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David Ritchie Email & Phone Number

Director of Operations and Customer Experience at SSE Airtricity

Location: Dublin 16, County Dublin, Ireland 13 work roles 3 schools

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✓ Verified May 2026 3 data sources Profile completeness 86%

Current company

SSE Airtricity

Role

Director of Operations and Customer Experience

Location

Dublin 16, County Dublin, Ireland

Company size

755 employees

Who is David Ritchie? Overview

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Quick answer

David Ritchie is listed as Director of Operations and Customer Experience at SSE Airtricity, a company with 755 employees, based in Dublin 16, County Dublin, Ireland. AeroLeads shows a matched LinkedIn profile for David Ritchie.

David Ritchie previously worked as Head of Customer Experience at Sse Airtricity and Customer Experience Strategy at Three Ireland. David Ritchie holds University, Bachelor Of Arts from University College Dublin.

Company email context

Email format at SSE Airtricity

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SSE Airtricity

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Profile bio

About David Ritchie

An accomplished senior leader with extensive experience in CX transformation and Operational excellence practices. Expertise includes, but is not limited to;Customer Experience, Business Transformation, Change Management, Process Optimisation, CX Automation, Key Accounts (VIP), Knowledge Management, Customer Help & Self-Service, Customer Growth, Customer Journey Mapping, Channel Strategy, Digital & Omni Channel Evolution, Employee Experience, People Leadership, Team Development, KPI Definition, Portfolio & Programme Management, Strategic Planning, Relationship Management, Commercial Negotiation, iGaming, Financial Services and Entertainment Services....

Current workplace

David Ritchie's current company

Company context helps verify the profile and gives searchers a useful next step.

Sse Airtricity

Director of Operations and Customer Experience

Dublin, IE

Website

sseairtricity.com

Employees

755

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Company profile

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13 roles

David Ritchie work experience

A career timeline built from the work history available for this profile.

Director Of Operations And Customer Experience

Sse Airtricity

Dublin, IE

Head Of Customer Experience

Current

Sse Airtricity

Dublin, County Dublin, Ireland

Feb 2023 - Present

Customer Experience Strategy

Three Ireland

Dublin, County Dublin, Ireland

Oct 2022 - Feb 2023

Associate Director Customer Success

Flutter Entertainment Plc

Dublin, County Dublin, Ireland

Feb 2021 - Oct 2022

Associate Director Customer Engagement

Pokerstars

Dublin, County Dublin, Ireland

Apr 2019 - Feb 2021

Head Of Customer Experience

Pokerstars

Dublin, County Dublin, Ireland

Jul 2017 - Apr 2019

Senior Manager Customer Experience

Pokerstars

Dublin, County Dublin, Ireland

Jun 2016 - Jul 2017

Customer Experience Manager

Pokerstars

Dublin, County Dublin, Ireland

Apr 2015 - Jun 2016

Customer Experience Manager

Sky

Dublin, County Dublin, Ireland

Apr 2012 - Apr 2015

Customer Experience Manager

Aib

Dublin, County Dublin, Ireland

May 2011 - Mar 2012

Promotions Specialist & Shift Poc

Full Tilt

Dublin, County Dublin, Ireland

Jun 2009 - May 2011

Customer Service Specialist

Sportingbet Affiliates

Dublin, County Dublin, Ireland

Sep 2006 - Jun 2009

Customer Service Specialist

Irish Life

Dublin, County Dublin, Ireland

Aug 2005 - Sep 2006

Team & coworkers

Colleagues at SSE Airtricity

Other employees you can reach at sseairtricity.com. View company contacts for 755 employees →

Adam Prendergast Colleague at Sse Airtricity County Wexford, Ireland, Ireland View → DA

Divya Ann Jacob Colleague at Sse Airtricity Maynooth, County Kildare, Ireland, Ireland View → EO

Eamonn O'Connor Colleague at Sse Airtricity Belfast Metropolitan Area, United Kingdom View → LB

Lynsey Boyd Colleague at Sse Airtricity Belfast Metropolitan Area, United Kingdom View → TD

Tommy Duggan Colleague at Sse Airtricity Thurles, County Tipperary, Ireland, Ireland View → GB

Gabriela Beattie Colleague at Sse Airtricity Belfast Metropolitan Area, United Kingdom View → PO

Paul O'Shaughnessy Colleague at Sse Airtricity Ireland, Ireland View → JC

Jamie Curran Colleague at Sse Airtricity Belfast Metropolitan Area, United Kingdom View → JB

Jessica Brown Colleague at Sse Airtricity Cardiff, Wales, United Kingdom, United Kingdom View → DP

Daniela Pop-Buia Colleague at Sse Airtricity Dublin, County Dublin, Ireland, Ireland View →

3 education records

David Ritchie education

University, Bachelor Of Arts

University College Dublin

Deferred

Secondary School

Colaiste De Hide

Primary School

Scoil Santain

FAQ

Frequently asked questions about David Ritchie

Quick answers generated from the profile data available on this page.

What company does David Ritchie work for?

David Ritchie works for SSE Airtricity.

What is David Ritchie's role at SSE Airtricity?

David Ritchie is listed as Director of Operations and Customer Experience at SSE Airtricity.

Where is David Ritchie based?

David Ritchie is based in Dublin 16, County Dublin, Ireland while working with SSE Airtricity.

What companies has David Ritchie worked for?

David Ritchie has worked for Sse Airtricity, Three Ireland, Flutter Entertainment Plc, Pokerstars, and Sky.

Who are David Ritchie's colleagues at SSE Airtricity?

David Ritchie's colleagues at SSE Airtricity include Adam Prendergast, Divya Ann Jacob, Eamonn O'Connor, Lynsey Boyd, and Tommy Duggan.

How can I contact David Ritchie?

You can use AeroLeads to view verified contact signals for David Ritchie at SSE Airtricity, including work email, phone, and LinkedIn data when available.

What schools did David Ritchie attend?

David Ritchie holds University, Bachelor Of Arts from University College Dublin.

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