayzing the Wave -1 and Wave -2 HRO services project implementation. Helped the team in the smooth implementation of Wave -3.Facilitated in the formation of the SEPG team and virtual SQA team. Implemented the software development and testing projects's Audit process and their execution. Revival of Service Line War meeting, Structured the Risk Assessment framework, Risk identification and mitigation of all projects. Set up the Quality and productivity goal for each engagement.

Led high impact Black Belt Projects, Coached and mentoring of GB/BB Projects. Drove Process Improvement Initiatives. Facilitated Internal Process Audits. Upstream & Downstream process mapping, Metric Certification. GB/Lean Six Sigma Training. Facilitated in the renewel process of SOW/SLAs.

Drove the process Improvements, trained resources on Green Belt Program, BPMS, CAP, Internal Process Audit, BCP, Minitab & other quality related training. Ensured the Business Continuity by maintaining process criticality metrics and Business Impact analysis. Ensured the process health by conducting process audits as per ISO 9001 Practices. Measured the voice of customer and drove the projects on pain areas. Facilitated service level agreement (SLA) and renewal of statement of work (SOW) with Clients. Implemented Global Business Quality Councils to review the executive dashboard. Successfully mentored >10 BB Black Belt projects & >20 Green Belt Projects. Successfully drove the Innovation Fair in 2008 which brought the lots of ideas in terms of improving efficiency & Quality Improvement.

Drove the process improvement projects, Trained >175 employees in the company as Green Belt.Successfully mentored Green Belt Projects. Design & Implemented the Process capability score card to measure the process capability of the processes as well as overall Business. Introduced Six Sigma awareness to the entire organization through web based training program. Worked on Globalization project & saved 10% man power from the same.

Responsible for Six Sigma Drive & Implementation.Trained the employees on Six Sigma Tool applications. Mentored Project Improvement projects. Worked on Cost productivity projects Facilitated in TPM compliance activities.

Responsible for overall EOU plant quality, monitoring plant yield, scrap, QMS, IQC, process quality, process FMEA, gauge R&R, QFD, CTQ Flow down etc. Responsible for the quality system compliance ISO9001:2000 and UL audits. Responsible for customer dashboard, DFSS scorecard.Worked with suppliers to improve their processes. Implemented the Direct on Line (DOL) system and made 40% of suppliers as DOL. Systemized the new sample/supplier development according to the PPAP requirement. Improved the Process capability from 2.5 Zst to 4.5 Zst By Implementing SQMS. Worked with Suppliers in their ISO9001:2000 certification.Worked with OEM’s Customer Like LG, Carrier India, and AHAL etc. and improved the Customer satisfaction level improved from 50% to 85%. Customer PPM reduced from 45000 to < 500PPM. Responsible for UL, SASO, CSA and ISO audits etc. Improved the First Pass yield of assy.line Improved From 90% to 98%. Reduced the Field Failure PPM from 10000 to 2500 PPM. Completed 10 Leap Team Projects & reduced the scrap in winding & assy. Line.Certified Green Belt & 20Lacs saved by Indenise Automatic No load tester. Worked on Process FMEA, CTQ flow down, Gauge R &R Process capability of CTQ’s.Worked on Inprocess Quality, Process capability of all critical operation like winding, motor assy. etc. Used the Six Sigma DMAIC methodology in Improving the First pass yield. WI/EI & control Plan Training conducted for the operators & group leaders. Implemented the Dashbaord Daily PPM/FPY Monitoring. Implemented the CAPA process to improve the PPM. Daily Non conforming material review (NCMR)& feedback to concerned shop. MIS report of FPY/Scrap/RTY/ Rejection PPM/Pareto. Daily quality audit of the all the key operations. Responsible for other audits like SASO, UL, CSA, ISO etc.