Dave Rathbun Email and Phone Number
Cincinnati, OH, US
Dave Rathbun's Location
Cincinnati, Ohio, United States, United States
Dave Rathbun's Contact Details
Dave Rathbun work email
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Dave Rathbun personal email
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About Dave Rathbun
An academic and technology leader focused on building an effective, inclusive, and learner-centric eLearning ecosystem. Demonstrated history of working collaboratively with stakeholders to develop dynamic, captivating, and meaningful learning experiences. Champions the strategic use of instructional technologies to promote student success. A passionate advocate of eAccessibility, Universal Design for Learning, and outcome-based instructional design.
Dave Rathbun's Current Company Details
Dave Rathbun Work Experience Details
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Instructional TechnologistUniversity Of CincinnatiCincinnati, Oh, Us
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Instructional TechnologistUniversity Of Cincinnati Aug 2013 - PresentCenter For Excellence In ElearningWork with faculty on the design, development and implementation of instructional content for use in face-to-face, blended and online courses. Plan, coordinate and conduct workshops on the use of new instructional technologies, conduct research on how technology is transforming the classroom and provide instruction and support to students, faculty and staff. Chair the Accessibility committee and sit on the Learning Management System, Instructional Design/Pedagogy committees.
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Computer & Information AnalystUniversity Of Cincinnati - Faculty Technology Resources Center Aug 2012 - Aug 2013Cincinnati, Ohio AreaSupported the learning management system while working closely with faculty and students in the strategic integration of academic technologies including on-demand video, classroom capture, digital textbooks, student response systems, interactive modules, and simulations. Designed, developed, and conducted dozens of workshops annually for university faculty, staff, and affiliated institutions. Primary contributor and editor of the departmental knowledge base, the university’s Blackboard Support page and new employee training documents. Provide desktop support in a mixed, Windows and Mac OS X, environment, including group policy management.
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Information Technology AnalystUniversity Of Cincinnati - Integrated Services Help Desk Oct 2011 - Aug 2012Cincinnati, Ohio AreaProvided technical support for the faculty, staff, students and affiliated institutions of the University of Cincinnati. Achieved a high rate of end user satisfaction using a patient and methodical, question and answer approach for the diagnoses of and resolution of technical problems. The thoroughness of the technique reduced the length of calls, decreased callbacks and eliminated unnecessary escalation. Developed the capability to express complex computing concepts to end users, regardless of their skill level. Proficient with all major desktop and mobile operating systems and applications and have demonstrated an ability to quickly master new software and hardware configurations.
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Blackboard Support ConsultantUniversity Of Cincinnati Apr 2010 - Oct 2011Provided telephone and email technical assistance for faculty, staff and student users of the Blackboard Learning Management System. Researched, reproduced and resolved technical issues reported by end users while maintaining frequent communication and detailed documentation. Collaborated with system administrators on understanding systemic problems and the steps needed to resolve them. Contributed to the product solution’s technical knowledge base that is used by customers, partners and internal employees on a regular basis.
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Commissioned SalesT-Mobile Sep 2009 - Mar 2010Cincinnati, Ohio AreaFocused on selling mobile devices and their associated services. Developed a strong familiarity with the Android, BlackbBerry, Windows Mobile and SideKick operating systems through device activations and troubleshooting. Sold devices and services to enable mobile PC connectivity and voice over IP (VOIP) phone service. Proved particularly successful in converting customer service visits into new sales opportunities by thoroughly explaining the benefits of adding new services or upgrading/purchasing new equipment. Developed a reputation with customers for honesty, knowledge and follow-through. Created a customer base who provided leads for future sales opportunities. -
Sales ManagerCircuit City Stores Inc. Aug 2007 - Mar 2009Responsible for digital imaging, computer sales and services, car electronics sales and installation and general merchandise. Drove sales by analyzing sales pattern data and devising and executing strategies that focused on attaching high revenue accessories and services to purchases. Merchandised so that high margin products were at eye level and created displays that demonstrated technology that offered new features or benefits. Scheduled, trained and supervised both sales and technical staff.
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Chaplain AssistantUs Army Jun 2003 - Dec 2008Responsible for compliance with the legal mandate to religiously accommodate Soldiers and others under military control. Procured ecclesiastical supplies, provided religious and cultural advice to mission planners, monitored Soldiers for signs of combat stress and assisted in critical incident debriefings. Arranged for clergy visitation, coordinated religiously sanctioned meals and lead suicide prevention and reintegration briefings. Lead humanitarian efforts to distribute food and clothing to Iraqi civilians. Used Army Wounded Warrior grants to host retreats focused on healing families and easing reintegration. Converted unit to new standard Command Master Religious Plan format and reduced spending by over 40% in accordance with Army budget short falls without sacrificing a single program.
Dave Rathbun Skills
E Learning
Training
Instructional Design
Technical Support
Higher Education
Customer Service
Technical Writing
Leadership
Troubleshooting
Public Speaking
Editing
Information Technology
Microsoft Office
Online Research
System Administration
Presentation Development
Technical Documentation
Problem Solving
Program Management
Windows
Os X
Css
Integration
Access
Sharepoint
Software Documentation
Javascript
Databases
Research
Educational Technology
Desktop Publishing
Web Development
Strategic Planning
Knowledge Management
Group Presentations
Sales Management
Project Management
Instructional Technology
Management
Social Media
Staff Development
Dave Rathbun Education Details
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History
Frequently Asked Questions about Dave Rathbun
What company does Dave Rathbun work for?
Dave Rathbun works for University Of Cincinnati
What is Dave Rathbun's role at the current company?
Dave Rathbun's current role is Instructional Technologist.
What is Dave Rathbun's email address?
Dave Rathbun's email address is ra****@****mail.uc
What schools did Dave Rathbun attend?
Dave Rathbun attended University Of Cincinnati.
What skills is Dave Rathbun known for?
Dave Rathbun has skills like E Learning, Training, Instructional Design, Technical Support, Higher Education, Customer Service, Technical Writing, Leadership, Troubleshooting, Public Speaking, Editing, Information Technology.
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