Director Global Quality
CurrentDirect global quality operations for assembly and distribution locations across North America, China, Australia, Mexico and Europe, supporting the immediate needs of engineers and organizations for wired and wireless connectivity products across the globe. • Combined 10 separate business organizations under one corporate quality system. Effort included leading teams that evaluated, purchased and implemented 3rd party document control, learning management and calibration software systems. Spearheaded effort to register North American locations under one corporate ISO 9001:2015 certification.• Designed and implemented corporate level quality metrics reporting process.• Led efforts to author and implement corporate quality management system documents and procedures, eliminating all procedures tied to previously separate systems and processes.• Focused improvement efforts resulting in 50+% reduction in customer returns caused by organization errors.• Directed establishment and implementation of corporate EHS program supporting domestic and offshore locations.