Dave Robinson
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Dave Robinson Email & Phone Number

Information Technology Support Analyst at Impirius
Location: Coventry, England, United Kingdom 13 work roles 2 schools
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Current company
Role
Information Technology Support Analyst
Location
Coventry, England, United Kingdom
Company size

Who is Dave Robinson? Overview

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Quick answer

Dave Robinson is listed as Information Technology Support Analyst at Impirius, a with 7 employees, based in Coventry, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Dave Robinson.

Dave Robinson previously worked as System Engineer at Bluegrass Computer Services and Operations Manager at The Really Helpful It Company. Dave Robinson holds Bachelor Of Science (Bsc), Computer Science from University Of Hertfordshire.

Company email context

Email format at Impirius

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Impirius

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Profile bio

About Dave Robinson

Dave Robinson is a Information Technology Support Analyst at Impirius. He possess expertise in technical support, networking, it service management, servers, active directory and 23 more skills. He is proficient in English. Colleagues describe him as "Dave has been my immediate Manager for 2 years now and in that time has proven time and time again to be supportive to everyone's day to day needs. With a strong work ethic he is known to be able to assist all staff to reach specific goals whilst always looking for ways to improve the Company's Marketing and Customer Base. As an employee I appreciate a manager/leader who I can depend on and would have no problems in saying that he would be an asset at any Company that took him on within a Management role."

Listed skills include Technical Support, Networking, It Service Management, Servers, and 24 others.

Current workplace

Dave Robinson's current company

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Impirius
Impirius
Information Technology Support Analyst
Coventry, GB
Website
Employees
7
AeroLeads page
13 roles

Dave Robinson work experience

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Information Technology Support Analyst

Coventry, Gb

Information Technology Support Analyst

Coventry, Gb

Information Technology Support Analyst

Leamington Spa, England, United Kingdom

System Engineer

Coventry, United Kingdom

Provide break fix to customers covering cloud, server, desktop and mobile systems. Carry out hardware and software installations. Perform upgrades and patches. Install and maintain equipment at the data centre. Active directory administration (including Azure Cloud), exchange administration and Sharepoint administration (including Office 365). Ensure required levels of system uptime are met for customers with critical systems, such as airports and hotels.

Jun 2016 - Jan 2023

Operations Manager

Portsmouth, United Kingdom

Manage helpdesk, 1st and 2nd line support staff including responsibility for performance evaluations and ensuring our staff are meeting the client’s requirements. Additionally I manage our contractors who cover website and database development. Act as the point of escalation for any customer queries. Identify, using business and systems analysis, and respond to customer requirements and match these to commercial technical solutions. Manage the implementation of customer projects and ensure that these are carried out to the relevant industry and company quality standards. Manage the quality of services and support to all clients. Produce proposals and reports for installation and consultancy projects. Provide management reports from service management tools. Mentor and provide training for new technical support and helpdesk staff.

May 2006 - Feb 2016

Technical Support Specialist

Southampton, United Kingdom

Provide 3rd line support to Field Service Engineers and clients working with various Windows and EPOS systems. Implement hardware and software rollouts, system configurations and upgrades. Training for Field Service Engineers. Preparation of documentation to enable all engineers to work to a standard.

Oct 2004 - May 2006

Project Consultant

It Consultant Self Employed

Worldwide

Responsible for management of all areas of projects in both IT and other fields requiring an exceptionally high level of organization as well as leadership, teamwork and resource management skills. Provide strategic, expert advice and consultation on the design and implementation of processes. Effectively communicate fast-moving requirements, schedules and changes to arrangements, often at very short notice. In the event of problems arising effective crisis management was required. Preparation of budgets and financial reporting including making and receiving payments and maintaining compliance with local tax regulations and labour laws. Act as liaison between the client and their associates / financers and take responsibility for all personnel issues including motivation, direction and support of a team made up of a wide variety of people both skilled and non skilled. Responsible for all technical equipment including purchase, hire and maintenance.

Oct 2000 - Oct 2004

Technical Support Consultant

Harry Shaw Business Computers

Coventry, United Kingdom

Analyse and diagnose computer software, hardware and network problems for a variety of computer users. Recommend and implement corrective solutions to problems with a view to increasing revenue through saleable solutions. Prepare documentation to improve user knowledge of computer systems. Assist with installation, testing and monitoring a wide range of software and hardware.

May 2000 - Oct 2000

Desktop Support Engineer

Further Education Funding Council

Coventry, United Kingdom

Administer all aspects of the desktop environment for internal users. Assist in the development of procedures and policies that define acceptable and effective use of the desktop environment. Provide face to face support to end users including support for hardware and software. Set up new hardware and move existing hardware to new offices. Document processes and procedures.

Jan 2000 - Apr 2000

I.T. Support

Cambridge, United Kingdom

Provide desktop support to 200+ employees. Administer a 5 Server multi-site (international) Windows NT network.

Aug 1997 - Dec 1998

Desktop Support

Cambridge, United Kingdom

Provide day-to-day desktop support, by phone and in person, to a large number of users spread over several sites including supporting bespoke applications. Installation and upgrade of hardware and software.

Jan 1997 - Aug 1997

Student And Curriculum Mis Assistant

Cambridge, United Kingdom

Assistant to MIS Manager. Supervise a team of data inputters to ensure accuracy of student personal and course data entered into the Management Information Systems.

Jan 1996 - Dec 1996

Network Administrator

Cambridge, United Kingdom

Administer 2 multi-site networks spread over several Netware servers whilst also providing desktop support to students and staff. Lecturer in various areas of information technology.

Aug 1994 - Dec 1995
2 education records

Dave Robinson education

Education record

Finham Park Coventry
FAQ

Frequently asked questions about Dave Robinson

Quick answers generated from the profile data available on this page.

What company does Dave Robinson work for?

Dave Robinson works for Impirius.

What is Dave Robinson's role at Impirius?

Dave Robinson is listed as Information Technology Support Analyst at Impirius.

Where is Dave Robinson based?

Dave Robinson is based in Coventry, England, United Kingdom while working with Impirius.

What companies has Dave Robinson worked for?

Dave Robinson has worked for Impirius, Bluegrass Computer Services, The Really Helpful It Company, Sanderson, and It Consultant Self Employed.

How can I contact Dave Robinson?

You can use AeroLeads to view verified contact signals for Dave Robinson at Impirius, including work email, phone, and LinkedIn data when available.

What schools did Dave Robinson attend?

Dave Robinson holds Bachelor Of Science (Bsc), Computer Science from University Of Hertfordshire.

What skills is Dave Robinson known for?

Dave Robinson is listed with skills including Technical Support, Networking, It Service Management, Servers, Active Directory, Windows Server, Service Delivery, and Microsoft Exchange.

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