Dave Newsom's Location
Nashville Metropolitan Area, United States
Dave Newsom's Contact Details
Dave Newsom work email
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About Dave Newsom
Executive Director with 30+ years of consistent and successful delivery across a wide range of IT technologies and facilities initiatives. Expert at driving transformational change and process excellence within organizations and infrastructure platforms. Successful in the delivery of global teams-based standardized solutions and operational support programs. Hands on experience in a variety of roles including end user transformation, support, infrastructure services, data center design, buildout operations, to include business continuity and disaster recovery programs.Areas of Expertise:• Strategic Planning
Dave Newsom's Current Company Details
Business Continuity, End User Services & Data Center Infrastructure Executive
Dave Newsom Work Experience Details
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Vp-Global Operations & Quality AssuranceSitehands Feb 2020 - Dec 2020Charlotte, North Carolina, United StatesExecutive leader accountable for the delivery of global service operations, facilities mgmt., service delivery, provider and global PMO project activities. Managed all incident related support activities covering both facilities and IT events to include root cause improvement efforts. Daily scrum to include leading/lagging indicators and automated dashboards assist in the proactive identification of cost analysis, issues across all sites and IT technologies. Lead real-estate lease and office transformation efforts. Included change control, quality assurance and firm wide platform relationship management. Implemented Office Incident Mgmt. program and managed all events/remediation and improvements accordingly. Coordinated office change, maintenance and events to include budgeting, negations and terms mgmt. support. -
Executive Director - Global Data Center Engineering & Site Technology Operations LeadMsci Inc. May 2015 - Nov 2019NycExecutive Director, Global Data Center & End User Engineering Services Executive leader for global data center and end user services programs. Includes global strategy, budgeting, refresh buildouts for data centers and enhanced operational support teams. Program includes WIN10, non-core application rationalization and onboarding of Office 365 exchange, OneDrive and supporting platforms.Accountable for ‘Office of the Future’ transformation efforts within office facilities to align with modernization and adoption of user persona and collaboration needs. End user portfolio Includes refresh of audio visual, print and end user devices and hardware life cycle requirements. Global standardizing of service desk and field services support efforts underway to increase user productivity, collaboration and delivery of end user services.Role includes critical systems program management to include data center and office related technologies and supporting electrical, mechanical and fire suppression platforms. Incident and event management related to these platforms is also provided for with 24/7 support. Integration to facilities and IT related BCP programs has been included to cover testing and actual event management. -
Executive DirectorUbs Aug 2013 - Apr 2015Greater Nashville Area, TnIT – Executive Director for Global Data Center & System Recovery ServicesExecutive leader responsible for the operations of UBS data centers and critical equipment facilities worldwide. Capacity management, forecasting, governance, operational effectiveness and process clarities have been built-into the program. Accountable for system recovery plans and the recovery testing required supporting Tier I regional recovery and restoration efforts. Responsibilities included monthly tape reconciliation of 2M+ units, incident mgmt. of mission critical facilities, recovery & restoration efforts. Managing global outsource partnership for L1 technical workforce, hardware introduction, inventory, EOL refresh deployments, associated decommissioning and e-waste programs. Accountable for all data center Regulatory and Auditor related engagements. -
It - Sr. Director Of Global Data Center Operations & Incident SupportAsurion Feb 2008 - Sep 2013Greater Nashville Area, TnIT – Sr. Director of Global Data Center & Corporate Incident Management ServicesAccountable for the design, build and run of the NEWAsurion data center portfolio. Included design and build standards and operating guidelines in order to standardize global design, builds and operations.Implemented enterprise wide business continuity and disaster recovery programs to include the global incident management operations center. Program champion for the design and retrofit of 2 Tier III production data centers, with zero downtime and numerous remediation and expansion projects. Responsible for the oversight of ~$42M CapEx & ~$20M OpEx funding. Remidiation resulted in 5+ years of 100% uptime. -
Professional Services - Principle Security/Bcdr ConsultantAlcatel-Lucent Aug 2004 - Feb 2008Tampa/St. Petersburg, Florida AreaProgram lead for the delivery and implementation of the Alcatel-Lucent Global BC/DR programs. Program included project management, internal and external team orientations/training, deployment of global consulting tools and methodologies, site/business risk assessments, business impact analysis; response and recovery planning, exercise design, execution and event management. Customer base included: Bell Canada, Smitcoms, Sprint, Nextel, Bahamas Telecom, Atlanta Public Schools and others. -
District ManagerAt&T Jan 2000 - Jan 2004Tampa/St. Petersburg, Florida AreaGlobal Business Recovery Program OfficeResponsible for the BC/DR management of AT&T International Network locations providing for the management of planners, risk/impact assessments, disaster response/recovery/restoration plans, and event logistical support. Accountable for BCDR tools, standards, and global team mentorship programs. Staff & Operations: 43 site teams, 18 critical recovery planners/teams, 5 regional customer and executive management teams, supporting 45 locations globally. -
District ManagerAt&T Jan 1998 - Jan 2000Miami/Fort Lauderdale AreaGCSC OperationsAccountable for the network management data center design, construction and budgeting, resulting in a positive EBIT within the 1st year of operations. Responsibilities included operations, financials, billing, staffing, and Customer relations. In 2000, I managed the merger of the GCSC into IBM's AGNS center. Directed all disaster response & recovery activities for the Region (14 Countries & 19 sites), to include implementation, exercises, certification, and event management. Also performed as the Kodak, Honeywell, and HP Customer advocate.
