Dave Oliver Email & Phone Number

Denver, Co, Us

Denver, Co, Us

Minnetonka, Minnesota, Us

Key Accountabilities:• Leading a team of experienced sales operations analysts responsible for the management of the customer lifecycle from inbound lead to invoicing• Sales forecasting, quota management, commissions, and all reporting and analytics for Sales Management and C-Suite leadership• Overall management of the Sales Department’s tech stack including Salesforce, Zoominfo, & Insight SquaredKey Achievements:• Managed the on-boarding and training of 3 new sales teams after acquisitions.• Set-up and administered quota management and forecasting in Salesforce• Identified and implemented cost-saving initiatives via workflow improvements and technology implementations

Philadelphia, Pa, Us

Key Accountabilities:● Responsible for providing leadership to 3 direct reports and 50 total personnel across 47 markets● Relied upon to ensure reliable system performance as sole Salesforce Administrator for the organization● Champions strategic initiatives aimed at enriching Sales Operations with advancements in technical tools and applications● Skillfully manages technology deployments without interruption to business; facilitates detailed training of new technologies and/or system updatesKey Accomplishments:● Successfully managed Salesforce integrations with Brainshark, Pardot, Summit (custom schedule and quote building tool), and beta-tested Lattice for Salesforce● Transitioned to Salesforce Lightning● Catalyst to increasing Entercom’s Salesforce adoption from 50% to 90% between 2018 and 2019● Outcomes of contributions as Director of Sales Administration resulted promotion to Senior Director of Sales Administration

Key Accountabilities:● Responsible for spearheading Salesforce.com administration to enable efficient, data-driven sales operations● Relied upon to manage all reporting and analytics for Sales Management, C-Suite leadership, and Board.Key Accomplishments:● Led transition from MS Dynamics to Salesforce; implemented SFDC Service for Customer Service and Support● Skillfully built and implemented IT Support into Service Cloud and connecting Jira/Confluence for Tier 2 and Tier 3 technical support; built partner portals for suppliers to work within Salesforce instance

Maitland, Florida, Us

Key Accountabilities:● Responsible for providing leadership to 2 admissions teams comprised of 7 total direct reports ● Relied upon to orchestrate student recruiting efforts for 2 of Deltak’s higher education partnershipsKey Accomplishments:● Excelled managing 1 admission team and was given a 2nd to manage, which then grew YOY sales by 15%

Clearwater, Fl, Us

Key Accountabilities:● Responsible for leadership of 6 direct reports while managing a book of business as an individual contributor ● Relied upon to lead sales organization analysis and define best practices for remote office locationKey Accomplishments:● Spearheaded “right-sizing” of team; delivered layoff messaging as strategic initiatives shifted to office closure

Key Accountabilities:● Responsible for providing leadership 25+ total personnel; included staffing, training and performance evaluation● Relied upon to accurate collect, analyze and report KPI data to C-Suite personnel to educate strategic decisionsKey Accomplishments:● Transformed sales operations with new strategic plan that grew student recruitment 437% within the 1st year ● Secured and managed national partnerships with Judi's House, Adventures in Travel Expo and Dynamy Gap Year● Cultivated thriving career from the ground up; promoted from Advisor to Supervisor to National Director

Responsible for new business development and sales through relationship building and prospecting in the local telecommunications contractor market in the Denver Metro area. - Exceeded sales goals by an average 10% to 15% per month, and was responsible for negotiating and receiving K & M's largest contract to date, all of the telecom needs for the new Denver Convention Center, worth $1.5 million.- Other key clients included DIA, Adams County 12 School District, the Federal Center, and the City and County of Denver.

Responsible for building an entirely new sales channel for Praxon, a start-up manufacturer of "next generation" phone systems, for most of the Western U.S. and Canada. - Developed key relationships with local contractors to sell and service our product. Performed joint end-user presentations and follow-ups to ensure quality and long term relationship building with key accounts. - Exceeded monthly goals within 6 months by building one of the largest network of re-sellers and end-user clients.

St. Louis, Missouri, Us

- Account manager for Graybar’s largest customer, Qwest (formerly known as US WEST). Responsible for acquiring yearly RFP’s through relationship building at the VP and Director level at Qwest and Graybar, the nation’s largest telecom and electrical distributor. Through continued relationship building, business development and stellar performance we achieved exponential growth with the Qwest account.- Responsible for the assembly and distribution of all of Qwest’s Mega-Bit Services nationwide, most notably their DSL, Frame Relay, and ATM services. Coordinated all activities and communication between Qwest (including engineers, project managers, and procurement department), dozens of manufacturers, sub-contractor assembly companies, and installers, to ensure quality of product and to meet strict installation deadlines.- Through this “rack and stack” program Qwest was able to deliver services in an average of 2 weeks after purchase order released, saving 12 to 15 - Managed support team of 5 customer service reps, their supervisor, and 100,000 square foot warehouse with an average inventory worth $10 to $20 million.- Total sales revenue for 1999 = $108 million, exceeding goal by $38 million.

St. Louis, Missouri, Us

Responsible for all inside sales/customer service duties for the Qwest account including order entry, claims resolution, internal/external audits, and inventory purchasing.- Worked with Account Manager to ensure all project management operations were running - Performed site visits with management to ensure quality control at subcontractor locations, and relied heavily upon for all duties necessary to meet tight budgets and strict product delivery timelines.- Total sales revenue 1996 = $35 million, 1997 = $50 million, and 1998 = $65 million, exceeding yearly goals by average of 10% to 15%.

Worked an average of 100+ hours per week while on a fire.

- Taught high school English and elementary PE at private school in Amman, Jordan.