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With over 15 years of experience in product and program management, I have a proven track record of building global B2B, B2C, and SaaS products that solve the right problems for the right people at the right time. I am passionate about delivering outcomes - not outputs - empowering product teams to create solutions that truly resonate with users, and bringing something to life that improves the world or lives of others.I have experience shaping and implementing features with AI in both B2B and B2C contexts, as well as analyzing key variables, understanding customer needs, and optimizing App Store strategies. I love to create working systems that help people work smarter, not harder, and to build and ship product.I lead product teams to build the right things by guiding them toward valuable and viable solutions so they nail business and product outcomes, delight users, and feel empowered at work.I’ve worn many hats in my career: researcher, musician, recording artist, music producer, recording engineer, product and business strategist, teacher, manager, program manager, product manager, product leader, and mentor. As a result, I have the dynamic ability to direct multi-disciplinary projects and teams, and navigate tough challenges.Colleagues have described me as:- Using continuous discovery and iterative design to create solutions that truly resonate with users.- Being passionate about solving meaningful problems while reducing TTM and increasing LTV.- Shaping and implementing features with AI in B2B and B2C contexts.- Analyzing key variables, understanding customer needs, and leading diverse teams to success.- Strategic vision, user-centric design, market analysis, and excellent product-sense.I love making professional acquaintances. Please reach out if you want to talk product, technology, music or soccer!Core competencies: Product Management, Value and Viability, Product Strategy, User Experience and Usability, Product Development Frameworks, Innovation, Process Improvement
Dave Ransom Music
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Dave Ransom MusicDenver, Colorado, United States
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Health And Well-BeingCareer Break Feb 2024 - Present
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Co-OwnerFox Ransom Studios Apr 2022 - PresentWe are a home audio recording studio offering one-on-one facilitated songwriting, recording, editing, mixing, and mastering services.
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Principal Product Manager, GrowthSplice Aug 2023 - Feb 2024New York, New York, Us- Redesigned Splice’s pricing, differentiation, and packaging models to with projections to increase ARPU by 30% by uncovering new customer segments, values, key problems to solve, willingness to pay, and price point optimization using a series of Kano, Conjoint, and Van Westendorp analysis.- Increased potential trial-to-subscriber and intra-tier conversion 25% by designing an innovative reverse trial, personalized onboarding, modernized exit surveys, and upselling experiments.- Tripled cross-functional collaboration in one quarter by pinpointing high-impact problems, aligning feature sets across pods, developing a growth playbook, and multi-product roadmap. -
Head Of ProductEarbuds Jul 2021 - Apr 2023Austin, Texas, Us- Built and led a team of designers, engineers and QA to create entirely new iOS and Android apps that revived the business, raised $3M over two additional funding rounds, gained first 5K users, and provided a path to monetization in 8 months, all with no ad-spend.- Drove Earbuds’ App Store ratings to 4.5 stars and increased review volume tenfold by optimizing App Store strategies, in-app funnel-based notifications, and social media campaigns.- Spearheaded inaugural GenAI feature set, “Earbot,” an AI playlist curator and assistant, increasing user retention and DAU/MAU by 50%.- Grew team size 3X and cultivated a thriving culture of innovation by hiring and managing a team of product designers and quality assurance specialists and installing modern product SDLC frameworks and tech stacks. -
Product ManagerApple May 2016 - Jun 2021Cupertino, California, Us- Created a macOS app for AppleCare managers in 8 months that used machine learning to reduceplanning time 50%, improve employee performance by more than 50%, and save over $220M inefficiencies.- Led several product teams to innovate on 13 global SaaS web apps worth over $100M, each with over 60,000 internal business users, within a $500K/yr budget.- Architected AppleCare-wide metric and change management programs, saving over $65M while measuring the customer journey across all support channels for the first time in Apple history.- Mentored several new product managers to overwhelming success on their internal applications. -
Strategic Quality Program ManagerApple Aug 2009 - May 2016Cupertino, California, Us- Created AppleCare's global transaction monitoring programs using techniques like factor andregression analysis, used by 50+ businesses, and improving performance across all metrics.- Led AppleCare through 15 new quality program installations, developing and delivering training,data visualizations, calibration programs, and change management processes.- Increased evaluator’s calibration results 2X by redesigning and maturing internal and externalcalibration programs and processes, including designing an onboarding and ongoing calibrationprocess for AppleCare’s first dedicated external calibration business.- Aligned support strategy for AppleCare and Apple Retail worldwide by developing the globalHere to Help program.
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Technical Support AdvisorApple Sep 2008 - Sep 2009Cupertino, California, Us
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Program DirectorTeach For America Jul 2007 - Jun 2008New York, Ny, UsMentored 44 teachers across Houston school districts to increase student performance via observations, feedback, professional development, and data-driven analysis. -
TeacherHouston Isd 2005 - 2007Houston, Texas, UsDeveloped and taught an effective 6th Grade Social Studies and 8th Grade Language Arts curriculum for over 250 middle school students that resulted in an average growth of 1.8 years in reading ability and 2.6 years in social studies skills in just one year
David Ransom Skills
David Ransom Education Details
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Boston UniversityMagazine Journalism
Frequently Asked Questions about David Ransom
What company does David Ransom work for?
David Ransom works for Dave Ransom Music
What is David Ransom's role at the current company?
David Ransom's current role is Principal Product Manager.
What is David Ransom's email address?
David Ransom's email address is da****@****ail.com
What is David Ransom's direct phone number?
David Ransom's direct phone number is +191933*****
What schools did David Ransom attend?
David Ransom attended Boston University.
What are some of David Ransom's interests?
David Ransom has interest in Guitar, Project Management, Soccer, Songwriting, Music Composition, Cars, Education, New Technologies, Science And Technology, Arts And Culture.
What skills is David Ransom known for?
David Ransom has skills like Training, Program Management, Strategy, Management, Project Management, Data Analysis, Strategic Planning, Coaching, Customer Experience, Instructional Design, Customer Service, Staff Development.
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