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Senior Technical Staff Member - Disaster Planning SpecialistAt&T Jan 1996 - Jan 1998Orlando, Florida AreaConstructed the AT&T Incident Management Operations Center and documented DR planning standards & templates (provided event management for all US/International DR events). Developed and implemented the AT&T Corporate Support Team consisting of 17 corporate disciplines providing Global event management/support.
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Principle Technical Staff MemberAt&T Jan 1990 - Jan 1996Jacksonville, Florida AreaData Center, Business Continuity & Security ManagerResponsible for the development, implementation and exercising of 11 site business recovery platforms. Responsibilities included - assessment, design, planning, exercises for mainframe, mid-range, work center, statement printing, and bill processing centers. Environmental Health & Safety, Security and Information Protection programs were included.Business Continuity CoordinatorEffectively lead the development and implementation of the UCS Crisis Management Team, to include all aspects of impact assessments, strategy design, planning, exercises, and event management for business critical functions. Developed recovery plans for ILC (Banking), Data Centers (Mainframes), Statement Printing and Remittance Processing.Data Center Operations ManagerResponsibilities included UCS Data center design, operations, and implementation of computer-based platforms, automated monitoring systems, operational procedures, employee staffing, development, scheduling, and systems administration. Coordinated all scheduled outages and change control notification. Developed and implemented disaster recovery processes for telecommunications platforms. Supported WAN/LAN, SUN-UWIN, 3B2, and COMPULERT platforms.
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Business Automation Platform ManagerAt&T Jan 1984 - Jan 1990Greater Atlanta AreaResponsibilities included management and implementation of large-scale internal office IT platforms. Train and supervise staff in project management and implementation responsibilities for national deployments. Platforms included - UNIX-based 3B2 processors, multi-node Datakit-ISN, LAN/WAN, PC's and synchronous controllers.AT&T Network Operations
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Staff SergeantUnited States Air Force Jan 1979 - Jan 1984Avionics Electro-Optical Sensor Specialist. Aircraft Avionics Staff Sergeant supporting F4, TR1, U2 and SR71’s. Global deployments in support of avionics and sorties. Secret security clearance held during 1979-1986 and background investigation cleared for top secret in 2008.
Dave Newsom Skills
Disaster Recovery
Data Center
Vendor Management
Program Management
Management
Business Continuity
Telecommunications
Leadership
Project Management
Security
Integration
It Management
Itil
Incident Management
System Administration
Professional Services
Project Planning
Pmo
Managed Services
Dave Newsom Education Details
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Electrical Engineering Technologies/Technicians
Frequently Asked Questions about Dave Newsom
What is Dave Newsom's role at the current company?
Dave Newsom's current role is Business Continuity, End User Services & Data Center Infrastructure Executive.
What is Dave Newsom's email address?
Dave Newsom's email address is da****@****sci.com
What is Dave Newsom's direct phone number?
Dave Newsom's direct phone number is +161533*****
What schools did Dave Newsom attend?
Dave Newsom attended Florida State College--Jacksonville, Yuba College.
What skills is Dave Newsom known for?
Dave Newsom has skills like Disaster Recovery, Data Center, Vendor Management, Program Management, Management, Business Continuity, Telecommunications, Leadership, Project Management, Security, Integration, It Management.
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