Provide leadership through innovation and execution of the User Directed Strategic Sourcing© process; striving to have the most respected, credible and effective contracting processes in the industry✔ Collaborate with Finance and Ascension Technologies and regional CIOs to ensure alignment and achievement of mutual goals✔ Provide direction and counsel to the System Office and Health Ministry associates with regard to savings targets, and ensure the development of cost-savings initiatives and associated work plan timelines and milestones✔ Works closely with IT Leadership to develop contract plans, provide technical requirements for RFx documents, review changes in utilization/practice patterns, and consider new technologies✔ Manage Decision Teams and ad hoc committee development to ensure rational, cost-effective strategies and IT standards, architecture, and interfaces are considered

The Resource Group is a wholly-owned subsidiary of Ascension Health. We are a business transformation services organization that specializes in the area of non-payroll spend management and the processes required to sustain the value delivered. These sustainable processes include integrated change management, operations and logistics, sourcing and contracting, analytics, and continuous process improvement. Our goal is to lower the cost of providing quality healthcare by continually innovating resource and supply management and committing to service excellence.Ascension Health is committed to delivering compassionate, personalized care to all, with special attention to persons living in poverty and those most vulnerable. I currently lead IT Category Management and Strategic Sourcing for the IT Collaboration, Identity Access Management, Field Services and End User Engineering functions across a national health system that operates more than 2,600 sites of care that includes 160 hospitals in 21 states with more than 160,000 employees.✔ Initiated, developed and implemented an organizational-wide project to drive early IT, Sourcing, and Vendor collaboration, deliver more accurate requirements identification and optimization, improve contract turnaround time, and increased pricing and terms contract leverage.✔ Identified and negotiated $10M+ in contract savings through requirements rationalization, RFPs, e-Auctions, on-prem vs cloud analysis, benchmarking and contract negotiations✔ Mentoring the team on IT Category Mgmt., Strategic Sourcing, Vendor Mgmt. and IT Relationship Building.

Led the technology procurement function for a $1B public FinTech organization for direct and indirect technology acquisition. Built strong relationships with vendors to establish business requirements and ensure alignment with the IT’s long-range strategic objectives. Partner with IT Leadership, Procurement, and Legal to negotiate business terms with vendors to mitigate risk, and maximize price efficiencies. Partnered with the Business Units to drive sourcing initiatives that deliver cost reductions while improving product quality and supplier service levels. Spearheaded the development and implementation of a Vendor and IT Asset Management practice.✔ Led the development and negotiation of IT contracts, including SW, HW, Services, and Outsourcing for the IT Organization.✔ Assessed and monitored vendor performance against contractual commitments by developing and administering Monthly Business Reviews with key suppliers. ✔ Managed the Technology Business Operations Team and contractors.✔ Developed and managed the IT Business OPs and SW subscription budgets.✔ Created and implemented the companies first set of HW and SW Asset Management Standard Operating Procedures.✔ Architected and implemented an on-going IT Cost Optimization Program.✔We achieved YOY savings of 8% and an additional $1M in SW licensing cost avoidance.

After divesting from Aon, Alight hired me to drive co-operation and completion of IT contract splits between divestiture parties and their suppliers within compressed project timelines. In the short timeframe of six months, we delivered over $2 million in TSA savings and drove supplier performance improvements through effective collaboration and negotiation across multiple stakeholders involved. I researched and delivered a strategic plan to implement a structured Vendor Management framework and processes to improve client buy-in, support and thus the overall organizational value of the Category Management function. STRATEGIC SOURCING, M&A DIVESTITURE AND CONTRACT NEGOTIATIONS✔ Consulted internal procurement and IT leadership on the strategic sourcing and Transitional Service Agreement (TSA) resolution processes in a post-divestiture environment✔ Strategized, developed and negotiated complex IT contracts for Software, Hardware, Storage/Networking, Telecommunication Services, IT Outsourcing, and SaaS/cloud services✔ Delivered significant TSA savings and drove supplier performance improvements through effective collaboration and negotiation across multiple stakeholders involved ✔ Provided leadership and collaboration skills to influence internal and external stakeholders to reach agreement on financials and contract execution, within compressed time frames✔ Responsible for tracking, reporting and communicating project pipeline activity, supplier performance, spend data and other internal metrics to drive awareness and compliance with procurement guidelines

