Dave Pickens Email & Phone Number

Greater Chicago Area

https://www.westmonroepartners.com/press-releases/west-monroe-acquires-pace-harmon

Indianapolis, Indiana Area

Infrastructure and architecture analysis in support of IT Outsourcing Advisory and Technology Sourcing projects at Pace Harmon. Specializing in virtualization and cloud computing.

Indianapolis - Chicago - Phoenix

Simplifying IT through the adoption of converged and hyper-converged technologies. This, in turn, allows organizations to better align their resources (time, money, people) on higher value things such as security, increasing revenue or improving efficiency.

Indianapolis, Indiana Area

• Pre-sales technical support covering Indiana and surrounding area including Louisville, Lexington, Cincinnati, Dayton and Columbus.
• Technical design and architecture work including disaster recovery and replication for a large Epic refresh for a Midwest based Healthcare Provider - improving availability by 4x and scalability by 8x to address growth.
• Completed final designs for a major Financial specialty provider incorporating VDI and VMware across multiple data centers - enabling faster physical server consolidation rate and an on time project completion
• Working on a major consolidation and rationalization project involving 4 data centers and approximately 30,000 servers, for a Service Provider - driving utilization and efficiency from ~15% to projected 85%

• Worked with Large State Higher Ed System on their Consolidate Data Warehouse project for Banner across 20+ campuses that leveraged Oracle's Golden Gate technology with Ellucian Banner
• Supported the implementation of multiple Exadata units at a large Top 10 campus for Peoplesoft Campus, HR and Financials
• Created Sungard Banner upgrade architecture for Midwestern US University leading to a $500K hardware implementation
• Developed large data archive solution for a major US Supercomputing Center to support information lifecycle management project
• Generated Datacenter layouts and facilities requirement for Large Healthcare Provider infrastructure project for a $5 million sale and deployment project
• Completed Oracle Enterprise Architecture Master Class and Value Selling Foundation courses

• Created and produced monthly architecture podcast highlighting real GEH customer projects across the globe in a standardized format. Podcast covered background of customer, business problem, success criteria, how the.
• Developed and refined reference architecture and sales methodology for Identity Management in Higher Education with Sun Partner that led to over 50 net new customers over a 2 year period. Due it’s success, spent.
• Created initial technical architectures in support of Green IT and data center optimization initiatives. Developed additional tools and templates to streamline the creation of these initial architectures. Developed.
• Developed common set of requirements from representative Higher Education and Government customers regarding Identity Management, Communications and SOA products. Performed gap analysis and worked with product groups.

• Achieved the Principal Engineer designation in recognition of leadership, expertise and work done both within Sun and externally. Less than 1% of Sun's Engineering staff held this title. In 2008, the Principal Engineer.

• Mentored and assisted Engagement Architects in the US Education sales group regarding tools and skills required for their role
• Conducted formal training and development for US-wide for Engagement Architects
• Developed the internal Architect Brown Bags program for informal learning, which focused on general architecture concepts and tools. It was designed to up level the skills of traditional system engineers and get them.
• Created upgraded architecture for a major University in the South to support their SAP and email environments’ growth and software upgrade cycles for next several years. Integrated Sun Identity Management to address.
• Conducted a project portfolio rationalization and process maturity assessment for private Ivy League University. This led to creation of a project management office, improved project management processes and adoption.
• Leveraged WebCT upgrade at large University in Midwest into a standardize architecture for WebCT 5 to 6 upgrades that helped close $2 million of revenue. Presented standardized architecture and customer results at 5.

• Deployed and drove adoption of Sun’s architecture methodology, eAIM (engage Architect Implement Manage), within US Education area. Applied methodology as a roll model to complex, large or unusual projects to better.
• Created repeatable architecture for K-12 customers that led to significant sales over next 2 years including some of the largest school districts as well as some of the smallest
• Designed technical architecture for small rural College’s portal and collaboration deployment which received an award on campus for technology that had greatest impact to students in 2005
• Developed technical architecture for Initial deployments of Identity Management within Education which ultimately led to methodology and standardized reference architecture for Higher Ed.
• Authored the Sun Blueprints Book on Enterprise Messaging published by Prentice-Hall along with several Sun Blueprint articles to address improve customer implementation experiences

