Director Of Technology And Software Engineering
Current🔹 Built and led a high-performing engineering team, making impactful decisions to ensure team excellence.🔹 Transformed a legacy 20+ year old Microsoft Access database and standalone websites into a modern SaaS application.🔹 Drove the entire product lifecycle: from requirements gathering, UI/UX design, to full-stack JavaScript development.🔹 Designed a microservices architecture in Node.js (Express.js) hosted on AWS EKS, enabling scalable and efficient backend services.🔹 Strategically migrated from SQL to MongoDB Atlas, optimizing data management for ABS's dynamic needs.🔹 Orchestrated frontend development with React.js, Next.js, and Bootstrap, tailoring interfaces for distinct user personas.🔹 Seamlessly integrated AWS services including Elasticache, S3, SQS, and SES for data processing, storage, and notifications.🔹 Empowered call center operations with Twilio Flex, streamlining customer interactions and claims adjudication.🔹 Pioneered a customer-centric approach with specialized frontends for call center technicians, automotive shops, and end consumers.🔹 Navigated rapid pivots to support sales, driving new customer acquisition and enhancing efficiency across the organization.