Insight decided to build a local IT Services Leadership Team and hired me based on my expertise in evaluating and selecting, contracting, and managing IT Service Provider Performance. I leveraged my expertise to increase contract P&L, client satisfaction, improve internal employee performance and retention rate, and drive process improvement in the RFP “Go/No-Go” process. I strategically negotiated and priced contracts to maintain competitive leveraging, drive revenue growth, and maximize bottom-line profitability while managing contract lifecycle. Sourced and capitalized new business opportunities and performed staffing activities. BUSINESS DEVELOPMENT, CONTRACT NEGOTIATIONS AND RELATIONSHIP MANAGEMENT✔ Baselined and forecasted cost and volume as well as calculation of business cases for services according to selected model. Tracked actuals and generated ideas for continuous improvement or strategy change✔ From the supplier perspective, developed contracts and SoWs including pricing, negotiations, 3rd party contractor integration, compliance, account management, P&L, contract lifecycle management, opportunity management, and staffing management✔ Negotiated favorable agreements with 3rd party IT services and contingent staff suppliers✔ Accountable for overall service delivery excellence and best practices across the services organization and driving delivery credibility with clients and partners ✔ Provided technical and business level “Go/No” decisions for opportunities (RFIs, RFPs) around deal pursuit✔ Performed research on Best Practices for the "Bid, No-bid" process and Technical Labor Sourcing✔ Achieved a 52% YOY growth in gross profit dollars for 2016✔ Earned the Professional Contracts Manager Certification (CPCM)✔ Partnered with procurement to execute the agreed sourcing strategy including negotiations and on-boarding. Supported procurement in contract management and dispute resolution

After transforming IT Telecom Services, I took up the challenge of strategically improving Global End-User Services within IT. I led the acquisition, delivery and performance management of end-user computing services to 25,000+ global employees.LEADERSHIP, SOURCING AND IMPLEMENTATION✔ Directed a 7-member management team and an IT BPO partner in the delivery of Desktop Support, PC Lifecycle Mgmt., PC Back-up, Anti-Virus services, Office 365, Active Directory, Exchange, and Windows✔ Created and managed IT Services Portfolio, and sourcing strategies✔ Managed capital and expense budgets, including plan creation, forecasts, and actuals analysis✔ Delivered monthly presentations to the IT VPs and CIO on IT Services performance and cost savingsEND-USER SERVICES OPERATIONS AND VENDOR PERFORMANCE MANAGEMENT✔ Negotiated and structured agreements with our IT BPO partner, and ensured that services were performed in accordance with SLAs/KPIs and to the satisfaction of business✔ Managed key supplier contract items, monitored SLAs and drove corrective action plans to completion✔ Analyzed IT systems and processes to identify strategies that streamlined operations, captured savings, and better aligned end-user services with the needs and goals of the business units served✔ Promoted greater transparency and accountability between IT Operations and our IT BPO partner✔ Set strategy for the team, created strong partnerships with suppliers, ran day-to-day operations, and optimized our supplier spendIT COST OPTIMIZATION✔ Renegotiated and restructured our IT BPO agreement with an annual savings of $5M in EUS✔ Cut annual costs by $1.5M by developing, justifying and implementing our global desktop support evolution project which improved remote desktop support and reduced overall ticket volume✔ Optimized the desktop environment and policies to capture $900K in initial savings✔ Reduced Audio Conferencing and GoToMeeting spend by $1.3M by driving usage to our MS Lync service

Based on my success at driving tangible results for IT department's sourcing, the VP of IT promoted me into IT Telecom Services to drive a higher level of business focus, cost-savings and supplier performance governance.LEADERSHIP, SERVICES SOURCING AND VENDOR MANAGEMENT✔ Led an operations team composed of 5 managers in the acquisition, delivery, and management of Global Voice Services including; IP Telephony, Audio Conferencing, Cellular, and Telecom Expense Management ✔ Prepared, managed and forecasted budgets in excess of $80M to drive strategic outcomes, maintain cost effectiveness and employee career development✔ Networked externally to facilitate competitive intelligence including best practices, market pricing, benchmarking, etc. and presented information to the team✔ Analyzed IT suppliers to identify the relative roles of each supplier within the overall IT ecosystem and the interplay between suppliers and the enterprise IT functions to enhance the ongoing value of the supplier portfolio to the organization.✔ Measured and monitored the performance of relevant KPIs via balanced scorecard, covering both internal and supplier performance (and benchmarking), in line with service and relationship requirements✔ Drove service optimization and performance by analysis and strong supplier relationships✔ Improved the quality, consistency, and availability of voice service through successful IT BPO partner negotiations and implementation of IP telephony services at 50+ global sitesIT COST OPTIMIZATION ✔ Captured $7.3M in annual savings in Telecom Services through RFPs, and contract negotiations✔ During divestiture, avoided $600K in volume-based cost increases by sharing our strategy and future opportunities with key suppliers to build confidence in the long-term value of the relationship✔ Led the global implementation and governance of outsourced Telecom Expense Management services that were considered by Gartner as the “Best in Class” implementation

