David Oliver, Itil, Aage Email & Phone Number

Austin, TX, US

• Experienced professional responsible for ensuring the proper functionality and secure operation of all voting machines, ballot scanners, electronic pollbooks, and related equipment for Travis County elections. Expert.
• Diagnosed and repaired malfunctioning voting equipment, collaborating with vendors when needed
• Transported, staged, and assisted with setup/operation of machines at polling locations
• Delivered technical support and resolved equipment failures in real-time on election days
• Maintained detailed records on service activities, issues encountered, and repairs conducted
• Trained poll workers on proper equipment use, troubleshooting, and preventative maintenance

Mentored aspiring actors: Guided them in character development, voice modulation, and stage presence.Conducted workshops: Covered improvisation, scene study, and audition techniques.Developed marketing strategies: Crafted compelling narratives to boost audience engagement and ticket sales.Assisted in script selection: Curated season lineups for successful.

Led cross-functional teams: Orchestrated successful project lifecycles, from inception to delivery.Requirements analysis: Collaborated with stakeholders to define project scope, objectives, and deliverables.Project planning and scheduling: Developed detailed project plans, allocated resources, and set milestones.Risk management: Identified and mitigated.

Austin, TX, US

As a Launch Specialist I at Keller Williams, I excel in coordinating and managing the launch and ongoing maintenance of various programs within the MAPS Operations Team. My key responsibilities include:Program Management: Assisting in the seamless launch and efficient management of Group, Affiliate, and BOLD Programs.Affiliate Engagement: Collaborating.

Richmond, California, US

Communicated with customers as well as internal and external stakeholders and assisted with managing activities across multiple departments and functions to drive projects to completionServed as the single point of contact for customers during the construction and installation lifecycles.Managed customers’ expectations of project deliverables and timelines.

Gathered and organized supplementary material to support structured lessons.Assists in general instruction of elections curriculum and training materials.Lead small groups of election officials and workers in training.Performed continuous evaluations of content and plans enhancingdelivery and improving effectiveness.Served as an Election Equipment Tech.

Union, NJ, US

Responsible for assisting Global Voice Services (GVS) and the Global Services Service Desk with a wide variety of questions and reporting. Prepared financial and capacity planning reports for offices across the United States. Facilitation of weekly inter-departmental meetings between IT and Facilities departments. Worked with major international.

Washington, District Of Columbia, US

Prepared source data for computer entry by compiling and sorting information; establishing entry priorities.Processed customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.Entered customer and account data by.

Stamford, CT, US

• Handled inbound disconnect/downgrade calls from existing customers.
• Responsible for skillfully retaining customers through positive customer relationship building.
• Diffused irate customer situation by utilizing strong listening skills and probing techniques.
• Identified reason(s) for disconnect and overcome objections in an effort to retain the customer.
• Saved and re-sold the value of telecommunication products and services by properly aligning their features, benefits, and price with the needs of our customers.
• Adhered to productivity metrics to ensure all calls are handled in a timely and efficient manner.

Union, NJ, US

Responsible for assisting Global Voice Services (GVS) and the Global Services Service Desk with a wide variety of questions and reporting. Prepared financial and capacity planning reports for offices across the United States. Facilitation of weekly inter-departmental meetings between IT and Facilities departments. Worked with major international.

Austin, TX, US

Responsible for assisting university employees, students, and faculty with a wide variety of questions and problems regarding software, hardware, desktop, network, and systems supported by a school, college, or VP unit. Areas of concentration include Electronic Identity Management, ID Center coordination and web accessibility. Results:-->Coordinated the.

Bentonville, Arkansas, US

Participated in various incentive programs and contests designed to support achievement of production and membership goals. Worked in all facets of the store management - inventory stocking, loss control, cashier and food prep.Results:Consistently met and exceeded department expectations for productivity and accuracy levels. Received company Employee.

Austin, TX, US

Performed highly advanced technical and consultative work including planning, developing, and implementing agency accessibility for EIR program  Oversaw agency accessibility projects for cross-functional systems & other state entities. Coordinated project implementation of accessibility initiatives at HHSC agencies.  Analyzed Web sites, documents, and.

Austin, TX, US

 Responsible for supervision of technical staff PeopleSoft/HHAS Business Area/Technical Liason (HR & Accounting)Project Manager: Established PM office (templates, standards & documents) SSD Learning Management System Registrar Conversion  Electronic 4297  Facilities Management Database  Legacy Employee Number Administration (LENA)  DHS Online.

Round ROCK, Texas, US

Responsible for supervision of technical staffPeopleSoft/HHAS Business Area Technical Liason (HR & Accounting)

 Managed security functions for Fiscal Management Services.  Developed and implemented Fiscal Management security-related policies, procedures, and standards.  Provide technical support for all of Fiscal Management Services.  Support and maintain two in-house applications for Accounts Receivables (using Powerbuilder 6.x).  Administrator for an NT 4.0.

US

Responsible for the daily operations and repair of the computer hardware and software at a non-profit organization in Austin and each of the satellite offices around the country and Puerto Rico. Responsible for the maintenance of a 40 station Microsoft NT 4.0 network. Assistant in technological business decisions for entire organization. Hardware mechanic.

Responsible for the daily operations and underwriting of an independent insurance agency in Austin and each of the seven satellite offices around the state. Responsible for the maintenance of the office equipment, as well as a 16 station Novell network. Hardware mechanic for all PCs, laptops, and printers in each of the offices around the state of Texas..

B.F.A, Theater Production

Religious Studies And Business Psychology