• Performed pre-sales and technical support for academic customers such as Universities and K-12 organizations. Primary focus was messaging (e-mail), calendar and directory software.
• Developed process and documentation to radically simplify the installation of these products. Derived requirements through direct product interaction and interviews with customers and pre-sales engineers. New process.
• Pre-screened and selected education customers to participate in beta testing of new directory and collaboration suite software products
• Developed and conducted short 2-day intensive industry specific training classes on Directory Server to reduce the number of customer satisfaction issues. Resulted in increased customer satisfaction and sales of.
• Architected 3 of the largest non-ISP related email implementations in the US which ultimately led to the creation of a repeatable architecture for Higher Ed and more than 30 sales at US Universities over next 2 years.
• Developed sizing methodology and template for collaboration products to reduce errors during the pre-sales cycle related to hardware capacity planning and projection

• Developed technical programs to educate Aspect partners while working in the Channels group
• Architected web and call center integrated customer relationship management solutions for customers jointly with Aspect partners
• Designed a set of up-to-date, consistent and re-usable series of scripted demo applications and presentations for executive demo centers and corporate partner lab which reduced the need for custom one-off demos as well.

• Developed and maintained web-based customer reference database
• Working with customers on infrastructure design, system configuration and tuning, operational lifecycle improvement, tool selection and overall project planning related to SAP
• Developed an initial SAP architecture for a major college in the South, the first customer for SAP in the US utilizing the Higher Ed functionality. Created and then updated sizing methodology specifically for SAP.
• Created a modular/standardized SAP architecture for a major Aerospace Engine manufacturer that successfully met an extremely aggressive implementation timeline and resource restrictions
• Leveraged the above architecture to create a small, modular SAP landscape for several small regional beverage distributors that became a blue print for small to medium installations
• Created a detailed architecture and 2 year roadmap to win a $4+ million migration at a consumer products company over IBM

Indianapolis, Indiana Area

• Developed technical architecture for Oracle Financials at Large Multi-National corporation for a $2 million RFP win
• Designed server architecture and landscape for major SAP migration from HP at Large Building Materials Manufacturer in the Midwest
• Created web infrastructure design for local government web portal with local phone company
• Planned technical architecture for tape library upgrade for major pharmaceutical company for drug discovery and testing group
• Defined storage architecture for bio-medical devices company to support manufacturing including DR capabilities to meet regulatory compliance

• Performed project management, budgeting and organization, client relations, data gathering and analysis. Developed client presentation materials, including proposals and engagement deliverables.
• Designed branch office portion of WAN network for Fortune 500 bank with over 5000 branches. Created a pattern-based sizing methodology and model which provided the ability to change the option at one or more branches.
• Designed significant local area network upgrade to support an SAP rollout. Project included requirements definition, evaluation of alternatives and development of future state including 5 years of projected TCO and.
• Validated requirements for completeness and traceability on a project to upgrade the point-of-sale communications network across Mexico for a large multi-national retailer.

Muncie, Indiana Area

• Managed the campus-wide interactive touch-screen kiosk system as part of scholarship
• Led design efforts of the next generation of campus-wide kiosks which incorporated new technology and incorporated results of human factors study to specifically address the American with Disabilities Act.
• Evaluated and selected a mobile communication system for small independent trucking firm operating with 48 state authority. Developed the selection criteria that included ease of use, safety, coverage area, cost and.

Indianapolis, Indiana Area

• Responsible for entry of environmental and permitting data into both local and Federal systems.
• Designed reports for data quality checks and reviews.
• Maintained required knowledge of entry systems and methodologies.

• Managed data and voice communications networks.
• Negotiated contracts with vendors for equipment and services valued in excess of $1MM.
• Established corporate-wide standards for network/telecom wiring and personal computers.
• Selected and supervised installation of a new fire/burglary system for 100,000 sq.ft. new addition in Indianapolis
• Designed and supervised the inside wiring and communications/network equipment for new construction in Indianapolis and Chicago

Master Of Science (Msc), Information And Communication Sciences

Activities and Societies: Graduate AssistantIntensive resident Masters of Science Degree program focused on strategic deployment, use and.

Bachelor Of Science (Bsc), Computer Technology

Activities and Societies: Member ACM Student Chapter and Data Management AssociationAttended the relatively new Computer Technology (CPT).

Associate Of Science (Asc), Computer Technology

Activities and Societies: Member ACM Student Chapter and Data Management AssociationAssociates Degree awarded in 1991. Attended part-time.