Dave Presuhn Email & Phone Number

Marlborough, Ma, Us

I manage the Medical Device IoT Platform. My team works to save our company millions by automating routine work and improving patient care and health around the world.

Marlborough, Ma, Us

I manage the Medical Device IoT solution, delivering software updates to connected large medical devices and retrieving data from them. This solution is capable of saving the company (literally) millions in reduced travel expense from updating fielded devices while increasing accuracy and timeliness of reporting.• Implemented Medical Device IoT solution, from requirements definition to product selection to implementation• Team Lead for 3-person team• Implemented reporting to product teams and to upper management• Built program from initial concept to current implementation, including standards, documentation, and assisting with team member selection• Successfully marketed Medical Device IoT to other product teams, including cost-sharing model

Marlborough, Ma, Us

• Developed practices and documentation for Application Packaging• Implemented system to track packaging progress, monitor workflow, and monitor process adherence• Developed practices and documentation for Application Virtualization.• Developed practices and documentation for application shims.• Mentored and trained outsourced packagers on BSC standards and scripting techniques• SCCM application delivery• Conducted code reviews of completed packages• Utilized PowerBroker privilege management tool to manage rights for applications running in non-administrative space• Authored policies for distribution through McAfee ePolicy Orchestrator

Hanover, Md, Us

Packaged applications for Boston Scientific Corp using Winbatch to create wrapper. Performed user acceptance testing to ensure quality of packaged applications.

Initiatives ImplementedApplication packaging. Mentored and trained 2 staff on application packaging and delivery. Application virtualization. Developed process to virtualize Java-dependent applications, eliminating Java version incompatibilities. Software management. This includes release management, license management, and license auditing. This eliminated applications with unknown or questionable licensing and led to consistency in application installations. Applications are certified by the application's business owner or Subject Matter Expert before release, resulting in decreased application conflicts and confidence in the release.Process authoring. Completely redesigned IT purchasing process. Completed Change process after initial input from IT Service Management Steering committee. Designed standards exception process. Worked with consultant to author other LANDesk processes. Software management. This includes release management, license management, and application packaging. This eliminated applications with unknown or questionable licensing and led to consistency in application installations. Applications are certified by the application's business owner or Subject Matter Expert before release, resulting in decreased application conflicts and confidence in the release. Upgrades are delivered annually without user intervention, with cost savings gained by bulk license purchasing.Audit and security compliance. This includes conducting asset audits for Payment Card Industry compliance, implementing secure asset recycling, establishing chain of possession for corporate assets, auditing vendors, auditing software for license compliance, and implementing encryption for mobile devices.Creation of Process Library for Desktop Services team.

InitiativesApplication Packaging for Windows XP rollout. This included creating and managing a project tracking database, managing a staff of 4 consultants, creating and maintaining a schedule for rotating Fairview staff, mentoring Fairview staff on application packaging and distribution, and assigning and monitoring work.Prepared and presented "Brown Bag" presentations to create awareness for Windows XP rollout and to market Windows XP rollout. LAN Support Documentation website, resulting in consistent documentation, practices, and software versions used.Numerous small projects, including desktop support portion of nursing unit moves and remodels, rollout of clinical systems, network resubnetting, and network connection of vendor-supplied systems.Supervision of contractor staff on both projects and staff augmentation. Other AccomplishmentsMentoring junior staff and training new hiresSuccessfully re-positioned self as consultant to customers, leading to increased customer satisfaction, resolution of outstanding issues, a stronger relationship with customers, and timely replacement of outdated computer equipment without incurring unbudgeted expense. Consistently received positive feedback from customers for excellence in customer service.

AccomplishmentsVirtual Office Business Professional Workstation rollout.Central Headquarters Business Professional Workstation rollout.Provided feedback and recommended procedures to team lead which improved workflow and efficiency. Developed reputation for thoroughness, accuracy, and excellent customer service. Performed Quality Checking on completed workstations after migration.

Minneapolis, Mn, Us

Administered network, servers, and provided desktop support

Master'S Degree, Ministry

Bachelor Of Arts - Ba, German

Master Of Arts, Organizational Leadership