Responsible for devising and executing the company's Salesforce platform strategy and initiatives. Lead a team of management and engineers to implement enterprise-class systems on the Salesforce platform. Additionally, responsible for the telephony team and systems used by the company's sales and operations teams.Highlights:Rebuilt the engineering team, replacing underperforming staff with high-performing individuals, resulting in increased throughput and reduced errors.Reduced contractor expenses by over 50% while enhancing skills, execution, and delivery of the engineering team. Rebuilt the team with high-quality engineers and leaders.Collaborated with the CFO to renegotiate the Salesforce contract, significantly improving the company's financial model while maintaining a strong relationship with Salesforce.Oversaw the transition of telephony platforms from In Contact to Vonage, considered one of the company's most successful conversions.Transitioned the team from an ineffective version of Agile Scrum to an efficient Agile Kanban SDLC.Redesigned the release and deployment process, leading to higher software release reliability and reduced post-deployment issues and rollbacks.Assumed responsibility for the Telephony engineering team and oversaw the implementation of the Vonage platform.Appointed on the Salesforce Advisory Council to meet with executives from Salesforce and other Fortune 500 companies to discuss and direct Salesforce services from a customer perspective. The feedback had direct influence on the Salesforce services roadmap.Oversaw the successful organization consolidation initiative which combined six separate Salesforce organizations into one.Instituted a culture of excellence and accountability.

Leadership position guiding the best-in-class transformation of all digital tools for the North American lighting market for Signify (Philips Lighting, GenLyte, Cooper Lighting Systems). Signify is the global leader in lighting with brands the include Philips, Philips Hue, Interact, LedaLight, Lumec and many others. Highlights:Worked closely with the staff and IT department to implement Scaled Agile principles and best practices. Oversaw the organization’s first PI planning event, and subsequent events.Used expert level knowledge and experience to guide and influence many different teams both in my direct control and external.

Regional CIO responsible for technology management and software engineering for the retail distribution arm of Transamerica, overseeing multiple companies, including World Financial Group, World Financial Group of Canada, Transamerica Agency Network, Transamerica Financial Advisors, and Transamerica Life Distributors.Highlights:Directly managed the technology leadership team, including Engineering, QA, DBAs, Desktop, and Telephony.Oversaw all enterprise application development and software engineering for four distribution companies, serving over 70,000 financial advisors.Managed all CRM development activity for the Individual Solutions division, the largest division in the US and Canada, with the largest Salesforce footprint among Aegon companies globally.Managed vendors and contracts, negotiated best terms leveraging our size and volume to ensure the lowest costs.Thrived in a highly regulated industry, worked directly with Sarbanes-Oxley, PCI, HIPPA and other governing entities and rules and was able to stay highly productive and compliant.Developed and managed a robust global offshore engineering division, lowering overall costs while managing risks by keeping full time engineers engaged in all activities.Implemented one of the first eSignature systems across all companies in the corporation, overcoming early technical challenges and developing this into a core business practice.Worked with global CTO to develop and implement best practices across all teams. Directly responsible for multiple process improvements spanning Staff size approximately 45 full time employees and 20-40 contractors depending on project load.Implemented DevOps processes across the SDLC operational flow.Actively developed the next level of leadership, identifying and growing the best skills in people as they grew in their careers.

Oversight leader of multiple software development teams with an emphasis on enterprise class distributed software. The teams include developers, DBAs, web designers, QA, and BA personnel.Managed and led all software development in the Life & Protection Division, the largest division of Transamerica.Direct reports were technology leaders across the US and Canada. Approximately 60 full time employees and 20-25 contractors. Teams responsible for software development for multiple companies including World Financial Group, Transamerica Financial Advisors, Transamerica Affinity Groups, Transamerica Premier Life Insurance, and Stonebridge Life.Oversaw the transition from Waterfall SDLC to Agile/SCRUM. Large complex project involving training, coaching, pilot groups and obtaining buy in from the business leaders.Led budget control and cost savings analysis across teams/cities.Served on multiple project steering committees providing oversight and leadership to ensure that the projects are completed on time and on budget. Interfaced with corporate leadership.Consulted on evaluating vendors and other large expenditures. Direct experience working with offshore partners in India.Partnered with the business to utilize the best technologies available to achieve the company's goals and objectives.In addition to the software development groups, oversaw the support teams for internal IVR and phone systems. Teams also responsible for development of internal web-based call center applications.

Responsible for the management of application development teams, including resources both local to Atlanta and at other Transamerica companies in the US including Florida and California. Worked directly with business units to implement business and marketing strategies. Served as technical consultant to development team. Investigated and introduced new technologies to the business units. Worked with company executives to ensure company objectives were being met. Oversaw development activities to ensure consistent and quality code was produced.Implemented coding standards and complete SDLC process. Implemented code design meetings, including code reviews, quality assurance reviews, and developer performance plans.Served on SDLC committee to oversee and strengthen SDLC processes and efficiencies.Maintained 99% up time for suite of data driven web applications for past 7 years.Molded a diverse group of developers and designer into a cohesive team that consistently produced high quality software that meets the needs of the business.Managed team of developers that created, enhanced, and maintained a suite of enterprise-class data driven web applications running on Microsoft architecture (IIS, SQL Server 2008, ASP.NET). The applications runs on a load balanced web cluster and processes over 51,000,000 hits per month.Officially recognized by the business for providing outstanding support and delivery of business objectives.