Motorola initially hired me as a sourcing consultant and within 6 months, I identified and implemented $6M+ reduction in annualized Telecom expenses, without any services degradation. As a result, I was hired full-time and promoted to Sr. Global IT Sourcing Mgr. where I saved ~$10M annually. My performance was recognized by Procurement and IT VPs for building strong relationships and alignment between Procurement, IT, Suppliers and the organizational business units. SOURCING LEADERSHIP✔ Led procurement and IT teams in the development of sourcing strategy, RFI/RFP execution, analysis of spend, cost savings, policy development, complex contract development, negotiations, and administration✔ Conducted IT supplier scorecards and contract reviews, negotiations and cost model validations, and organized supplier conferences in Asia and Europe✔ Led global category planning and strategic sourcing initiatives for Telecom (Wireline & Wireless) services with an annual global spend of $200M+ ✔ Developed an RFx process with gates aligned to the needs of IT, Procurement, Governance Board, Finance, and Legal to drive significant efficiency, pull savings forward and improve service levels✔ Improved engagement with IT and modified the IT roadmaps process to trigger the Sourcing Process earlier in the lifecycle to reduce risks, improve efficiency and maximize negotiations leverage ✔ Developed and led a Best in Class (Gartner) Telecom Expense Management RFP and Services ContractSOURCING COST OPTIMIZATION✔ Achieved cost savings of $6M+ by eliminating zero usage and overage charges defects through rate plan optimization and unfavorable contracts restructuring✔ Introduced, justified and executed a global Telecom Expense Management project that achieved $25M in savings over 5 years through consumption optimization and usage policy implementation ✔ Achieved $7.5M in combined savings through successful MPLS, SSL and Audio Conferencing RFPs ✔ Averaged $10M in savings annually

Based on my successful performance as a product manager and negotiation and relationship building skills, I was given the challenge of developing and implementing strategic sourcing organization to streamline souring in a cost-effective manner.SOURCING STRATEGY DEVELOPMENT AND VENDOR MANAGEMENT✔ Developed sourcing strategy that optimized efficiency, profitability, and quality throughout the supply chain, including supplier identification, evaluation, and selection✔ Monitored performance of Tier 1 vendors through established governance structure that included monthly service level, contract change, issue management, and financial reviews, as well as quarterly executive meetings to ensure customer expectations were met or exceeded✔ Built and strengthened relationships between key suppliers and internal product teams✔ Led all facets of supplier selection and scorecard processes to oversee quality, delivery, and total cost ✔ Led cross-functional teams in the successful resolution of supplier issues COST OPTIMIZATION✔ Drove cost reverse-engineering analysis to gauge supplier profitability and overall health ✔ Conducted brainstorming workshops with strategic suppliers to develop cost avoidances and savings that were mutually beneficial✔ Successfully negotiated over $3M in immediate cost reductions and positioned Lucent for $10M in additional savings through cost and supplier margin analysis/negotiations. ✔ Negotiated contracts and special agreements with global suppliers including Dell, SUN, and EMC

Lucent Technologies initially hired me based on my well-rounded operations background and interest in technology. I excelled in New Product Introduction and P&L Mgmt. Due to my background and strong relationships within the Product Mgmt. ranks, I was promoted into Supply Chain to evangelize and implement Strategic Sourcing methodologies.LEADERSHIP AND TEAM MANAGEMENT✔ Responsible for all facets of supplier selection and scorecard processes to oversee quality, delivery, and total cost. Led cross-functional teams in the successful resolution of supplier issues✔ Liaised with executive leadership to study market, consumer and industry trends to identify business opportunities and penetrate new markets ✔ Led a team of 20 software and hardware developers, supervising project scope, schedule, budget, and risk planning throughout the SDLC process PRODUCT AND PROGRAM MANAGEMENT✔ Ensured seamless integration of new products into Lucent’s existing service suite, overseeing operations and logistics of bringing new products to market and accelerate user adoption✔ Developed new, streamlined order processing tool that was utilized by Product Managers, Marketing, and Sales personnel to configure and set pricing for product offerings ✔ Created new service and inventory process that reduced out-of-stocks by over 30% and improved on-time service delivery from 70% to 98%; these improvements also helped spur 400% growth in total customer accounts✔ Reduced HW COGS by 30% by optimizing configurations and driving higher port density products✔ Negotiated outsourcing agreements to cut R&D costs by 50% ✔ Awarded U.S. Patent for Decentralized Messaging Storage Capability and MDF Splitter Arrangement

Tellabs hired me based on my recent academic credentials and deep interests in operations and technology. I helped streamline “quote to cash” process and built strong relationships with the sales team and engineering community.SALES AND BUSINESS DEVELOPMENT✔ Provided pre-sale technical support both to customers and Sales personnel✔ Created product technical overview presentations for internal and external meetings✔ Prepared proposals for Titan Digital Cross-connects, Echo Canceller and T-Coder products