David Ransom Email & Phone Number

Denver, Colorado, United States

We are a home audio recording studio offering one-on-one facilitated songwriting, recording, editing, mixing, and mastering services.

New York, New York, Us

- Redesigned Splice’s pricing, differentiation, and packaging models to with projections to increase ARPU by 30% by uncovering new customer segments, values, key problems to solve, willingness to pay, and price point optimization using a series of Kano, Conjoint, and Van Westendorp analysis.- Increased potential trial-to-subscriber and intra-tier conversion 25% by designing an innovative reverse trial, personalized onboarding, modernized exit surveys, and upselling experiments.- Tripled cross-functional collaboration in one quarter by pinpointing high-impact problems, aligning feature sets across pods, developing a growth playbook, and multi-product roadmap.

Austin, Texas, Us

- Built and led a team of designers, engineers and QA to create entirely new iOS and Android apps that revived the business, raised $3M over two additional funding rounds, gained first 5K users, and provided a path to monetization in 8 months, all with no ad-spend.- Drove Earbuds’ App Store ratings to 4.5 stars and increased review volume tenfold by optimizing App Store strategies, in-app funnel-based notifications, and social media campaigns.- Spearheaded inaugural GenAI feature set, “Earbot,” an AI playlist curator and assistant, increasing user retention and DAU/MAU by 50%.- Grew team size 3X and cultivated a thriving culture of innovation by hiring and managing a team of product designers and quality assurance specialists and installing modern product SDLC frameworks and tech stacks.

Cupertino, California, Us

- Created a macOS app for AppleCare managers in 8 months that used machine learning to reduceplanning time 50%, improve employee performance by more than 50%, and save over $220M inefficiencies.- Led several product teams to innovate on 13 global SaaS web apps worth over $100M, each with over 60,000 internal business users, within a $500K/yr budget.- Architected AppleCare-wide metric and change management programs, saving over $65M while measuring the customer journey across all support channels for the first time in Apple history.- Mentored several new product managers to overwhelming success on their internal applications.

Cupertino, California, Us

- Created AppleCare's global transaction monitoring programs using techniques like factor andregression analysis, used by 50+ businesses, and improving performance across all metrics.- Led AppleCare through 15 new quality program installations, developing and delivering training,data visualizations, calibration programs, and change management processes.- Increased evaluator’s calibration results 2X by redesigning and maturing internal and externalcalibration programs and processes, including designing an onboarding and ongoing calibrationprocess for AppleCare’s first dedicated external calibration business.- Aligned support strategy for AppleCare and Apple Retail worldwide by developing the globalHere to Help program.

Cupertino, California, Us

New York, Ny, Us

Mentored 44 teachers across Houston school districts to increase student performance via observations, feedback, professional development, and data-driven analysis.

Houston, Texas, Us

Developed and taught an effective 6th Grade Social Studies and 8th Grade Language Arts curriculum for over 250 middle school students that resulted in an average growth of 1.8 years in reading ability and 2.6 years in social studies skills in just one year