A variety of short term contract CRM and Not for Profit consultancy roles

My main role was the Toyota CRM Transformation Programme, the development and implementation of a new high engagement CRM programme.

An award-winning, specialist relationship marketing agencyTotally obsessed with people… not prospects, not customers, but real people with their own unique life experiences, wants, needs, and desires.Offering data insight, strategy, tech and breakthrough creative work to drive relevant, impactful engagement and develop more profitable relationships.Leading the award winning Client Services department. Part of the senior management team and global client lead for a number of key… Show more An award-winning, specialist relationship marketing agencyTotally obsessed with people… not prospects, not customers, but real people with their own unique life experiences, wants, needs, and desires.Offering data insight, strategy, tech and breakthrough creative work to drive relevant, impactful engagement and develop more profitable relationships.Leading the award winning Client Services department. Part of the senior management team and global client lead for a number of key accounts, overseeing all integrated campaigns including Brand, CRM, Engagement, Fundraising, Acquisition, and Account Based Marketing (ABM). Show less

Naked Communications is a strategic communications agency, originating, designing, creating and delivering, valuable mutually beneficial experiences for people and brands. From acquisition to CRM loyalty scheme to influencer programs, content to classic advertising.As European Business Director for Naked Communications Europe I was accountable for the vision, strategy and day-to-day operations for Virgin Atlantic Flying club Loyalty Scheme.

Foolproof is a product and service design company, and part of Zensar, a global technology company. We bring together insight, creativity and technology to deliver experiences that transform businesses. We employ a team working from Studios in the UK, India, Singapore and South Africa, with specialist partners around the world.

Tangent Snowball is one of the UK’s leading CRM, digital, technology and communications agencies. Focused on identifying and utilising customer insights, to enable best in class acquisition, nurture and retention communications.As Client Services Director I was overall responsible for all Tangent Snowball’s client accounts, ensuring best practice strategy, creative and delivery was always provided on all areas of the business. I was also the ‘Luxury’ specialist, and acted as… Show more Tangent Snowball is one of the UK’s leading CRM, digital, technology and communications agencies. Focused on identifying and utilising customer insights, to enable best in class acquisition, nurture and retention communications.As Client Services Director I was overall responsible for all Tangent Snowball’s client accounts, ensuring best practice strategy, creative and delivery was always provided on all areas of the business. I was also the ‘Luxury’ specialist, and acted as strategic and relationship lead on core accounts including Bang & Olufsen, Dunhill, Trailfinders, Aston Martin, Meridian Audio, Volvo, Miele, LVHM, and Tag Heuer.I was heavily involved in agency new business development strategy, and successfully lead multiple pitch teams (for example Miele and Aston Martin) Show less

Geoff Howe Marketing Communication, an integrated marketing communications agency- focused on re-invigorating communications through engagement. Clients included: Mattel, Heinz Baby Food, Unilever, GSK, Best Western, DairyCrest, NSPCC, Mattel Games, Nectar, Tussauds Group.